Outdoor pool, free pool cabanas, pool umbrellas
Check availability

Reviews of The Hotel Fresno

3 out of 5
The Hotel Fresno
3737 N Blackstone Ave, Fresno, CA

Reviews

5.4
Rating 10 - Excellent. 130 out of 997 reviews" "
Rating 8 - Good. 201 out of 997 reviews" "
Rating 6 - Okay. 208 out of 997 reviews" "
Rating 4 - Poor. 187 out of 997 reviews" "
Rating 2 - Terrible. 271 out of 997 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

EnriqueU, Charlotte NC

Business traveller
At arrival (late evening), the front desk employee told me they didn't have available rooms. Had to look somewhere else.
Stayed 1 night in Oct 2020

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in a bad situation.
The air didnt work and there was an extra $100 deposit for a $71 room. Managed to negotiate for $100 total. Was told we would get the deposit the next day. That was monday. Its currently 11:30pm tuesday. Still waiting on that deposit. Good hotel though. Staff was super friendly.
Stayed 1 night in Oct 2020

2/10 Terrible

Selena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an absolute disaster. I booked this hotel for my family and myself to just get away and when we get there they tell us there is no AC so he gave us two options one he could refund us the amount and we find our own hotel that same day or stay in the hotel but we would have to suffer with the heat of Fresno. We drove 3 hours to get there and Having two small children I was not even considering staying there so we decided to get a refund and get a new place which was a fortune being that we had to get a new hotel the same day. The reason why it’s upsetting is because we never got any sort of email or called to let us know about the issue which would have let us plan accordingly and we would have resolved the issue before even getting to the hotel.
Stayed 1 night in Oct 2020

2/10 Terrible

Heather

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Was here for just one night and we had to leave after 15 minutes of being there in fear for our well being. When we first Our room and when we
Stayed 1 night in Oct 2020

2/10 Terrible

Daniel

Stayed 1 night in Oct 2020

4/10 Poor

Gildardo

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were dirty. It was a hot day and A.C didn't work.
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2020

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean at all I was given a room that was being cleaned. And once there they didn’t finish cleaning that bathroom part
Stayed 1 night in Sep 2020

2/10 Terrible

Sharla

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If I were able to give no stars I would. This place is gross the room didn’t even look clean. The guy at the lobby was really slow.
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

4/10 Poor

Alexis

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Fresno Sucks
The people hanging out around the hotel were terrifying and there was doors being slammed and tweakers screaming the whole night. Around 3am someone was squeaking a door for a good 20 minutes. My friend and I had never been more creeped out by the people staying in and surrounding this hotel. The hotel could have potential but the people who stay there trash it and the cleaning crew is non-existent. Sorry Fresno I’m never going to visit you again
Stayed 1 night in Aug 2020

2/10 Terrible

Efren

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Joyce

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I didn’t stay there as it looked sooo bad. The man at the desk was very helpful, very nice. He referred us to a sister hotel, but we decided to leave Fresno and stay in a hotel off of the freeway
Stayed 1 night in Jul 2020

2/10 Terrible

wendy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
horrible stay there a year n half ago was okay but now it’s really bad a lot of chaos the rooms are ok but it’s uncomfortable was there with family a lot drug ppl outside the hallways room didn’t have light bathroom was dirty front desk service was good other then that still waiting for my refund
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It did not look at all like the pics. Place is rundown. Had to call the office because there was no power in the room but was shortly turned on.
Stayed 2 nights in Jul 2020

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Fresghetto Motel
The front desk service are helpful WITHIN THEIR POWER. They greeted me kindly and my gripe is not with them. Firstly, the rooms are decently kept for the price and image that the hotel actually gives off when you see it in person. There are no placards given for no room service while you are away during the day. Most tenants who book here are not the best of characters. Whole hallway reeked of weed. Grounds are not kept clean. Had a car honking at flashing high beams from the parking lot at 10pm on my first nights stay. Laundry room only has 1 set of machines to use for 2 separate buildings. Which was always occupied or left laundry in machines for hours on end. Mosquitos in the room when I arrived and until I left. Overall not the worst place to stay at if you don't mind rough around the edges, but if you have a few dollars extra to spend go to the Motel 6 down the road.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the worst hotel I ever had been in.
First of all, when we arrived there was nobody at the desk to check in. I waited roughly about 10-20 minutes just to check in while my family waits in the car with in the scorching California heat. Next, once the wait was over, we walked in are room and it was filthy. The beds felt itchy, inside the closet was dirty with dust. And even though the beds where made, everything seemed unwashed. Next, in the middle of the night we hear two lady’s screaming about something that didn’t need to be screamed at. They woke up my whole family and we couldn’t fall back asleep until an hour time had passed. Lastly, the next day my daughter got sick and she is usually tough as nails but then her stomach felt bad and seemed pale out of her mind. We left as soon as we could. Please do not stay here!
Stayed 2 nights in Jul 2020

2/10 Terrible

Shocked!!!!, USA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stay somewhere else not here. It shouldn’t be in Expedia list.
Stayed 1 night in Jul 2020

4/10 Poor

JefferyDilkison, Fresno CA

Disliked: Staff & service, amenities, property conditions & facilities
Accommodations were fair. They took a 100.00 deposit off my card and two months later it has yet to be returned.
Stayed 1 night in May 2020

