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Reviews of Seara Praia Hotel

4 out of 5
Seara Praia Hotel
Av. Beira Mar, 3080, Fortaleza, CE

Reviews

8.0

Very good

Rating 10 - Excellent. 269 out of 688 reviews" "
Rating 8 - Good. 227 out of 688 reviews" "
Rating 6 - Okay. 93 out of 688 reviews" "
Rating 4 - Poor. 61 out of 688 reviews" "
Rating 2 - Terrible. 38 out of 688 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Hotel is nice . Pool unavailable close to beach. There is an issue if you want to bring a friend that is not on initial reservation they won’t allow it any make you pay for separate room even if your room says up to four people and you are staying alone .
Stayed 5 nights in Mar 2024

2/10 Terrible

Santo, Glastonbury

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had booked a one week stay at the Sierra. I had booked my flight and hotel and was going to meet my girlfriend in Fortaleza. Upon arriving at the hotel I was told I wouldn’t be able to check in until 2:00pm a five hour wait, during that time period no one mentioned there was an additional fee for my girlfriend to stay. At two pm check in began, I was then told I had to pay extra money my girlfriend to stay. I brushed it off and said sure, I was then told it was a nightly fee for the whole week!!!! Extortion to say the least.. I checked into the room and it smelled like cigarettes. I checked out the following day and not anyone from the hotel has called me. I would recommend everyone stay away from this place!!
Stayed 7 nights in Mar 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Just what I expected for the money I paid
Stayed 5 nights in Nov 2023

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice and welcoming staff.
Stayed 3 nights in Sep 2023

8/10 Good

Adolf

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed with family and friends and a very pleasant welcoming as expected and the staff was very helpful. The room was clean, but need to provide 2 glasses for like drinking medicine. For the rest it was an enjoyable stay. Thank you Seara Praia team.
Stayed 7 nights in Sep 2023

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely adored my stay! It exceeded my expectations in so many ways, making it one of the best experiences I've had in Fortaleza. Prime Location (★★★★★): This hotel's location is a dream come true for anyone looking to explore Fortaleza. It's conveniently situated near shopping centers, a variety of dining options, and right across from the beach. What truly stood out to me was the feeling of safety I experienced in this area. I felt comfortable and secure throughout my stay. Scenic Views (★★★★★): Even though the pool area was under construction during my visit, the fact that the pool itself was still open was a huge bonus. The view from the pool, overlooking the ocean, was simply breathtaking. It's the perfect spot to relax and soak in the beauty of the surroundings. Speaking of views, the view from my room was equally spectacular. Waking up to the sight of the ocean each morning was a highlight of my trip. I can't wait to return to this hotel in the future. The combination of its prime location, the amazing views, and the overall comfortable and welcoming atmosphere left a lasting impression on me. Lastly, the staff was incredible! I don't speak much Portuguese (as I am still learning), but when I checked in there was someone as the front desk who spoke english and gave me so many helpful tips. It was amazing!! Shout our to Pedro! Thank you!!
Stayed 2 nights in Aug 2023

4/10 Poor

Travis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under renovation definitely not 5 stars, over priced, elevators need attention.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Handerson, Springfield Garden

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has the best location on the city. Excellent breakfast and bed to sleep. Old facilities, old furniture, many times the room had a bad smell on the toilet. Cannot be considered a 5 stars Hotel. The gym also is terrible. The hotel is under renovation.
Stayed 6 nights in Jul 2023

8/10 Good

Cecilia

Liked: Staff & service, property conditions & facilities
As pessoas TODAS que trabalham aqui servem muito bem, são muito simpáticas e confiáveis. Agora vocês tem que mudar muitas pequenas coisas que são até mesquinhas como: oferecer água as pessoas apenas em alguns momentos do dia. Porque vocês determinam o horário que os visitantes vai sentir sede? Não faz sentido. Visitantes. Pelo preço que pagamos pelo QUARTO os hóspedes tem no mínimo o direito de conversar em particular com seus amigos, no quarto. Não falo hospedar uma pessoa extra, mas liberar as pessoas de terem seus próprios convidados. Um dica: essa piscina só para hóspedes, fica completamente inútil porque os hóspedes não usam. Porque não aproveitar que estão em construção e faz um bar para abrir para o público em geral assistir ao por do sol, e com isso o hotel ter um lucro mais elástico? AS PESSOAS DESSE HOTEL SÃO MARAVILHOSAS, mas as vejo muito INGESSADAS das num sistemas desnecessário.
Stayed 4 nights in Jun 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, and nice hotel, friendly staff
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Parking is very inconvenient and can be difficult to get a parking space
Stayed 8 nights in Nov 2022
Response from Sincerely, Seara Praia Hotel Team on 18 Nov 2022
Hello, thank you for contacting us.Please note that the hotel does not have parking. At our side there is a partner with a particular service.

