Lunch and dinner served, Persian/Iranian cuisine

Reviews of Hotel Villa Oriental & Restaurant

Hotel Villa Oriental & Restaurant
Baseler Straße 21, Frankfurt, HE

Reviews

7.2

Good

Rating 10 - Excellent. 72 out of 289 reviews" "
Rating 8 - Good. 100 out of 289 reviews" "
Rating 6 - Okay. 68 out of 289 reviews" "
Rating 4 - Poor. 25 out of 289 reviews" "
Rating 2 - Terrible. 24 out of 289 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Mike

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is in the worst end of town, room was small and dusty, window was broken, the whole place was generally in a run down state of repair. Unless there’s no where else or you’re on a very tight budget then I’d give this place a miss
Stayed 6 nights in Mar 2024

6/10 Okay

Geoffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky but hard work.
Stayed 1 night in Jan 2024

4/10 Poor

Stephen, Miami Beach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst possible hotel. The management is Rude and uncaring. I would rather sleep on the street than here.
Stayed 1 night in Jan 2024

6/10 Okay

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My stay In Frankfurt
Staff were friendly the hotel was safe and clean. However if you want to be able to sleep at night I suggest you go somewhere else nearly every night there was loud banging from the room above people running up and down the stairs and shouting always from 11pm onwards well into the early hours. It was completely unacceptable. Also another annoying thing my key card 4 days out of 5 stopped working and had to be reset where as the card should of been replaced so being out for the day then getting all the way back to my room to see the card had stopped working was infuriating.
Stayed 5 nights in Dec 2023

8/10 Good

Melvie Anthony

Travelled with partner
Liked: Cleanliness, staff & service
The room that was given to us was a little noisy. I like the interior of the room though. Wifi is fast.
Stayed 1 night in Nov 2023

4/10 Poor

Vikash

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cons, the bad On arrival the double room nr. I was given the keycard of, was already in use, it had a person sleeping in the room. Due to an mixup with another guest who apparently was sleeping in the wrong room. I was given another double room, same layout, but there was an big airco noise on the outside wall, the window was open at the time and was extremely noisy, closing the window double isolated glass kept the noise out. No view was between buildings. The room phone to reception wasnt working, I heard no sound or dail tone, reception told could hear me, but I couldn't. So left it unused. The king size bed was big but the mattress, was not to my liking, too soft and didnt provide enough support for my weight. I had cramps, poor circulation during the night due to that. The shower area was extremely small for a double room. Standing in the shower, at elbow reach one would hit the glass shielding, uncomfortable. The pros, good things the rooms were clean, and had an climate control thermostat in the room. Could easily make it an ideal temp confortable, at no point did i felt cold staying in November with 5deg celsuis outside temp. The Frankfurt central station was just around the corner, less 5mins walk. Within 10mins could reach Railway or subway, if you knew prior which platform you're going for easy to travel. Flix bus stop across the street from hotel. 24/7 reception walk in & out anytime, even in middle of night with no hassle or needs for conversations.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kerry

The perfect hotel. Everything about our stay was great. Thanks a mill good people.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not expecting much, but was a bit of a let down
Love the decor, but there was a bad odour in my room, which seemed to be some plumbing problem - the smell of the drain line backing up from either the sink or the shower. Then the toilet bowl was badly stained, honestly it was the overall bathroom that let the whole place down. Given that it was a budget hotel I wasn't expecting much, but it was way beneath what it should have been. The luck I had was I came for a conference so was out early and back late. Also that there was not breakfast seemed a bit odd, nowadays breakfast is mostly automatically included.
Stayed 2 nights in Nov 2023

8/10 Good

Carmelita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Close to central station
Stayed 1 night in Oct 2023

4/10 Poor

Rosemarie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was uncomfortable. TV in the room has no close caption and very limited channel to watch in English.
Stayed 2 nights in Oct 2023

8/10 Good

hui

Liked: Staff & service, property conditions & facilities
Its in a very convenient place. So close to the train station, pubs.
Stayed 1 night in Sep 2023