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2020

2/10 Terrible

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Learn from My Mistake Don’t Stay Here
Although the lobby is closed (unless you are the family/friends of the front desk employee) check in was quick and easy. That’s where the good stopped. This is not really a hotel, more of an extended stay type place as there are several rooms where the occupants make their permanent residence. Room was not cleaned, the first thing I did is go to Walmart and get cleaning supplies, there was left over instant oatmeal packs in the dresser and a dirty sock and there was a wadded up tissue on the closet floor. There is broken glass from car windows in a few places around the parking lot and there weren’t any vending machines that worked available. The wall paper was falling off the walls, there were holes in the walls where something used to hang, extra air conditioners and thermostats that weren’t operational, ironing board with no iron, coffee maker with no cups and a mini fridge that didn’t work. The TV is approximately the size of a computer monitor. Guests were loud, letting doors slam at all hours of the night and on Friday night spilling their party into the hallway from 3 am - 4:30. Save yourself the frustration and don’t stay here. Sheets were also never changed. On the plus side the trash was emptied every day and the towels were replaced and smelled like they had been washed. Oh and the WiFi is pretty good.
Stayed 4 nights in Jun 2020

2/10 Terrible

Cesar, California

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ugly nothing compare to the pictures they have on there property
Stayed 3 nights in Jun 2020

4/10 Poor

April

Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe Feeling
Check in was fast but I was leery, as there were a couple of drunk homeless men in the parking lot, which was full of trash. Driving to the building, there were people loitering and it just didn’t feel right. I didn’t feel safe. I didn’t even get out of the car. I checked in but I NEVER even walked in to the room.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Walked into my room and my toilet was overflowing with feces and the toilet water was spilling on the floor
Stayed 2 nights in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked into my recent booking. I had my young son with me. The place was completely different than the pictures. I felt unsafe people just hanging outside in the parking lot. Smoking and drinking. You should take the hotel off your site. I would like to request a refund. I looked at the room there were ants. A cigarette burn on the comforter, i took a picture. I had to book another room somewhere else that is how unsafe I felt. I can send a receipt. If needed.
Stayed 1 night in Jun 2020

2/10 Terrible

Manuellopez, San pedro ca

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I try to pay cash and the lady said i couldn't, and i did it before. Tub didn't work we shower with cold water. Window didn't close Tv volume wasn't working Crime on parking lot A lot of people having party and disturbing Someone knocked on our door around 1 am
Stayed 1 night in Jun 2020

6/10 Okay

Jaime

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2020

4/10 Poor

DANIEL

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Carl, Layton, Utah

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The location was convenient, the Security Guard was courteous. The bed was comfortable. There were critters in our room, a few silverfish, some small cockroaches and small beetles running around. There was no mention of any amenities made or where to find them or how to use them. The obligatory sheets and bedding seemed clean but the coverings needed washed as well as the curtains.
Stayed 1 night in Jun 2020

2/10 Terrible

Akhil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL
this was the worst hotel the showers and bed sheets were not clean at all, they hotel charged me twice once hotels.com charged me and than the hotel receptionist charged me another 50 dollars for nothing
Stayed 1 night in Dec 2019

8/10 Good

Darnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

2/10 Terrible

Gionni

Business traveller
Disliked: Staff & service
Not If You Care About Service
Hotel does not change linens, security gate opens without needing, could not have more towels upon request. Phone did not work, remote for TV did not work, AC preset with very low output.
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of bugs (cockroaches) Cigarette butts and trash in the entry ways. Absurd 100$ deposit
Stayed 1 night in May 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean....but....
Nice clean hotel affordable stay. The rooms are nice very roomy. The only problem is theres alot of people hanging around the hallways, loud music other than that i like it.
Stayed 2 nights in May 2020

10/10 Excellent

DJELLAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2020

2/10 Terrible

Nothappy, Lodi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival it looked outdated but decent. Once we drove back to our room the parking lot was covered in trash. We were up stairs so when we got to the stairs there was a not so friendly man sitting there that had to get up. Going down the hallway to the room there was trash on the floor and it smelled like smoke and bug spray. When i walked in the room it was okay. But then i saw the bed. It had black stains all over the bed spread. The floor had not been swept or mopped, the table had ash and dust on it. The room phone didnt work. I called the front desk and he offered to change the room. I told him i didnt feel safe and i was leaving. While standing out front waiting to get my refund. Several homeless people had come to sit on the propery. This looks like a cheap hotel that rents weekly and monthly to locals. I ended up going to the raddison.
Stayed 1 night in May 2020

2/10 Terrible

Paul

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel in Fresno
I was very very dissapointed with our stay at Motel Fresno. Staff was cery rude. Couldnt even provide a much needed plunger that was terribly needed so our bathroom was out of order untill we went to get our own plunging device tge folliwing morning. Staff harrassed my speacial needs brother and staff also yarrassed myself about my service animal. I will never stay again.
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Nice size room. And pool looks nice but staff are rude and
Stayed 8 nights in May 2020

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden secret
We have stayed here a few times before and enjoy the staff who are very willing to assist with anything to make our stay enjoyable. Due to staffing problem a little under upkeep but overall great place to stay.
Empty lot
Just a little litter
Stayed 1 night in May 2020

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
I been waiting over 2.5 hours for toilet paper this is uncalled for.
Stayed 1 night in Apr 2020