Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2014
Very polite staff. Very accommodating and curtious
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok stay

Posted 22-Sep-2014
Pros: Room size, nice people at desk
Cons: Noise
Location: Lot's of shopping centers and restaurants near
The location of the hotel was ok. Lot's of noise from the fwy. Worst of all, at 1:40 am, we were awakened by a loud bang on a nearby door. It was banging on the door and yelling for several min. This ended with several doors being slammed. Needless to say, I was unable to go back to sleep and our baby was awake and frightened. The hotel staff was kind and check in and check out, and made the stay (other than the noise) pleasant.
Comment from Hotel Management
27-Sep-2014 by Julee, Hotel Management
Greetings thank you for taking the time to share your comments. I was very sorry to hear that you and your family were awakened during the night from banging doors and loud voices in our hallways. This is not the norm for our hotel a We strive to exceed our guest’s expectations and I am sorry this was not the case for you. Please accept my sincere apologizes Pam Proctor Assistant General Manager Fresno Courtyard
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 01-Sep-2014
Nice clean room. Lots of desk space to use your computer and work at the end of the day. WiFi was fast and easy to use.
2 out of 5
by A verified traveller

Girl with attitude

Posted 26-Aug-2014
When we arrived at noon, it was about 10 minutes before someone came to the front desk, when the young lady appeared, she was NOT welcoming and she let us know that staff wS eating their lunch and not One room was clean yet for us to check into. We are on a very long trip, had driven 12 hours and were asked to come back. I get people have to eat, but not one room was clean? And the no -welcoming attitude was not pleasant! When we came back, a more mature and very nice lady named Beth was there and we appreciated her customer service! Customer Service is so important I your business, I thought you should be aware of this situation.
Comment from Hotel Management
28-Aug-2014 by Julee, Hotel Management
Thank you for your review. We deeply regret the experience you had checking in and offer our sincere apology. We also apologize that we were not able to grant your request for an early check in. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 25-Aug-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom North OC

Nice, newer looking hotel

Posted 13-Aug-2014
We were pleased with the look of the hotel and our room aesthetics. Had a late check-in and night staff were very courteous. Only concern was our bathtub was not clean (visible dirt streaks in the tub). It would be nice if more was offered for breakfast besides the bistro. Perhaps a continental option.
Comment from Hotel Management
14-Aug-2014 by Julee, Hotel Management
Hello A.A Thank you for your comments, they are greatly appreciated. I do apologize for the issue you described. We will look into your concerns and address them with our associates and staff. We look forward to having you as our guest again in the future. If you have any additonal questions or comments please do not hesitate to contact me. Thank you again and we hope to serve you again soon.
5 out of 5
Recommended
by Jamie

It was really nice

Posted 29-Jul-2014 on Hotels.com
Was there for a memorial. All the family stayed there. It was a great experience.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Hard to find but great for what it is

Posted 27-Jul-2014
Booked last minute, staff was excellent and friendly, room was cozy, although the AC struggled to keep the room cool (which is to be expected during July in Fresno! ). Overall a great experience with super comfy beds.
4 out of 5
Recommended
by Helen

This traveller left a rating score only Posted 22-Jul-2014 on Hotels.com
5 out of 5
Recommended
by Timm Emmonsfrom Courtyard on Shaw in Fresno

Posted 18-Jul-2014 on Hotels.com
My wife and loved our stay and thought the room was very clean and beautifully appointed/ The comfort of the bed was amazing. We're thinking of buying one of those king beds for our home. Staff was great. The ONLY negative is I hate Starbucks coffee that is served in the lobby cafe. Would have loved to have had a choice. But, this is certainly no big deal. Loved the property and experience. We'll be back!