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Reviews of Relexa Hotel Frankfurt/ Main

4.5 out of 5
Relexa Hotel Frankfurt/ Main
Lurgiallee 2, Frankfurt, HE

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 566 reviews" "
Rating 8 - Good. 248 out of 566 reviews" "
Rating 6 - Okay. 52 out of 566 reviews" "
Rating 4 - Poor. 11 out of 566 reviews" "
Rating 2 - Terrible. 5 out of 566 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to Nordwestzentrum and train and bus stops.
Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were all very friendly and helpful. It was a pleasure to stay here and we'll definitely be back and will recommend this hotel to others!
Stayed 3 nights in Oct 2023

10/10 Excellent

Cuong

Liked: Amenities, property conditions & facilities
Ervrything nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Cuong

Very nice
Stayed 2 nights in Sep 2023

10/10 Excellent

Rowayda

Liked: Staff & service, property conditions & facilities
Very nice breakfast big variety
Stayed 3 nights in May 2023

10/10 Excellent

FEIHONG

Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compliment to the receptionist (28/12/2022)
The hotel was nice and a huge thank you for the receptionist who was trying to help us finding a garage for our broken car to get fixed. It was a really stressful day but that helpfulness and kindness from him was highly appreciated. Thank you!
Stayed 1 night in Dec 2022

8/10 Good

Goran

8/10 Good

Geoffrey Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath/shower door was not very effective at keeping water off baa as thrombosis floor. Room door did not close completely without determined effort but would appear closed and bathroom door would self close unless opened to extreme. Humidity in room was uncomfortably low and ability to alter the temperature was not obvious. Extra blanket would be helpful. I prefer using having wash cloth for bath.

6/10 Okay

Diana

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Sam

Stayed 2 nights in Aug 2022

10/10 Excellent

Negina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E
Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight
Very nice hotel, new, clean, great bistro - perfect overnight hotel for a drive to southern france
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What happened with the previous reception staff ?
Staff need to be trained to deal with the customers in professional way . I have been a long loyal customer with this hotel since more than 5 years . Now i am seeing low quality ,trained un welling staff who are unwelling to serve the guests. I hope the top managment will bring the old male rececption staff who were fanatastic . Overall services are OK . However the most important and first impression comes from the reception .Sorry to say i am considering another hotel for my next trips.
Stayed 1 night in Jul 2022

10/10 Excellent

Asmaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, would Recommend!
Check-in and check-out were quick and all staff were very friendly and helpful. Hotel lobby also looks very suave! The rooms were spacious with comfy beds and housekeeping was to a high standard each day. Also lots of space for suitcases and belongings. Windows opened fully which was great but as my room faced the hotel front, the noise from the bar directly below was a nuisance in the evenings. I didn't like that i only had one pillow and a single duvet for the double bed. Bathrooms were well-stocked woth toiletries and additional towels were given when requested each day. I did notice that the breakfast room was not very clean and looked quite old, but the range of food was amazing! Location- wise the hotel is in a lovely quiet neighbourhood with close proximity to the U Bahn and to the shops, there is Penny/Aldi/Rewe/Bakeries nearby for groceries. Was rather displeased when the fire alarm went off suddenly at 4am, no staff were present so no one knew quite what was going on but the fire services came eventually and all the other guests slowly went back in after about an hour. Overall brilliant stay, with great service and comfort, would definitely recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

IKUNO

Stayed 1 night in May 2022

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, quiet, good breakfast, comfortable bed. We only stayed one night. It’s a shame the parking is not free for the guests. And there is no kettle in the room. It feels more like a 3 star but overall it was a good and comfortable stay.
Stayed 1 night in Apr 2022

10/10 Excellent

Taravat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting a friend that lives nearby. The hotel was very convenient as I was able to walk to my friends flat and to the tram station very easily. Breakfast was very nice. Hotel staff were friendly and accommodating. Very clean.
Stayed 2 nights in Apr 2022

