Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from Kent

Lovely apartment

Posted 24-Aug-2014
Pros: The manager was very helpful and friendly.
Location: The whale cruises are only a short walk away and there is a brilliant lively Christian Church nearby called Bayside.
We came for a whale watch cruise-the marina was 5 minutes walk away. The apartment was lovely-very spacious and great views. The kitchen was well equipped and good quality. The beds were very comfy and the washing facilities were great.
Comment from Hotel Management
08-Sep-2014 by Regina, Hotel Management
Hello Amanda - Thank you for the very kind review. So nice to read that you enjoyed your visit and we hope you had a great time out with the Humpbacks. Hope you can stay with us again. Cheers Chris, Henriette and Reginas
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney,Australia

Great place to stay

Posted 08-Jul-2014
Pros: Clean tidy spacious
Cons: Nothing
Location: Marina - Restaurants -Club
The Akama is a terrific place to stay with all the comforts of home. Close to marina and some restaurants Everybody there willing and helpful with all requirements you might need
Comment from Hotel Management
26-Jul-2014 by Regina, Hotel Management
Hi Greg - thank you for taking the time to post a review - much appreciated. It would be our pleasure to welcome you back to Akama Resort in the future. Kindest regards, Chris, Henriette and Regina
5 out of 5
Recommended
for Everyone
by A verified traveller from Hot Sulphur Spgs CO

GREAT apartment for Hervey Bay

Posted 04-Jul-2014
Pros: Lots of space.Spotlessly clean.Our view overlooking the trees looking right at the ocean & personal laundry equipment IN the unit.
Cons: Make the pool and hot tub hotter (104 F) in the winter months.
Location: Great food. Ocean walks. Fraser Island Tours. Whale/dolphin watching. Much more...
We LOVED Akama! Spotlessly clean. Conveniently located to: the local fish house to buy seafood and cook your own meals; local beaches; restaurants and so on. Our hosts Chris and Henrietta booked a whole day tour of Fraser Island for us with Fraser Island Tours. We LOVED that too! The tour company picked us up right out in front of Akama. Our hosts at Akama were a wealth of local information and assistance. With their help, we explored up and down the coast in and around Hervey Bay, (Loved Toogum too) walked on the surrounding beaches, walked out on the pier to see the pods of dolphins feeding and enjoyed the beautiful sunsets. They referred us to restaurants that could accommodate our dietary needs (vegetarian and gluten-free). Akama is well worth every dollar and very conveniently located for all traveler's needs in Hervey Bay.
Comment from Hotel Management
26-Jul-2014 by Regina, Hotel Management
Hello Hagar - Thank you so much for taking the time to post such a lovely review. It was our pleasure to assist you with your tour options and Fraser Island never fails to please......great adventure tour! If you ever head 'Downunder' again we'd love to welcome you back to Akama. Kind regards, Chris, Henriette and Regina
5 out of 5
Recommended
for Families
by Sue from Perth, WA

Lovely apartment near the harbour

Posted 02-Jun-2014
Pros: Everything
Cons: Nothing
Location: Near seas, boat harbour and shops
Well looked after apartments and very clean. Well furnished and stocked with everything you needed for a holiday
Comment from Hotel Management
02-Jun-2014 by Matthew, Hotel Management
Hi Sue Thank you for taking the time to post a review. So pleased to read that you enjoyed your stay. We hope you have the opportunity to visit us again. Kind regards, Chris, Henriette & Regina
5 out of 5
Recommended
by A verified traveller

Posted 28-Apr-2014 on Hotels.com
Comment from Hotel Management
05-Jul-2014 by Matthew, Hotel Management
Thank you for the excellent rating. We hope you have the opportunity to visit us again. Kind regards, Chris, Henriette and Regina
5 out of 5
Recommended
for Everyone
by Eileen from UK / Brisbane

Well presented resort in good location.

