Ratings based on 538 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hobart

Super close to the Station

Posted 30-Apr-2015
The location of this Hotel is excellent for those travelling by train, as it is only a couple of hundred metres from the train Station. Beware though that there are a lot of homeless and drunk people in the area, though they did not cause us any major issues. The hotel room is tiny, however that seems to be true for many hotels in Europe. Despite the size of the room, it was comfortable and I would have been happy to stay longer. The staff at the hotel were amazing, particularly Erika. We also appreciated the little Easter bunny eggs that were awaiting us in our room upon check-in! Also, get the breakfast if you can - it is delicious, with a great range and excellent value.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 三重県

24時間フロント対応、荷物を1週間預かってもらえました!

Posted 29-Apr-2015
フロント対応は、とっても丁寧。英語が不自由でも、対応してくれます。 ただ、お部屋に浴槽がないのが残念。 ほとんどのお部屋で浴槽はないので、それは覚悟して行かれるといいと思います。 ドイツ10日間周遊してきましたが、最初と最後の宿泊先にしたところ、大きなトランクを預かっていただけました。 ケルンからドレスデンに移動する際は、荷物の入れ換えも快く受け入れてくださったり、とてもお世話になりました。フロントの方はいつも違いましたが、みなさんいつも素敵な笑顔で対応してくれました。日本から持っていった抹茶のキットカットや、柿の種をお礼にお渡ししたところ、とても喜んでいただけました。駅にトランクを預けると、1日5ユーロするので、こちらのホテルで預かって貰ってチップやお土産をお渡しする方が安心で安かったです。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rio de Janeiro

Recomendo!

Posted 26-Apr-2015
Pros: Localização
Hotel muito bem localizado, próximo a estação central. Ideal para quem vai fazer viagens a partir de Frankfurt e mesmo quem vai curtir a cidade. Instalações novas, limpas e muito confortáveis. Recomendo
1 out of 5
by A verified travellerfrom Australia

Terrible experience,filthy room, rude staff

Posted 10-Apr-2015
Terrible experience , room didn't have enough towels ,bathroom, filthy, room hadn't been vacuumed, door lock broken, I rang up receptionist she hung up the first time, rang the 2nd time, no service.i went downstairs to complain, very rude lady (Ronja) finally changed the room after a heated argument. Bad, bad experience ;(((
Comment from Hotel Management
17-Apr-2015 by Marc Prokop, Hotel Management
Dear Adam, referring to your review, we really regret your experience but have to advise that your comment seems to be linked to a different hotel. As per our guest list, we did not host you in our property yet. Furthermore, we do not have any colleague called Ronja. Neither we did not have any experience as the one you described in your review within the past. Many thanks for your understanding. Maybe we can welcome you as guest within the near future! With best regards from Frankfurt, Marc Prokop General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom H

日本のホテルと同じような感覚で

Posted 06-Mar-2015
ロケーションがよい。 チェックアウト後にロビーで待っていたら紅茶をサービスしてくれた。 シャワールームは少しせまい。 照明は三種類のカラーを変えることができ、凝っていた。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom plump

Good hotel. Close to train station

Posted 03-Mar-2015
Excellent staff, they let me check in at 10am because my room was ready. Gave me a complimentary drink on arrival. Room was big and clean. Can't fault this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sehr gute Lage, nette Mitarbeiter

Posted 23-Feb-2015
Das Hotel ist in perfekter Lage nah am Bahnhof. Das Zimmer war überraschend gross und schön ausgestattet. Der Service war sehr gut, konnte problemlos schon früh einchecken.
5 out of 5
Recommended
for Everyone
by A verified traveller

Genial gelegen in unmittelbarer Nähe des Bahnhofs

Posted 29-Jan-2015
Pros: Lage, Zweckmäßigkeit, Freundlichkeit und Zugwandheit
Cons: Nein
Location: Neben dem Bahnhof
als Zwischenübernachtung gebucht, leichte Anreise vom Flughafen (10 min. mit der S-Bahn) und Fussläufig zum Bahnhof (2min) genial für Reisende, Zimmer zweckmäßig ausgestattet mit vielen Annehmlickeiten - vom Wasserkocher mit Tee oder Kaffee, Minibar top gefüllt - über Creme und und übliche Seifen alles vorhanden, dazu ein sehr freundliches Team. Wir waren rundherum sehr zufrieden und würden immer wieder dort Station machen.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom india

Nice hotel close to station. V good location

Posted 19-Jan-2015
It was close to the station. Receptionist was friendly. Good airconditioning. Best part of the hotel was the location. Also neat and clean. Housekeeping also good. No noise from the Main Street
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 18-Jan-2015
Heating system is not good ? Can not sleep from the sound !