Ratings based on 1,015 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom sunshine coast

Lovely Hotel kid friendly

Posted 19-Mar-2015
Unfortunately only had 1 night, next visit will be more, staff were a credit to the hotel ..Thankyou to all of you for making our stay a short but relaxing and enjoyable Lovely place.
4 out of 5
for Everyone
by A verified travellerfrom Melbourne

Hervey Bay

Posted 11-Mar-2015
Pros: Discount meal Vouchers and friendly staff
Cons: quicker meal service and add pastries to breakfast selection
Top Class hotel The restaurant has good quality meals but there is a wait for meals when you order. Also twice I ordered mash potatoes and got fried chips The price of meals are good . The hotel location is near the marina which has a laundry mat and cafes and bars Well worth the stay Rooms clean and good view of pool
4 out of 5
for Everyone
by A verified traveller

Nice hotel with good location to ferry

Posted 28-Jan-2015
Stayed here for 3 nights with my mother as we used Hervey Bay as a base for trips to the islands. The staff were very friendly and the food was nice in the restaurant.
4 out of 5
for Everyone
by A verified travellerfrom Spain

picked hotel to visit Fraser Island.

Posted 18-Jan-2015
Pros: Staff were great. Only gripes was internet went down, they did fix it and a pain trying to get thru double doors with suitcases into the room.
Cons: Remove the double doors!!
Location: Close to marina so would be great for whale watching in season.
hotel was fine but town very quiet. everything closed at 9pm.
5 out of 5
for Everyone
by A verified traveller

great hotel but not the food

Posted 04-Jan-2015
Pros: pool, balcony off the rooms very inviting. excellent room
Cons: food
great facilities & very comfortable. However food very average
5 out of 5
by Helen Stanleyfrom Australia - QLD - Brisbane

Posted 31-Dec-2014
Pros: Staff
Cons: Smell of seafood in rubbish bins on last day
Location: Great
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; located close to harbour and Boat Club
5 out of 5
by Karen Hielscherfrom Australia - QLD - Cairns

Posted 30-Dec-2014
Pros: Movies, peacefulness
Cons: Rack hanging off wall above toilet
Location: Outstanding
Facilities: Good; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; not enough deck chairs around pool
5 out of 5
by suntha sutharsanfrom Australia - QLD - Brisbane

Posted 29-Dec-2014
Pros: Clean hotel
Cons: Bit away from the city centre
Good experience.
4 out of 5
by Stanley Iremongerfrom Australia - QLD - Brisbane

Posted 28-Dec-2014
Pros: Excellent pool with nice outlook from room
Cons: Insufficient undercover (secured) car parks
Location: Accessible
Facilities: Top of the line; Value: Affordable; Service: Good; Cleanliness: Spick and span; Great coffee at in-house Bar, Grille & cafe
5 out of 5
for Families
by Kevinfrom Cambridge

Won't go wrong here

Posted 24-Dec-2014 on Hotels.com
Great location for a base to tour and a plenty to do locally. Friendly and helpful staff. Great seafood in restaurant.