Excellent from start to finish. The location is wonderful, right outside the train station, almost. The greeting from the first staff member was warm and welcoming. All of the staff were very friendly. Very helpful, and informative. The room was large and comfortable and very tastefully decorated. We had a great time, and would thoroughly recommend this hotel. Well done to all at the hotel Melia!
We stayed for 2 nights to see the main tourist bits and shop at Christmas markets. We arrived very late on the Friday night, but the staff were as hospitable as they would have been at any other more social hour! The decor is beautiful, the staff will go to extents to ensure happiness and the food in restaurant and throughout the hotel is delicious. It is a pricier hotel than alternatives but we would pay this again happily. In terms of location, at Christmas it is a 1 minute walk from the Gendarmenmarkt Christmas market which is amazing. Would recommend it to anyone asking!
A very good, central spot, great as a base for sight seeing. Our room was very big and clean. It's not particularly fancy - it's basically like an upmarket travel lodge - but generally nice. I was a bit annoyed to be charged 12 euro a night for a travel cot, which I thought was a bit mean. otherwise, good.
Fiona from UK
The four stars Cityhotel at the Gendarmen market offers our guests a personal home in the heart of Berlin. Business people …More
I arrrived early in the morning and was in my room by 10am. Staff gave me free WIFI for my wait with me asking.
Very charming in the holiday season with a light tree in the atrium and candles on the stairs.
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