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Reviews of Norfolk Motel

2.5 out of 5
Norfolk Motel
815 Riverside Dr, Fredericton, NB

Reviews

5.6
Rating 10 - Excellent. 26 out of 275 reviews" "
Rating 8 - Good. 62 out of 275 reviews" "
Rating 6 - Okay. 71 out of 275 reviews" "
Rating 4 - Poor. 52 out of 275 reviews" "
Rating 2 - Terrible. 64 out of 275 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Breeanna

Disliked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

amy

Stayed 1 night in Jan 2024

6/10 Okay

Elaine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Ask for early check in
I had to call for him to come for my check-in. The floor was sticky . No plug in for the tub. Heater did not work in the bathroom. He had to come get the tv to work, shut it off at night, but did not work in the morning. The owner was nice, but needs better service .
Stayed 1 night in Dec 2023

2/10 Terrible

Chareeya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so dirty and smelly. There were alcohol, beers left in the refrigerator as we got in. Not clean at all.
Stayed 1 night in Oct 2023

4/10 Poor

Blaine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Dhruval

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 1 night in Aug 2023

2/10 Terrible

Sh

Disliked: Cleanliness, amenities, property conditions & facilities
Bath shower didn't work, most water would only come out of the tub faucet even after I switched to overhead. Mattress was filthy. I could bring myself to actually sleep on it and rolled up in the bed covers instead. I heard animals in the building, in the ceiling or behind the walls, Raccoon or possums. I hate leaving bad reviews, but this was really the worst place I've stayed in Canada. The owners really need to do some basic maintenance or shut down.
Stayed 1 night in Aug 2023

6/10 Okay

Jin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not enough toilet paper. Many mosquitos in the room
Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Liked: Staff & service, property conditions & facilities
Quite area and very nice staff.
Stayed 5 nights in Aug 2023

2/10 Terrible

Kulasegaram

Stayed 1 night in Aug 2023

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One night stay
Outside of motel needs work especially the roof….no leaks though. Room was clean….shower was ok lots of hot water. Nice new mini fridge with freezer and microwave which I wasn’t expecting…so that was a bonus. Quiet area….easy checkin and drop box for key in early morning checkout. I would stay here again
Stayed 1 night in Aug 2023

2/10 Terrible

caleb

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i come on here to warn anyone who may be thinking about staying at norfolk… TO NOT!!! don’t let the picture fool you! me and my partner booked this place because it’s looked half decent and the price was wonderful… but boy were we wrong! first we started in room 110 seemed okay…had a odd smell but nothing we couldn’t handle… until, the place was crawling with spiders and if that wasn’t bad enough, when i turned to check the bed i found sprained blood on the bedding.. like come on! the door was kicked in and wouldn’t lock.. so i went to the office and asked if they could change my room…they did..124 but it wouldn’t of mattered anyways the next room was just as bad,if not worst… awful experience… after explaining this to the staff they laughed and said they don’t do refunds..we hadn’t even been there for 2hr.. but i was more then willing to throw away 100..to never step foot there again… absolutely horrible don’t recommend to no one…dangerous place for your health…but i will say for anyone who is stuck like we were try sliverwood motel wonderful spot..we so relieved to lay and rest without thinking there could be bugs all over me! 17/08/23
Stayed 1 night in Aug 2023

2/10 Terrible

Samantha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor property conditions, possible bed bugs, stained sheets - severely lacking cleanliness. We ended up leaving and getting a hotel elsewhere because it was so terrible. Picture displayed on website looks like it was taken 20 years ago.
Stayed 1 night in Aug 2023

2/10 Terrible

Tasha

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrific. There was hair in the sheets and all through the bathroom and tub. The fridge had a really horrible smell. There is mold all around the bathtub and the place is severely outdated. This was a horrible experience. There was garbage and used Qtips outside of our door and the tub had rings in it as if someone bathed in it before we checked in.
Stayed 3 nights in Jul 2023

4/10 Poor

Roy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms smelled like a sewer problem and I didn’t feel comfortable even having a shower . The area was pretty clean but sure didn’t feel it the bedding was really old looking not very inviting 😞
Stayed 1 night in Jul 2023

6/10 Okay

gwendoline

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2023

4/10 Poor

Roger

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old furniture..no fridge…no table… yellow washroom equipment…burnt floor in bathroom. Will never go back there
Stayed 2 nights in Jul 2023

6/10 Okay

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
While the room was clean and slightly larger than I expected, there was no continental breakfast, which is something that is important to me. Also, the motel is located a little farther away from the downtown area than I thought it was. It was also difficult to see the sign for the motel from the road, especially at night since it wasn't as brightly lit up as I expected it to be. Overall my stay was good, and I would stay there again given that the price is very reasonable.
Stayed 4 nights in Jun 2023