4/10 Poor

Rob

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is rather dated in comparison to the glossy pictures shown online. The jacuzzi is no longer in operation, the gym/steam/solarium are like a building site and need the fire exit stairs for access. The rooftop only has 4 loungers for the entire hotel to use. The hotel is rated as 5* but believe me in 2022 it would be 3* at best. I was disappointed by the hygiene of the hotel - dirty windows and elevators. Maintenance came to fix my aircon and left dirty footprints all over my room. The receptionist tried to charge me on check-in even though I'd paid via Expedia, and at check out I was almost over charged again! Upon checking out I was informed there would be no access at all to the hotel after 12pm, I couldn't use the pool for a few hours or get changed before my flight. $35 per hour is charged for late checkout. Overall the hotel looks amazing online but in real life, I was really underwhelmed by the facilities and the lack of customer service offered.
Stayed 3 nights in Sep 2022
Response from Sincerely, Seara Praia Hotel Team on 11 Oct 2022
We appreciate your review.Initially we would like to thank you for your visit to Seara Praia Hotel. Allow us to offer you our most sincere apologies for the inconvenience experienced during your stay and for not having achieved the level of quality that we aim for in our service.Please be aware that the facts reported do not correspond to the actual standard of services we offer. However, we have already forwarded your observations to the responsible team.Sincerely, Seara Praia Hotel Team.

10/10 Excellent

Michael

Stayed 2 nights in Sep 2022
Response from Atenciosamente, Equipe Seara Praia Hotel. on 11 Oct 2022
Ficamos muito felizes que nossas instalações e serviços tenham atendido às suas expectativas.Atenciosamente, Equipe Seara Praia Hotel.

8/10 Good

ming

Stayed 1 night in Sep 2022
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

2/10 Terrible

Ali

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property does NOT look like the pics, the pool area is very small only has 3 lounge chairs. Elevator would get stuck, the hotel is next to a swim pool arena so the loud sound of the whistle, horn wakes you up early in the morning. Everything inside the hotel is old small , you have a sheet as a blanket, curtain we’re dirty. The restaurant doesn't open till 1pm , also we showed up at 1130am and check in was at 2pm I know early but they didn’t nothing to accommodate us . We couldn’t even used the pool which was fine because it turned out the pool was very small. The pics are not what reflects in the actual property .
Stayed 3 nights in Sep 2022
Response from Sincerely, Seara Hotel Team on 21 Sept 2022
Dear, thank you for your review.The hotel has a strategic location and is the ideal place for people looking for comfort and tranquility.Sorry for the outside noises.Our restaurant is open from 6:30 am to 10 am for breakfast, for lunch from 12 pm to 3 pm and dinner from 7 pm to 11 pm.Our check in starts at 2:00 pm, early entries are subject to availability on the day.Our view of the sea is breathtaking and a differential that we are very proud of, which can be seen from our leisure area and gym.

4/10 Poor

Orland

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't repeat
No on-site parking. No adapters available for non-Brazilian plugs. Extensive remodel noise. Pool is very dated and needs cleaning. Missing towels, low quality linens.
Stayed 1 night in Jun 2022
Response from Sincerely, Seara Hotel Team on 18 Jul 2022
Dear Mr. orland Initially we would like to thank you for your visit to Seara Praia Hotel. Allow us to offer you our most sincere apologies for the inconvenience experienced during your stay. Thank you for sharing your experience at our hotel. Your opinion is essential for us to continue improving our services and service.