8/10 Good

Yomary

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

6/10 Okay

Bulent

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2021

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service
Okay Business Hotel
Stayed 1 night in Nov 2021

10/10 Excellent

Anil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic property and very modern look and feel. I was most touched by the gesture of the front desk staff member, Abanoz. Being very jetlagged I was up quite early and came downstairs to see if the breakfast buffet was open to pick up some tea. Since it was your yet to open, he took the additional effort of going into the kitchen and prepare a cup of tea for me.
Stayed 1 night in Jan 2020

8/10 Good

Nalini

Business traveller
Liked: Staff & service, room comfort
Food in the restaurant for diner was not appealing- and the carpets in rooms need a good steam clean.
Stayed 1 night in Nov 2019

8/10 Good

Sinic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that Patrons have to pay for parking.
Stayed 3 nights in Sep 2019

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stopped for a night from our trip back to UK, found the hotel easy, receptionist very friendly, English speaker. Very clean and quiet, spa facilities excellent, breakfast had a lot of choices, everything fresh. I will definitely book this hotel when I will travel again to the area.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
No air conditioning. They say free parking but they only have 3 spaces. the garage costs money. Breakfast wasn't in place till 10am as they said. The hallways and carpet are kinda nasty.
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and great for pets.
Great place for pets. Also had a wonderful breakfast
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lives up to its name
Surprisingly spacious room. Nice main entrance. Two on site restaurants. Parking available but at an extra cost. Near some nice areas of town too.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet location. Parking is available for €13, but free parking on the street is limited.
Stayed 1 night in Apr 2019

8/10 Good

János, budapest

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel not far from to the airport and to the motorway.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at reception. Hotel slightly dated but great for the price. Everything you’d expect and good quality breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and nice breakfast.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and it was inviting. All in all very good
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and breakfast buffet was great!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

We stayed one night, as we did a lot of times before. It was, as it always was in the past very pleasant. The rooms are nice, the breakfast is on a high level. But, in the summertime, be aware of the following: the normal rooms do not have air-condition. Book for 10€ more a business room!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to amenities and train to downtown. Excellent breakfast.
Stayed 3 nights in Sep 2018

8/10 Good

Hosein

Stopover
Good spacious rooms and quite in suburbs of Frankfurt. I stayed here on my way to England and had a good size car park under the hotel with easy access to reception but costed 13 Euros . The bar was small and resturant was closed but had the same menu at the bar. Breakfast was included and was very good.
Stayed 1 night in Sep 2018

8/10 Good

Meng, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is somewhat further away from Frankfurt Main Train station, especially from Frankfurt International Airport, it doesn't have central AC, but price was affordable (breakfast was included)
Stayed 1 night in Jul 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

John Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
The hotel was ideal for us to visit our son who lives nearby. The hotel was absolutely excellent, and from our bedroom window we had a brilliant view of the towers making the distinctive Frankfurt skyline. The area is out of the city, but it’s only a 5-10min walk to the station, and you’re in the centre in 20min (U2 train every 10min). The breakfast was excellent.
Stayed 4 nights in Feb 2018

10/10 Excellent

Maureen L Melvold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Frankfurt suburb.
Very nice property on the outskirts of Frankfurt. Large comfortable room with a great bed, clean bath, and a good shower. The breakfast buffet was quite nice too. Close to public transportation to the city center. Would definitely choose this hotel again.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good
Nice, but the bedding is strange.... 2 small beds.
Stayed 3 nights in Nov 2017

10/10 Excellent

Geoff, Dover, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great German Hotel experience.
Besides finding my reservation under my middle name, everything was very pleasant and the staff very helpful. The room was clean comfortable and classy. The business computer was very useful and available. The WiFi did not reach the restaurant area but maybe that is a good thing overall.
Stayed 3 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel in a nice business park
This is a reasonable hotel in a great business-oriented location. However, not all rooms have A/C, only business-class rooms.
Stayed 6 nights in Aug 2017