Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio

Posted 03-Jul-2015
Pros: Everything was kept clean and as you walk into the hotel it smelled very nice.
Cons: Nothing my room was kept up and smelling clean there was nothing negative about the service.
Location: I was able to find everything nearby to keep my kids entertain. For example, I took them to the waterpark called NRH20 Family Waterpark
Everything was great. The staff was very nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-May-2015
The stay was good staff helpful and hotel was clean.
Comment from Hotel Management
01-Jun-2015 by MOHAMMAD, Hotel Management
It was a great pleasure to know that our property was able to provide you an excellent stay that exceeded your expectations. We are very glad that you have enjoyed our hotel and felt comfortable with out staff and housekeepers. Our customer’s satisfaction matters to us most and it is delightful to know that you had an exceptional experience. Thank you very much for your business and we are looking forward to your next stay.
4 out of 5
Recommended
for Families
by Stephanie from Amarillo

Alright after kinks worked out...

Posted 23-Mar-2015 on Hotels
We truly did enjoy our stay, although it was a rough start. We reserved through Kayak, and when we arrived the hotel hadn't received our confirmation. It had been made 4-days prior. Then our first room assignment was a room that had been occupied. Other than that, when we got our final room assignment the room was clean and our service was wonderful. Going back.
Comment from Hotel Management
01-Jun-2015 by MOHAMMAD, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.I am plaesed that our hotel staff did take care of you very well Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Couples
by Michael

Posted 06-Mar-2015 on Hotels
Comment from Hotel Management
18-Jun-2015 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
4 out of 5
Recommended
for Couples
by Michael

Posted 04-Mar-2015 on Hotels
Comment from Hotel Management
18-Jun-2015 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA
5 out of 5
Recommended
for Everyone
by A verified traveller

I felt very comfortable. I was able to finished

Posted 18-Feb-2015
Pros: Queitness
Cons: Every thing seems to be okay.
Location: Everything is okay for me
I felt comfortable with the staff and house keepers
Comment from Hotel Management
01-Jun-2015 by MOHAMMAD (GM), Hotel Management
I do really appreciate you for taking the time to leave asuch positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
4 out of 5
Recommended
for Families
by robert from Sequim, WA

Nice stay

Posted 14-Feb-2015 on Hotels
Overall our stay was great. The location is good, right off a freeway and all around the motel are places you can walk to eat. The staff were friendly and helpful. Great breakfast. Room was clean except for the walls had quite a few scuff marks and there were minor problems with the plumbing which did not interfere with our comfort.I'm sure they would have fixed it if we had mentioned it (which we did when we left), the decor and cleanliness of the room were great, the halls, lobby etc. were very nicely done and made you feel good to be there. We would definitely stay again and recommended it to relatives.
Comment from Hotel Management
25-Apr-2015 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, MOHAMMAD ASIF MUJTABA GM
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 04-Feb-2015 on Hotels
Comment from Hotel Management
25-Apr-2015 by MOHAMMAD, Hotel Management
I am glad that you found our accommodations to be comfortable and our service to be welcoming. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again! Thank you Mohammad Asif Mujtaba GM
4 out of 5
Recommended
for Families
by Kathy

Posted 03-Feb-2015 on Hotels
Comment from Hotel Management
25-Apr-2015 by MOHAMMAD, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, MOHAMMAD ASIF MUJTABA GM
3 out of 5
Recommended
for Families
by A verified traveller

weekend visit

Posted 27-Jan-2015 on Hotels
Poor service. room turn over didn't happen until late afternoon. Keys didnt open front door. No one at front desk when you needed help. The rooms were very nice and area was nice easy access to gas station and restaurants
Comment from Hotel Management
25-Apr-2015 by MOHAMMAD, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MOHAMMAD ASIF MUJTABA GM