10/10 Excellent

CARLOS, CORAL SPRINGS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the overall they are very good, very friendly staff, however the towels need replacement.
Stayed 5 nights in May 2022
Response from Sincerely, Seara Praia Hotel Team on 24 Jun 2022
Your feedback is very important to us, we always focus on improving. We hope to receive you at another time and that your considerations will be reassessed.

4/10 Poor

Kristi

Liked: Room comfort
Disliked: Cleanliness
Not 5-star standards
This hotel is considered a 5-star hotel. I would give it 2.5 at most. Although the location is great and the reception is beautiful, the rooms are only okay. The first room we were given, there was mold all over the shower. We were moved to another room that also had mold in the shower. We were told there was nothing they could do about it after moving us once. The room overall is very plain and you can hear all the noise from the street. Especially the bus that drives around with loud music and people dancing. We did notice there was a lot of mold above the checkin desk. Breathing in black mold is terrible for you. We did enjoy the rooftop pool and the views from up there. That part was amazing. The only other thing that was annoying was the strict mask policy. We had to show proof of vaccination at check-in so relax on the mask rules. We travel to Fortaleza frequently and we will not be staying here again.
Stayed 3 nights in Mar 2022
Response from Sincerely, Seara Praia Hotel Team on 22 Mar 2022
Hi, Kristi thank you for contacting us. Initially we would like to thank you for your visit to Seara Praia Hotel. Allow us to offer you our most sincere apologies for the inconvenience experienced during your stay and for not having achieved the level of quality that we aim for in our service. The feedback we receive from our guests allows us to identify problems and seek necessary actions to ensure that similar situations do not occur again.

8/10 Good

Charles

Stayed 2 nights in Jan 2022
Response from Atenciosamente, Equipe Seara Praia Hotel. on 9 Feb 2022
Ficamos felizes que a sua experiência foi positiva e você será sempre bem-vindo em nosso hotel.

10/10 Excellent

ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

10/10 Excellent

Carlos Alberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like everything
Stayed 4 nights in Sep 2021
Response from Sincerely, Seara Hotel Team on 10 Feb 2022
We are very happy with your review! We are extremely pleased to meet your expectations.

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Fortelza!
Great hotel, everything was satisfactory, the breakfast was good. Clean and location cant be beat!
Stayed 1 night in Sep 2021
Response from Sincerely, Seara Hotel Team on 10 Feb 2022
We are very happy with your review! We are extremely pleased to meet your expectations.

2/10 Terrible

LUDMILA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decadência
Eu já fiquei muitas vezes no Hotel Seara. Era o segundo melhor para mim, atrás do Gran Marquise apenas. Mas dessa vez, foi uma tremenda decepção. Já no check-in, a atendente Alessandra foi bastante descortês. E assim seguiu com todas as solicitações que eu fazia. Eu reservei uma suíte Luxo de frente para o mar. O quarto parecia de 1979. Cheiro ruim, banheiro sujo, cortinas velhas. Nas amenidades, não tinha sequer touca de cabelo e algodão. Quando pedi, não tinha nada no hotel. Pedi um sabonete para banho e até hoje não recebi... para ver o nível. O café da manhã deu uma super caída de qualidade também. Enfim. Não fico mais. Gran Marquise está incomparável agora!
Stayed 1 night in May 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

6/10 Okay

Harlan

Liked: Cleanliness
The restaurant was poor at best and the service was extremely slow
Stayed 1 night in Apr 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, the swimming pool in the rooftop and the view over there is breathtaking.
Stayed 2 nights in Feb 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

2/10 Terrible

Aline, Mckinney, Texas

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Não foi o que eu esperava para hotel 4 estrelas. Aqui uma review bem honesta: 1. Muito barulhento, da pra ouvir a conversa do vizinho de cima e dos lados. 2. A pia do banheiro estava vazando e deixava o banheiro doto molhado. 3. A porta do closet não abria, não dava pra usar o cofre. Machuquei meu dedo tentando abrir. 4. O telefone do quarto não funcionava. Toda vez que eu precisava de algo, tinha que vir até a recepção. 5. O frigobar não estava completo quando chegamos e tentaram nos cobrar por consumação na saída. 6. E por último, o preço da diária que eu peguei pelo Expedia foi diferente do que me cobraram na recepção. Pontos bons: a comida do café da manhã é ótima e a localização eh muito boa!
Stayed 3 nights in Jan 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Unfortunately, my expectations were not met. Upon arriving at the hotel there were 2 couriers or porters at the door, no one helped us to take our bags and place them in the hotel lobby. At the first moment when entering the apartment, it was soon realized that the floor had not been cleaned, it was necessary to request the cleaning service. The next day, the restaurant closed the lunch and dinner service, and the breakfast was horrible, even missing coffee, milk, crockery and cutlery. The room was cleaned only twice in the 6 days of accommodation, always lacking soap, shampoo, face towel and even toilet paper. Everything was asked at reception and nothing was answered. The laundry service must be requested, otherwise it will not be possible to obtain clean towels. The location of the hotel is very good, but on the other hand, I do not recommend booking.
Stayed 6 nights in Jan 2021
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

