Fantastic stay - only there for one night but wish it could have been longer. Wonderful welcome and helpful check in process, including escort to room and mini tour of the hotel and history. Room was recently refurbished to a high standard and whilst quite small was perfect for our needs.
We didn't have an issue with this but if you're planning a stay, the car park is quite small and I would recommend booking parking at the same time as the hotel stay.
Overall a beautiful hotel in a great setting, convenient for exploring York City Centre and the surrounding area.
We stayed 2 nights and had a comfortable trip in a clean fresh room that looked like it had recently been renovated. Good size bathroom. We had booked a twin bedded room which was overlooked but they soon rectified it to our satisfaction. We had an evening meal in the hotel restaurant and it was quite enjoyable with lovely views of the river.
The hotel is very central with a lot of bars around and food options.
The room was small but comfortable and they put an effort in the design to make it more attractive.
The big problem was the noise as there is a bar open until late just next to the hotel with live rock music which you can hear even with your window closed. The hotel offer earplugs which was really helpful.
Quick stop over to check out York and hotel - not disappointed by either - will definitely be back - lovely setting, great customer service and facilities - would highly recommend for a relaxed stay that has that little something extra.
Kaye from Portsmouth
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
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