Outdoor pool, pool umbrellas, pool loungers

Reviews of Del Rey Quality Hotel

3 out of 5
Del Rey Quality Hotel
Rua Tarobá, 1020, Foz do Iguaçu, PR

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 622 reviews" "
Rating 8 - Good. 233 out of 622 reviews" "
Rating 6 - Okay. 50 out of 622 reviews" "
Rating 4 - Poor. 11 out of 622 reviews" "
Rating 2 - Terrible. 7 out of 622 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very supportive. The check in and check out were easy, and they even offered breakfast in a different time to accommodate our check out.
Stayed 3 nights in Nov 2023

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

masahiro

Liked: Staff & service

10/10 Excellent

Roberta W D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Tales Eduardo Riedel de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Brian K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not a great area.
The hotel was OK. The breakfast, which was included was good
Stayed 1 night in Mar 2020

6/10 Okay

Martin

no vip service as promised
My vip booking included free drinks, however they did not honor that offer. So much for vip service
Stayed 1 night in Feb 2020
Response from Luize Ferreira on 20 Feb 2020
Good morning, Mr. Martin! Thank you for choosing Del Rey Quality Hotel, the free drink voucher is for a "Drink" and not for a beer as you requested. So we were unable to honor it with the VIP service. We apologize for the situation.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Luize Ferreira on 20 Feb 2020
Bom dia! Agradecemos a preferência e pela nota da avaliação!

10/10 Excellent

Sukhvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, good breakfast, clean hotel!
Front desk staff could speak English, they were very friendly, stored our luggage for free after checking out. Very clean hotel and good breakfast.
Stayed 1 night in Oct 2019
Response from Luize Ferreira on 11 Nov 2019
Good afternoon, Sukhvinder! Thank you for your words and for evaluation. We look forward to seeing you in the next opportunity.

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2019
Response from Luize Ferreira on 26 Aug 2019
Bom dia! Obrigada por escolher o Del Rey Quality Hotel. Tenha certeza de que compartilharemos com nossa equipe sua opinião a fim de que possamos nos aprimorar ainda mais. Nosso time está a disposição!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Luize Ferreira on 23 Jul 2019
Bom dia! Agradecemos a pontuação!

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Firstly, the staff are amazing and super nice. Everything was great about the room itself except that there were quite a few ants crawling around and I had to use scented oils to keep them at bay while I was sleeping at night, otherwise they would bite me. The breakfast buffet was really good and the location of the hotel is also very convenient.
Stayed 3 nights in May 2019
Response from Luize Ferreira on 3 Jul 2019
Good Morning, Thank you for choosing the Hotel Del Rey and share your opinion with us! It was a pleasure receives you at Del Rey Quality Hotel, and we are happy to know that you liked of the rooms, breakfast and location. We ask sorry about the ants. It will be an honor receives you here again. Thank you for your rating!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
But the breakfast was delicious
I feel like the room as the price. I did not like it overall like plastic, but the breakfast was delicious.
Stayed 1 night in May 2019
Response from Luize Ferreira on 30 May 2019
Good Morning! Thank you for choosing the Del Rey Quality Hotel, we apologize for not having pleased you in every way. We're glad you enjoyed your breakfast. I am available!

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Great views
Great location and friendly staff. Some areas of hote need a little modernising but overall very good.
Stayed 2 nights in Feb 2019
Response from Luize Ferreira on 26 Feb 2019
Good afternoon, Scott! Thank you for choosing the Del Rey Quality Hotel and share your opinion with us! I'm glad you enjoyed our staff and location. We are completing some improvements in the structure We hope to see you soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 Star Hotel with 5 Star Service
Stayed here for two nights to explore the Iguazu Falls. The hotel is a good location as a base with restaurants, shopping and s grocery store all nearby. The outstanding thing about this property is the staff. The went above and beyond to assist us and make sure we had a good stay. They even made phone calls on our behalf in Portuguese after our visa card was cancelled until they could get an English speaking representative. The hotel itself is good, clean and well maintained. Beds and pillows were comfortable and the room was clean. There is a nice rooftop pool which was also clean.
Stayed 2 nights in Feb 2019
Response from Luize Ferreira on 25 Feb 2019
Good Morning, Steven! Thank you so much for your words, it was a pleasure to know that you felt very well here. Thank you for choosing the Del Rey Quality Hotel and share your opinion with us, all the staff works hard to make you feel good here. We are available for any suggestion for improvement. We hope to see you soon!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
OK Hotel, could be better.
We checked in at 5 am, because we wanted to make a quick stop because we still had a 6 hours drive before getting back home. We just wanted to sleep for a few hours. I had stayed in this same hotel 7 years ago, back then it looked much nicer, they haven’t really upgraded the rooms, the were remodeling the lobby when we were there and I remember the breakfast being a lot better last time. I was hoping that they let up do a late check out at 1pm but they didn’t. If I need to say the night in Foz de Iguazu again, I will not be choosing this hotel when there are so many that I think are much better.
Stayed 1 night in Feb 2019
Response from Luize Ferreira on 25 Feb 2019
Good morning, Cynthia! Thank you for choosing Del Rey Quality Hotel once again, we apologize for not having been so pleased this time, we are working to get better every day. We are available for any suggestion for improvement.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are very helpful and great location to the bus stop
Stayed 1 night in Oct 2018
Response from Luize Ferreira on 5 Nov 2018
Good afternoon, Thank you for choosing the Del Rey Quality Hotel and share your opinion with us! We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Luize Ferreira on 17 Oct 2018
Bom dia, Muito obrigada pela pontuação!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Luize Ferreira on 13 Aug 2018
Boa Tarde, Sr. Daniel! Muito obrigada por sua avaliação!

