“no hot water and nobody cared?”

Very pretty room with a comfy bed. Woke in the am, jumped in the shower-no hot water. Went to the desk, told them, the response was(at 6:30am) "sorry to hear that, are you checking out?" This was rated #1 for hospitality in this town? Guess I won't be going back to Fredricksburg!

“Worst hotel service in Fredericksburg”

I waited 20 mins for a clerk to even appear behind the desk. She apologized when she arrived and said she had to move a refridgerator all by herself. I found it very bothersome that I had to waste 20 mins of my vacation time because the hotel was not properly staffed. Also the pool was broken,on top of that someone had went to the "restroom" in it and the hotel staff did NOT even block access to the pool area, others did get pictures of this to post, I found it disgusting. Throughout the night we heard screams between a woman and a man... things being thrown, etc... when we woke up the next morning there was caution tape, stapled to the door across the hall... 4-6 strands of it. That should sum up how horrible my experience was. I did write in about this to the hotel specified but have received NO response yet.

“not impressed”

we were put into a room, the tv did not work, they moved us to a room without a refrigerator and had to wait for them to move one into our room, There was mildew in the bathroom, the pool was awful. The Wifi did not work at all during our stay. Overall our stay was not good, we plan on going back to Fredericksburg but will look for another place to stay.