Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from San Luis Obispo

Convenience To Shopping and Food Only

Posted 09-Sep-2014
Pros: Location.
Cons: Attention to detail in cleaning and staging rooms.
Location: Shopping and restaurants.
For a quick one night stay that's not your $29.95 one bed hotel, this will suffice. If you're expecting a four star and above rating, this is not one of the better chains with the consistent quality and cleanliness that warrants it. Upon entering the room, the A/C was on full blast and it was still warm at best. Fresno, CA is known for upper 90 degrees to triple digit temperatures. The king size bed rammed against the wall every time you sat on it causing the headboard to reverberate on the wall. The entertainment center and dresser were scratched and worn and the laminate wood was peeling off the edges. There were rips or tears in the couch in the sitting area of the room. The bathroom door was sloppily painted with paint all over the door handles. The sink area in the bathroom was not cleaned, there were black hairs around the back of the faucet. The mirror had soap scum splatters on it. The tub had cheap plastic holding it together with very sloppy caulking all the way around it. There was purple dye on the counter in the bathroom. Kind of creepy. Couple of towels had been washed, however were still stained and dirty looking.
3 out of 5
by A verified traveller

Posted 19-Aug-2014
The hotel is ok but the room just had a really bad odor, humid.
5 out of 5
Recommended
for Families
by A verified traveller from istanbul

nice hotel

Posted 18-Aug-2014
we liked staying at this hotel there is an elevator :) good breakfast, friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, great staff

Posted 11-Aug-2014
We stayed here with our kids and we all had a great time. Pool is quite small but clean and still a lot of fun.
2 out of 5
by A verified traveller from Southern CA

Decent hotel but room was not good

Posted 04-Aug-2014
Got in around 1 a.m. After a very looong drive. Went to fridge to put our drinks away. Found someone else's old smelly chicken in fridge. Shrugged off and went to bed. Got up and went into bathroom to get ready. We had one towell and that was it. There was used soap in the bathtub and they were out of body bar soap so all we got was facial soap. If this is how they clean and restock I am very worried about the bed we slept on, though it did appear clean. Have stayed before and it was much better. Not sure I will go back now. They said sorry but didnt offer a discount off the room or anything.
2 out of 5
by A verified traveller

Most beautiful in the pictures when true.

Posted 13-Jul-2014
We were disappointed with the hotel. The rooms were old style and not very well maintained. The air conditioning system was leading a train of hell.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jun-2014
Was originally concerned with location since it was close to freeway however was still very quiet and clean, staff were great!
3 out of 5
by A verified traveller

Posted 25-Jun-2014
elevator button on third floor didn't work, which made me nervous in case of emergency. room was mostly clean but bathroom was less than perfect. other room amenities were nice.
5 out of 5
Recommended
by Ashok from San Rafael, CA

Good pleasant stay

Posted 25-Jun-2014 on Hotels.com
Overall, it was a good hotel. The room was comfortable and even with 4 people (2 adults and 2 kids) it didnt feel cramped. Good breakfast, easily accessible, close to 41. My only concern was the internet speed and stability. It was very slow for any work related activities. Normal browsing was ok but even for normal browsing, the connection kept disconnecting and connecting which was irritating.
4 out of 5
Recommended
for Everyone
by Kevin

Posted 20-Jun-2014
Great room for the price. Close to restaurants and Golf!