Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Kristin from CA, USA

Modern apartment-style overlooking harbor/ocean

Posted 09-Mar-2014
The Akama is a very nice apartment style accommodation. Its modern, clean and functional, but - particularly for Expedia users - it may be important to point out that it is not a hotel. The concierge has limited hrs : 8.30am - 5.30pm (but is very friendly and helpful when there) and there is no daily cleaning. There is no restaurant/breakfast service on site and guests are asked to take out the trash when leaving. Also - internet is quite expensive ($16 per device and day); not particularly fast (although advised as such) and with limited download (1 Gb/day). We only stayed for two nights and were greeted by a personalized note when we arrived after office hrs (~ 6.30pm). The concierge came down to get us settled in and we got immediate help with booking a tour to Fraser Island the following day. However, when only staying two nights and being away most of the time when the office was open, we were never able to figure out minor things like how to open the large glass doors to the beautiful balcony, or how to get coffee in the room. In summary, the Akama is probably more suitable for guests staying longer, and with larger families - for which the large spacious rooms and kitchen facilities will be more useful than to one couple.
Comment from
12-Jan-2014
Hi Kristin - thank you for taking the time to post a review. As you have pointed out, we are a self catering property with very well appointed fully self contained apartments. Our apartments always bring comments from our guests especially the travelers wanting their own space. The management live on site and are available 24 hours a day 7 days a week, but as you have also mentioned with a late arrival and a full day tour to Fraser Island on your second day and then departure on the morning of the third, you did not have the time to appreciate all that our beautiful complex has to offer. You would not have had a chance to visit the busy marina opposite Akama Resort where you would have found restaurants, cafes and shopping, all within a three minute walk. We hope you have the chance to visit Hervey Bay again as we would love to welcome you back - hopefully, for a longer stay next time. Kind regards, Chris & Henriette - on site managers
5 out of 5
Recommended
by Jenna23 from Brisbane

Fantastic service

Posted 05-Jan-2014 on Hotels.com
Lovely apartment. Service from resort manager was outstanding.
5 out of 5
Recommended
for Families
by Petar from Brisbane, Australia

Nice hotel with large living areas

Posted 22-Oct-2013
Pros: Convenient location. Spacious feel.
Location: The boat harbour is a 2 minute walk. Shops are a 3 minute drive away.
Had a lovely stay. was very comfortable with first class facilities and friendly service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel near to Marina and Boat Club

Posted 19-Oct-2013
Pros: Overall service, facilities and location are just wonderful
Cons: Too bad we had to be charged for an extra airbed which wasn't used as our little one slept in the big bed with us. But if that's policy - it's policy.
Excellent service and great communication with manager Regina! The room was amazing and beds comfortable.
5 out of 5
Recommended
for Everyone
by grace from south australia

Really nice apartment

Posted 27-Aug-2013
Pros: Everything,the size and layout of the rooms,the great amenities,the staff, the facilities.
Cons: Just great as it is.
Location: Great restaurants in Hervey bay,especially seafood. Great for walking down the esplanade. Tours to Fraser island or whale watching.
From the moment we walked into our two bedroom apartment we knew we had chosen the right accommodation. It was so spacious and well decorated. Really clean and we loved the views and access to the pool and bbq area through the glass doors that opened on our own private (huge )patio area. The staff were so friendly and helpful. It is really well located if you are planning to go on the ferry across to Fraser island or a whale watching cruise.
5 out of 5
Recommended
for Everyone
by Jason from brisbane

Everything you want

Posted 26-Aug-2013
Pros: clean comfortable and close to everything without being too close
Cons: mint on pillow
Location: Fishing, walking, exploring, relaxing. what more do you need
We were pleasantly surprised when we opened our door to discover that the room was breathtaking, the view was terrific, the rooms were spacious and clean, and the beds were comfy. Even when I went into main office the 2 staff who were talking to each other stopped immediately and greeted me with a smile and a warm welcome. I will certainly be going back next time I'm in town
5 out of 5
Recommended
for Families
by Cheryl from Mundubbera Qld.

Nice units close to marina.

Posted 26-Aug-2013
Pros: Cleanliness, friendliness, and proximity to marina.
Location: Located at Urangan, Hervey Bay. Close to marina. Whale watching is a must see while there.
Nice units close to marina. We were arriving late so arranged with management to leave keys safe. Was not a problem for the friendly staff. We were at Hervey Bay for whale watching and found the rates very reasonable. Would and have recommended Akama to friends. Will definetly stay there again.
5 out of 5
Recommended
for Everyone
by Eileen from Bundaberg QLD 4670, Australia

Best hotel that I have stayed at in Australia.

Posted 05-Aug-2013
Pros: Comfort and Cleanliness.
Cons: Nil
Location: Close to marina, boat club, restaurants and beaches.
This hotel is truly a great place to stay, it is spotlessly clean, comfortable and everything that you need is there. The staff are friendly and courteous, there is undercover parking with a lift, a complete kitchen, beds are comfortable, out of all the hotels that I have stayed at in Australia this would rate number one. We will definitely return when we have more time available. Thankyou for a wonderful stay.
4 out of 5
Recommended
for Couples
by Alan from London UK

Would stay again

Posted 01-Apr-2013 on Hotels.com
Very friendly staff and very high quality room. Worth about what we paid. Only tiny gripe was the length the reception opened (8:30am) and it took us a while to find our way in the car. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 17-Feb-2013
Pros: the pools, large balcony, secure parking
Location: great location - not quite at the waterfront but easy access to shops, restaurants, walkways etc
We had a fantastic 6 days. Staff were very helpful and polite. The room was very comfortable and would come back to stay the next time we are in Hervey bay.