6/10 Okay

Drazen

Stayed 3 nights in Sep 2023

6/10 Okay

Athena

Stayed 2 nights in Sep 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and hotel, but dirty and lots of homeless around the area.
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room with cockroach
Stayed 1 night in Mar 2023

2/10 Terrible

Boldbaatar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel
Every furniture is broken and very dirty. It's a scammer near by train station.
Stayed 1 night in Mar 2023

10/10 Excellent

Maryam

Stayed 2 nights in Oct 2022

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique hotel with vintage decor.
Stayed 1 night in Nov 2021

8/10 Good

cliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near station
Good location near the station. Was a little hard to find on the first night but everything else was good. About 30min walk to city center
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Ok, but could use some updates
Out stay at Hotel villa Oriental and Restaurant was ok. Not great not bad. Our interaction with employees and reception desk was very good. The area near Frankfurt train station, attractions, and restaurants are very good. The room itself was meh. Good size,but room amenities are dated. For example, the bathroom, although unique and kinda quirky in a good way, smelled strongly, like a musky or a moldy smell. There was a faint smell of cigarette smoke in the bed linens. Overall the Hotel could use a decent makeover from linens to tile work.
Stayed 1 night in Oct 2021

2/10 Terrible

Kitichai, Aurora

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hard to find the hotel it is located in the back not show address on google Map . Hard to find parking to unload luggages . My room was small and bathroom stinky .
Stayed 10 nights in Sep 2021

4/10 Poor

Abdul wahid

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2021

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff. Very good price. It was much too noisy. Construction across the street started at 7 AM. It might have been better with an inside room, but it was so loud, I doubt it.
Stayed 3 nights in Sep 2021

10/10 Excellent

Ehsanur

Liked: Cleanliness, staff & service, property conditions & facilities
Good nice and quiet location , good restaurants around
Stayed 2 nights in Sep 2021

10/10 Excellent

Mersada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose this hotel for its style and unique, oriental amenities. I loved the balcony where I can watch city life. In the room there's a small fridge if you need to cool your drink and secure place for your valuables. I was especially satisfied with receptionists and cleaning staff. They were very helpful, polite and quiet. Every day, cleaning staff left my room spotless, fresh and with changed bed clothes. They've always ask me If I want more coffee in my room. Receptionist were always helpful if I asked them about places, or telephone call. I loved the warmth and niceness of the people and staff in hotel. I had feeling I am in my hometown neighborhood. Overall, it was a great experience, and I will definitely come back again.
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I liked location but property was listed as having a/c but did not, nights were a little uncomfortable.
Stayed 6 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like this place, the room was beautiful. The decoration it's really cute, the bed is super comfortable, everything is super clean, and staff is very friendly. We had A/C, mini fridge, and safe box. The only problem I had, it's that the main door is not where is suppose to be, but a completely different street. So this hotel is located in the heart of downtown, and space and traffic are CRAZY, so they combined this location with Hotel Paris that is behind it. The hotels share the backyards, so people has to check in at the reception of The Paris Hotel and walk through to the Villa Oriental, not a big deal, but when you are trying to find your hotel it's confusin. You have to talk throught the intercom and they will tell you to walk or drive to the other side. There is no parking at any od the hotels downtown, so if you are lucky and find parking in the side of the road "awesome" if not, you have to park in the City Parking Garage that it is in the same block, now, parking is €31 / $37. We are glad we got a cheap hotel because this doubled up just with the parking situation, besides that, everything was pretty good. There are many little restaurants withing walking distance all pretty good and affortable.
Stayed 1 night in Jul 2021

6/10 Okay

Omid

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

KD, Lebanon

Travelled with family
In front of the middle of the city, but the hotel was old and not very confortable
Stayed 3 nights in Dec 2019
Response from Team Receptions on 11 Jan 2020
Dear Guest, thank you very much for your feedback.

