Lobby sitting area

Reviews of Best Western Plus Fresno Inn

2.5 out of 5
Best Western Plus Fresno Inn
480 E Shaw Ave, Fresno, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1002 reviews" "
Rating 8 - Good. 376 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the restrooms have vents. Best western in coalinga doesn't have those. Also the staff were always positive and smiling. Great people.
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, polite staff
Stayed 1 night in Apr 2024

10/10 Excellent

Angie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean, staff were friendly checking in and out. Parking was close and easy, no cost.
Stayed 1 night in Apr 2024

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and area. But the mattresses could be a bit softer
Stayed 1 night in Mar 2024

10/10 Excellent

Celica

Liked: Cleanliness, staff & service, property conditions & facilities
staff were great at customer service. Thanks.
Stayed 1 night in Mar 2024

8/10 Good

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Judy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best . We always had clean towels and every one was very helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Liked: Room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom is very small and the light dimmed
Stayed 1 night in Dec 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The hotel is very clean and quiet. Nice to be within walking distance of the mall where there were many choices for dinner.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marianne

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2023

8/10 Good

Antranig

Stayed 5 nights in Nov 2023

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at this town. I picked this location because it was near the hospital where I was going to visit. I was so pleased that it was an excellent choice. Right across from a mall where we could eat and shop! Great location, great stay.
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Enjoyed our stay overall. Jonathan was very helpful. Only wished tv had sports channels.
Stayed 1 night in Oct 2023

8/10 Good

Amith

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in Oct 2023

10/10 Excellent

Moises

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 3 nights in Sep 2023

8/10 Good

Lakshmi Priya

Liked: Cleanliness
-
Stayed 2 nights in Sep 2023

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, clean, and convenient. Breakfast was good for hotel food.
Stayed 3 nights in Sep 2023

8/10 Good

Jose

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
to many homeless around the property it was scary
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lyne

Stayed 1 night in Sep 2023

10/10 Excellent

Luz M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe, a little noisy since it's off a busy street.
Stayed 2 nights in Sep 2023

10/10 Excellent

Juvenal

Liked: Cleanliness, property conditions & facilities
Clean all around and safe
Stayed 1 night in Sep 2023

8/10 Good

Susana

Stayed 1 night in Sep 2023

10/10 Excellent

Josepha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

no given name

Stayed 1 night in Aug 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Arthur

Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff demonstrated exceptional service and was always helpful and professional. We had a great stay.
Stayed 6 nights in Jul 2023

8/10 Good

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Asked for more towels as our room didn’t have enough and was asked to go to the Lobby to pick them up. Not a problem it’s the attitude when asking for them it’s like I was bothering or interrupting something. Housekeeping does a phenomenal job. It was nice that the bathrooms had shampoo and conditioner and not the small sample size that are so wasteful. Breakfast was delicious a little bit of everything the oatmeal bar was nice. Coffee was a nice selection and the dinning area was well kept. Would come back.
Stayed 1 night in Jul 2023

6/10 Okay

Barbara

Liked: Cleanliness
Stayed 1 night in Jul 2023

6/10 Okay

Adela

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good service.
Stayed 3 nights in Jul 2023

10/10 Excellent

araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yosemite gateway.
We have stayed in this location several times, always during a trip to Yosemite valley. We will continue to do so, as long as the service and quality stays at the current level. Very thankful for the coffee and snacks available in the early hours, to fuel us for our day in Yosemite!
Stayed 2 nights in Jul 2023

6/10 Okay

John Mark, New Richmond

Travelled with family
Liked: Cleanliness, staff & service
Rooms were clean, homelessness in the area is unfortunate for everyone, didn’t care for the people doing meth out of a water bottle on the corner of the parking lot or taking showers in the sprinklers next door. Pictures of the hotel are deceiving, especially the pool.
Stayed 4 nights in Jul 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and was easily able to accommodate a request to ensure a room on a specific floor.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Ping

Stayed 1 night in Jul 2023