8/10 Good

Traveler, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay and visit Iguassu falls. Rooms were clean and they have a decent breakfast selection. Pros: Price, staff, room cleanliness and breakfast. Cons: We had a triple room but the size of the room was really small. We had three beds but no space to keep three bags (not big ones) and move around. We kept the bags between beds and managed. Our friends booked a similar room and their room was bigger. So, do check the room at check-in. We stayed in room 104 or 105 and the other room was in 4th floor. Other issue with ground floor was the hallway noise. Rooms 100s are between the reception and elevator - so there is a constant noise until 11pm or midnight.
Stayed 3 nights in Jul 2018
Response from Luize Ferreira on 13 Aug 2018
Good afternoon, Thank you very much for your evaluation and for the points mentioned, we apologize for not being able to please in all aspects. We'll use your feedback to improve!

8/10 Good

Rajesh, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in was quick, the room was good and clean. Good showers. Great breakfast. The hotel arranged for early breakfast on the day of departure since our flight was quite early. It is much appreciated! There is a super market nearby if you need something. The only thing that could have made the stay better is if the room size was slightly bigger. But the hotel is good value for money and I would happily recommend to others.
Stayed 3 nights in Jul 2018
Response from Luize Ferreira on 13 Aug 2018
Good Afternoon, Rajesh! Thank you so much for your words, and we are very grateful for your recommendation. It was a pleasure receives you at Del Rey Hotel, and we are happy to know that you liked of the shower, breakfast and location. It will be an honor receives you here again. Thank you.

8/10 Good

Isaac, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly and helpful, I arrived before check-in and the staff accommodated this giving me a room without having to wait. My room was clean and comfortable, buffet breakfast had a good variety and selection. Hotel location is close to places to eat.
Stayed 1 night in May 2018
Response from Luize Ferreira on 4 Jun 2018
Good morning, Isaac! Thank you for choosing the Del Rey Hotel, we are pleased with your evaluation. We look forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Local Feel
The hotel was in a good location with a little shop for snacks right next door. They were great with recommendations and a local restaurant they sent us to was great for both food and atmosphere! They even helped us get a taxi to go shopping in Paraguay and more importantly, to bring us back! Nice roof top area and bartender made a great Caipirinha! You go to this city to see the Falls so you don't need fancy frills to keep you at the hotel all day, but if you wanted a day to relax by the pool, you could do that too. I would stay at this place again.
Stayed 2 nights in Mar 2018
Response from Luize Ferreira on 20 Mar 2018
Good morning, Thanks for the words, we are very happy with your evaluation. We are at your disposal!

8/10 Good

Mario, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location, staff very friendly. Good breakfast. The travel agency there helps a lot, including money exchange.
Stayed 3 nights in Jan 2018
Response from Luize Ferreira on 6 Feb 2018
Good afternoon, Mario! Thank you for choosing the Del Rey Hotel and share your opinion with us, we are glad that you have made this evaluation!

6/10 Okay

Jolyn Yeh Hwa

Functional
Functional hotel which served its purpose for a one night stop in Foz de Iguazu.
Stayed 1 night in Dec 2017
Response from Luize Ferreira on 6 Feb 2018
Good afternoon, Jolyn! Thank you for choosing the Del Rey Hotel and share your opinion with us, we are available for any suggestion for improvement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to catch the bus to the falls and the dam. The breakfast buffet had a great variety of food.
Stayed 3 nights in Dec 2017
Response from Luize Ferreira on 6 Feb 2018
Good afternoon, Thank you for your opinion, our location is really strategic, and we are glad you enjoyed our breakfast. It will be an honor receives you here again.

8/10 Good

SHINHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Room is OK. Location is good. Breakfast is very good.
Stayed 3 nights in Dec 2017
Response from Luize Ferreira on 6 Feb 2018
Good Afternoon, Shinhye! Thank you for choosing the Hotel Del Rey and share your opinion with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Operates on functionality and it succeeded in providing just that, the necessary functionality in a clean environment. The rooms were tidy and well maintained. Hotel staff was great. I would definitely stay here again.
Stayed 2 nights in Nov 2017

8/10 Good

Yaz, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but very small and smaller than the pic
I stayed for 5 night in Del Rey. I came for visit form the States. the hotel overall is good, very clean,and the breakfast was very good as well. However, the room doesn't have enough space. We(my parents and I) stayed in one room and this was the worst decision. The room lighting were really bad and dim.
Stayed 5 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

10/10 Excellent

Dayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth staying!!!!
Excellent location next to bus terminal. Superb service with clean facility and room condition. Pool bar on roof top is perfect to chill and night view of the city. Brazilian BBQ nearby the hotel is cheap and traditional with good quality. Can also walk 10 mins to a huge supermarket with everything. Definitely worth staying!!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for families
Nice hotel, good transport to the falls, there seemed to be lots of young families staying so it was a little noisy at times. But overall a decent stay.