6/10 Okay

EDWIN

Disliked: Staff & service
Front door hard to find. With elevator still had to carry luggage up a flight of stairs. Two hotel with one reception desk.
Stayed 1 night in Apr 2019

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tanke for taking as I was
Stayed 1 night in Oct 2018
Response from S. on 27 Nov 2018
Thank you Janis. Very Kind of you. Hope to see you once more. ;)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Humza, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, very good location
Hotel is ideally located near the main train station, with lots of dining options around. Main shopping area is not too far. Hotel itself was good, more 3 star than 4. Rooms are a good size, but toilets are small. Breakfast was not bad, with a decent offering. All in all, not bad for a quick stay.
Stayed 3 nights in Sep 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service

8/10 Good

benny, wisconsin US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tastefully decorated in Nepal theme
Great location near downtown and walking distance to the central station. The exterior and front desk/lobby area is relatively plain. The rooms are furnished and decorated in Nepal theme. A bit small but a comfy and cozy space. Artifacts from the Nepal region are tastefully used for decoration Which creates a unique and charming athmospher! There is also a nepalese restaurant accessible through a shared courtyard. Good food if you like mediterranean food.
Stayed 1 night in Feb 2018

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Fredrick, London

Liked: Staff & service, room comfort
A bit of a muddle
The address on expedia is incorrect and the taxi driver could not find it. I eventually found the reception which was around the corner in another hotel which had Merge with the Oriental and was now called Metro Hotel. If you can follow that then this is the place for you! The room was quirky but comfortable, the staff are nice.
Stayed 1 night in Nov 2017

6/10 Okay

Haydn

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice decor rooms but generally I’d say it’s a bit lacking. Don’t expect a modern interior hotel and you may as well forget the Wi-fi as it was a joke. Service was good however and the breakfast also above average.
Stayed 4 nights in Nov 2017

2/10 Terrible

Zhanar, Almaty

Liked: Room comfort
Disliked: Staff & service
Comfort location, specific oriental interiors
Never book this hotel again! I arrived to hotel as agreed by 3 p.m. only to find that at 9 a.m. (when I was in a plane) they tried to charge my credit card despite chosen option to pay upon arrival and since there was not enough funds, they cancelled my booking without any notice from hotel or Expedia. Being very tired after long trip I had to take the same room without minibar for the rate increased by 150% as compared to original Expedia booking. Also the manager wanted to charge extra for breakfast.
Stayed 2 nights in Sep 2017

10/10 Excellent

El, mt pleasant SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good breakfast pretty rooms
The gentlemen at the front desk were very friendly and helpful. My flight was cancelled and they gave me a better rate for the extra night. I loved the breakfast the location and the decor.
Stayed 4 nights in Sep 2017

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect landing pad after long flight
The room had everything I needed - comfy bed, lock box, closet, bathroom, and mini-fridge. It had all this at a reasonable price just steps from the train station.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2017

10/10 Excellent

Yasuny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place great service
place was good and well located good people and good service we got us do early check in and was wonderful
Stayed 2 nights in Jul 2017

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, comfortable room
Very well-located: just a 5-minute walk from Central Station. Nicely decorated in Persian style. The room is very spacious and comfortable. Access is difficult because you have to carry suitcases up and down the stairs a couple of times and there is no one to help with that.
Stayed 1 night in Jun 2017

6/10 Okay

Verónica

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good choice
The hotel is in on a first floor of an old building, next to other budget hostels. Access is through an elevator after a flight of stairs (no reception at building entrance, you have to carry your luggage up the stairs!) The bed is a mattress on the floor. There's no curtain or panel to separate the shower space, which is on the same level as the rest of the tiny bathroom. Location is central, that's the only positive aspect.
Stayed 1 night in May 2017

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Cool hotel tho.
It was straight, but the wifi sucked I had better signal standing outside of hotel building. They don't have washers n dryers, but it's a laundromat about 5 mins walking from hotel.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
An Oasis in the Desert!
Truely enjoyed the Oriental, friendly hosts, a beautiful fine to dine Restaurant, authentically decorated rooms, a generous buffet breakfast, ... overall a nice experience that will leave a good memory. If you are after something different than the usual, this is the perfect place to stay / visit ... We will be back again! WiFi was very slow (unfortunately) and should be improved soon!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Hydra Power

Disliked: Property conditions & facilities
The room was very tired and bits were missing from taps etc. The place is quirky but needs some modernisation. Staff are helpful. Air con is a must in this day and age!