8/10 Good

hui

Stayed 1 night in Jun 2023

8/10 Good

Veronique

Stayed 2 nights in Jun 2023

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Room unclean. Chair in room old, ripped and torn. Belonged in a dump
Stayed 1 night in Jun 2023

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a very old motel. Mattresses were like sleeping on a hardwood floor. 1/2roll of toilet paper housekeeping never came inn3 days. Could hear the conversations etc.. of people in room next door. The soap the person who stayed in the room before me was stuck in the tub. Doubt it was cleaned
Stayed 3 nights in Jun 2023

2/10 Terrible

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Jean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly!
Stayed 1 night in Jun 2023

8/10 Good

Jean

Business traveller
Liked: Cleanliness, property conditions & facilities
My room was neat and clean… lady at the front desk was very helpful!
Stayed 1 night in Jun 2023

2/10 Terrible

Tyler

Stayed 1 night in May 2023

8/10 Good

Cody

Travelled with group
It wasn't too bad of a place to stay for the money. The beds were quite hard, and the tub had a few silverfish in it, but aside from that it was clean when we went in. The owner and her daughter (?) seemed quite nice. If you temper your expectations based on the price, it was good enough!
Stayed 1 night in May 2023

4/10 Poor

Chukwubuikem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Peter

Stayed 1 night in Apr 2023

8/10 Good

Richard

Stayed 2 nights in Mar 2023

2/10 Terrible

cornel

Stayed 7 nights in Mar 2023

2/10 Terrible

jerry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty not clean service was poor, shower curtain missing hookes and busted hooks ,not adequate towels bed sheets on one bed was dirty could not put anything on bathroom shelf as it was slopping downward
Stayed 1 night in Feb 2023

2/10 Terrible

Santana

Stayed 1 night in Feb 2023

8/10 Good

Austin

Stayed 1 night in Oct 2022

6/10 Okay

Wanda

Travelled with partner
It was okay, not good or bad. Just needed a bed to sleep for the night. Wouldn’t stay there again.
Stayed 1 night in Oct 2022

6/10 Okay

Debbie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great for a place to sleep, outside was untidy
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Definetly not amazing. Rather outdated. lots of dust bunnnies under the bed and the floor was sticky. I wiped the floor with wet paper towel and it was black. Used travel info from other travelers still in room. Broken up raman noodles in drawer of dresser. Bathroom was reasonably clean..although loose tiles on wall. fixups repquired as well as walls need cleanng and maybe a paint job.However: we were pleased that we had a micro wave and a small fridge. Beds also comfortable and pillows were comfortable as well. Had a good night sleep every night. I heard the place had recently been sold..so the new owners maybe have not yet gotten to all the repairs that need to be done.
Stayed 3 nights in Sep 2022

6/10 Okay

Ghyslain

Stayed 4 nights in Aug 2022

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Sep 2022

6/10 Okay

leolin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This property needs to be updated.
Stayed 1 night in Aug 2022

4/10 Poor

Dana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean. It had dried blood on the bedspread.A cigarette burn in the bed spread. It looked like it's not been dusted for awhile. The shower curtain was gross. Slippery tub. 1 roll of toilet paper. Had to go but some at the store. Non refundable which is very dumb. I'll never stay there again.
Stayed 1 night in Aug 2022

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were looking for a clean and comfortable room for one night. The Norfolk Motel fit the bill. However the tub was very slippery when showering. Both my husband and I slipped. I twisted my already painful back condition. Also, the water taps did not shut off properly. Lighting needs to be changed so bulbs are not glaring in your eyes. The owner and her son were very friendly and helpful. For that I give them top marks.
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service
The staff was very accommodating
Stayed 1 night in Jul 2022

2/10 Terrible

Long

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
No power during the mid-night. No boby in the office this morning, we can’t feedback anything to staff.
Stayed 1 night in Aug 2022

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

Jim

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No proper lighting
Stayed 2 nights in Aug 2022

8/10 Good

Chantal

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2022

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and air conditioned. Dated. One night stay for tired travellers was fine. Easy drive to beautiful downtown.
Stayed 1 night in Jul 2022

6/10 Okay

Alicia

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We typically stay here when we come to fredericton as we dont mind the space. But the price is good. The rooms are small for the average person and not really well maintained. The air conditioner didnt have an off or low setting and made the room like a fridge. The shower couldnt gold proper temperature and either scalded us or froze us. It is as much as you would expect from a 2.5 star hotel.
Stayed 2 nights in Jul 2022