10/10 Excellent

patricia, Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O nosso tempo no hotel foi ótimo. Todos muito educados e prontos para ajudar. Apenas um rapaz que trabalha na área da piscina não foi muito educado e me tratou com um pouco de desprezo e desinteresse em ajudar. Mas fora isso eu gostei do hotel.
Stayed 5 nights in Dec 2020
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

10/10 Excellent

Quezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, mas tive problemas para dormir (barulho do ar condicionado), café excelente. Funcionários extremamente educados Recomendo
Stayed 3 nights in Nov 2020
Response from Atenciosamente, Equipe Seara Praia Hotel. on 28 Dec 2022
Agradecemos por sua estada conosco e por sua avaliação.

8/10 Good

Bruno, Rio de Janeiro

Travelled with family
Liked: Cleanliness, staff & service
Staff atencioso e solícito. Os apartamentos precisam de melhor manutenção, como com ar condicionado e com ducha higiênica do banheiro.
Stayed 4 nights in Oct 2020

10/10 Excellent

Christiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.
Stayed 5 nights in Aug 2020

2/10 Terrible

Nelson

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water in shower,had multi rooms all cold wa
No hot water in shower.
Stayed 6 nights in Aug 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Location was good. Room was big. Bed was comfortable.
Stayed 1 night in Feb 2020
Response from Hotéis Seara. on 3 Mar 2020
Prezado (a), Estamos muito felizes com sua avaliação! Ficamos extremamente satisfeitos em atender suas expectativas. Esperamos ter a oportunidade de recebê-lo (a) em uma próxima oportunidade. Atenciosamente, Hotéis Seara.

10/10 Excellent

Wanusa, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality. Front desk staff very friendly and helpful. Nice view and amazing breakfast! Location is great
Stayed 1 night in Jan 2020
Response from Hotéis Seara. on 3 Mar 2020
Prezada Sra. Wanusa, Em nome de toda a equipe, agradecemos sua avaliação. Que bom que gostou do aconchego e conforto das nossas acomodações, assim como da vista para o mar, um diferencial do qual nos orgulhamos bastante. Mais uma vez agradecemos e esperamos poder atendê-los em uma próxima oportunidade! Atenciosamente, Hotéis Seara.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Perfectly fine hotel
Perfectly nice hotel, though it is a bit of a stretch to think of it as five stars. The positives include a very good restaurant and a nice rooftop pool and Jacuzzi (though perhaps too small). The room was rather dull and poorly lit, with a few non-working fixtures, but a nice bathroom.
Stayed 3 nights in Oct 2019

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
Hotel rooms are somewhat outdated. Staff is kind and courteous. Recommended for leasure, not sure if it's the best option for business travel.
Stayed 3 nights in Oct 2019

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good quality for it’s cost, however, a bit overrated
Stayed 1 night in Aug 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with beautiful ocean view-⭐️⭐️⭐️⭐️⭐️
Amazing experience!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Good location, once the city gets serious about Not polluting the ocean with raw sewage into the ocean and cleans it up the beach ion will be accessible and Fortaleza can make more money
Stayed 5 nights in Mar 2019

10/10 Excellent

PatRick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ocean front view. I liked the staff willingness to help.
Stayed 4 nights in Mar 2019

10/10 Excellent

Bruna, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront paradise
Amazing service, great location.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Service was outstanding, however the overall status of the facilities, although very clean, seemed old. Would probably stay again
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

GUTENBERG

Very nice
Stayed 1 night in Nov 2018