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Low end hotel, nice staff. Problems with water pressure and toilet.

8/10 Good

Richard, Hudson, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Del Rey
The room was clean and comfortable. The staff was pleasant and understood english. The made up towels reminded me of being on a cruise.

10/10 Excellent

Krzysztof, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
The staff at El Rey is one of the best we have come across in Brazil. Reception is always smiling and welcoming, you are always greeted as you cross paths with any staff and the same at breakfast they are even humming and singing happy doing their job. Really nice feeling. The hotel is clean, rooms are spacious and plenty of choice for breakfast. The central bus station is 2 blocks from the hotel, where you can catch a bus to all the attractions. Also close to supermarket and the town centre. Even a bus stops 30 meters that will take you to the airport. Room service is done every day, but your sheets are not changed and you have the option to keep the same towels. Definitely would recommend this hotel. Great value for the price.

8/10 Good

George, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good motel!
There are more pros than cons. To keep it short here it is: Pros: - Cheap - Good location - Bus to the falls/airport across the motel (bus 120 and bus national park, 6.20 br.) - Excellent breakfast buffet, lots of variety. - Rooms are basic but clean. - English speaking helpful front desk. - Decent restaurants around the motel. - Good fast fairly priced laundry service. Cons: - Very slow internet in the room (much faster in the breakfast restaurant and lobby) - You can have a good night sleep only from about 11pm to 6 am, unfortunately the walls and doors are not insulated ,when any body walks talks on the hallway you would think they're in your room. Conclusion: If you can function with 7hr of sleep this is the best bang for your $

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location to bus terminal, good breakfast.
Great location to bus terminal, good breakfast. A bit old hotel.

10/10 Excellent

Sathya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place close to the beach
A lovely place with friendly staff & a short walk to the beach. Nice view from the room and the pool was just a walk out of the room. The hotel is not easy access by public transport. Usually a 20 Rial cab ride from the bus stop.

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Sabya, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably good!
It was a pleasant stay, nice location, rooms were ok. Staff was very friendly and helpful. The only minor concern was the AC in the room was not well placed, but not a major one. It blew straight into the bed.

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay to explore around the area
The location is perfect. It's one block away from the bus terminal - buses to Iguacu and airport, Italpu dam; OR international buses to Argentina and Paraguay opposite the bus terminal. There is even a bus stop right opposite the hotel (20meters) for the route to Iguacu and airport. The staff are very helpful and friendly. The room and facilities and in good condition and clean. The buffet breakfast offers a good range of food, especially the breads, cakes and fruits. Overall, it's a perfect experience. It's good value for the money and I would highly recommend it to any traveller!

10/10 Excellent

Suzy, Highcliffe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel, good breakfast, helpful staff (especially kitchen staff) good location for bus station & getting to the falls

10/10 Excellent

Samuel, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value!
I was very pleasantly surprised. I have been travelling a lot lately and this hotel was over my expectation. It was well located. The staff from the concierge was very efficient with the booking of our activities. The staff at the front desk recommended us good restaurants. The room was clean. The AC and Wifi worked correctly
Cool towel scupture made by our maid!

8/10 Good

Chris, Seattle

Liked: Cleanliness, staff & service, room comfort
Great spot for Iguazu Falls tourists
Super conveniently located, walking distance to buses, major grocery store, shops and restaurants. Rooms cozy but functional and comfortable. Staff notable for being friendly and helpful. I used the on-site guides for my Iguazu trip and everything went great, it was truly lifetime highlight. If I come again, I'll stay here again.

8/10 Good

TC, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done!
The Del Rey is a solid hotel, with a great, English-speaking staff. It is about a R$50 cab ride from the airport. Room: I had a room with a double and a twin (US$32/night). There is a fridge and a little table with two chairs to set up your goods. The AC and TV worked well. The shower was a decent size, but leaked a little (couldn't tell where it was coming from). The room was very clean and the staff kept it clean during my stay. Breakfast/Amenities: The breakfast options are plentiful (juices, breads, meats, coffee, fruits, etc.) and the food quality was sufficient, but not overwhelming. The pool is not huge, but great for a dip, plus there is a bar. The staff will hold your bags before check-in/after check-out and there is a tourism agent right on site. The neighborhood seemed safe and was a short walk from many shops/restaurants and a large supermarket. I would recommend a stay here

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two day in Foz
This hotel is great. We stayed for two nights and our room was very clean, nice bathroom, very good breakfast (lots of choices) and friendly staff. It is a short trip away from the falls (maybe 15 minutes b car). you can also hire some tours from the hotel. I will stay here again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, helpful staff
The hotel is nice, the area is safe, the staff was very helpful.

8/10 Good

David, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very well located, clean large rooms, would definitely recommend. The only downside was a slightly dated bathroom.