Posted 27-Apr-2014
Pros: The friendly, helpful staff, the well appointed rooms and the large balcony.
Cons: More comfortable seats on the balcony.
Location: Very close to restaurants, beaches and ferries to Fraser Island.
We had a very enjoyable 3 night stay at the Akama, it was our first visit to Hervey Bay and the staff were very helpful with suggestions about the area. We would definitely stay there again and recommend it to friends.
Comment from Hotel Management
02-May-2014 by Matthew, Hotel Management
Hello Eileen Thank you for the very kind review. We hope you do have the opportunity to visit Hervey Bay in the future, it will be our pleasure to welcome you back to Akama. Kind regards, Chris, Henriette and Regina
4 out of 5
Recommended
for Families
by Kristin from CA, USA

Modern apartment-style overlooking harbor/ocean

Posted 09-Mar-2014
The Akama is a very nice apartment style accommodation. Its modern, clean and functional, but - particularly for Expedia users - it may be important to point out that it is not a hotel. The concierge has limited hrs : 8.30am - 5.30pm (but is very friendly and helpful when there) and there is no daily cleaning. There is no restaurant/breakfast service on site and guests are asked to take out the trash when leaving. Also - internet is quite expensive ($16 per device and day); not particularly fast (although advised as such) and with limited download (1 Gb/day). We only stayed for two nights and were greeted by a personalized note when we arrived after office hrs (~ 6.30pm). The concierge came down to get us settled in and we got immediate help with booking a tour to Fraser Island the following day. However, when only staying two nights and being away most of the time when the office was open, we were never able to figure out minor things like how to open the large glass doors to the beautiful balcony, or how to get coffee in the room. In summary, the Akama is probably more suitable for guests staying longer, and with larger families - for which the large spacious rooms and kitchen facilities will be more useful than to one couple.
Comment from Hotel Management
13-Sep-2014 by Matthew, Hotel Management
Hi Kristin - thank you for taking the time to post a review. As you have pointed out, we are a self catering property with very well appointed fully self contained apartments. Our apartments always bring comments from our guests especially the travelers wanting their own space. The management live on site and are available 24 hours a day 7 days a week, but as you have also mentioned with a late arrival and a full day tour to Fraser Island on your second day and then departure on the morning of the third, you did not have the time to appreciate all that our beautiful complex has to offer. You would not have had a chance to visit the busy marina opposite Akama Resort where you would have found restaurants, cafes and shopping, all within a three minute walk. We hope you have the chance to visit Hervey Bay again as we would love to welcome you back - hopefully, for a longer stay next time. Kind regards, Chris & Henriette - on site managers
Comment from Hotel Management
12-Mar-2014
Hi Kristin - thank you for taking the time to post a review. As you have pointed out, we are a self catering property with very well appointed fully self contained apartments. Our apartments always bring comments from our guests especially the travelers wanting their own space. The management live on site and are available 24 hours a day 7 days a week, but as you have also mentioned with a late arrival and a full day tour to Fraser Island on your second day and then departure on the morning of the third, you did not have the time to appreciate all that our beautiful complex has to offer. You would not have had a chance to visit the busy marina opposite Akama Resort where you would have found restaurants, cafes and shopping, all within a three minute walk. We hope you have the chance to visit Hervey Bay again as we would love to welcome you back - hopefully, for a longer stay next time. Kind regards, Chris & Henriette - on site managers
5 out of 5
Recommended
by Jenna23 from Brisbane

Fantastic service

Posted 05-Jan-2014 on Hotels.com
Lovely apartment. Service from resort manager was outstanding.
Comment from Hotel Management
24-Jan-2014 by Matthew, Hotel Management
Thanks Jenna23 - we really appreciate you taking the time to post a review. We hope you have the opportunity to visit us again in the future. Kindest regards, Chris, Henriette and Regina
5 out of 5
Recommended
for Families
by Petar from Brisbane, Australia

Nice hotel with large living areas

Posted 22-Oct-2013
Pros: Convenient location. Spacious feel.
Location: The boat harbour is a 2 minute walk. Shops are a 3 minute drive away.
Had a lovely stay. was very comfortable with first class facilities and friendly service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel near to Marina and Boat Club

Posted 19-Oct-2013
Pros: Overall service, facilities and location are just wonderful
Cons: Too bad we had to be charged for an extra airbed which wasn't used as our little one slept in the big bed with us. But if that's policy - it's policy.
Excellent service and great communication with manager Regina! The room was amazing and beds comfortable.