Having booked this hotel sight unseen, I was a bit skeptical, but as soon as we checked in, all doubts vanished. We live about 3+ hours from Tacoma and had tickets to see Fleetwood Mac at the Tacoma Dome, so we wanted to arrive a day early so we could take in the Tacoma Glass Museum, too. We spent two nights here, and were so pleased with our choice. The staff at the desk were lovely and welcoming, and provided us with a secure garage spot for our car. We were assigned a room on the 8th floor, overlooking the University of WA Tacoma campus, showing us the path to the downtown area (Pacific Ave) and the docks where the Glass Museum is located, and where we could catch the FREE city light rail to the Dome. A number of wonderful restaurants and shops, plus the WA History Museum and the beautiful Union Station building are conveniently located close to the Glass Museum and the Chihuly Glass Bridge. Our HUGE room was very fresh & clean. King size bed, small refrigerator, coffee maker with complimentary coffee and tea, huge flat screen TV, comfortable chairs, nice desk, plenty of lighting. Very large bathroom with safety bars next to the toilet and in the tub, which also sported a pull-down seat. Complimentary bath toiletries, hair dryer, plenty of extra towels. Closet contains an iron and ironing board. Elevators to the lobby and garage are clean and modern. Extensive buffet breakfast included in our room charge.
Judy from Whidbey Island, WA
No description for the hotel available, The Holiday Inn Express and Suites Tacoma Downtown is now accepting reservations for …More
Toni made everything warm and wonderful from greeting us with tea upon our late arrival to serving up terrific but healthy breakfasts. She provided us with great local touring tips such as the stunning 5 mile drive. But what made this stay stand apart is the splendid architecture and decor--don't miss it!
Staff took good care of me. front desk people were very friendly . last year the bartender tried to give me a plastic cup of beer . I refused the plastic . Her helper gave me a glass which kept me in the bar but the helper was reprimanded. I was told the bartender throws the plastic away but the glasses have to be washed. This past May same trouble with same bartender . I reported her this time to the night desk person. By this time 6 or 8 people tired of her and we all went to Cheers and received good service. Other than the bartender the hotel is where I continue to stay.
My experience this time was probably THE BEST.. I arrived later than I normally do which for me is super late. They have taken time to read all my reviews and made sure to respond to my tiny complaints.. WOW!!! Kristin at the front desk had me checked in within maybe 2 minutes and put me in a quiet room.. How does that get any better. Room was great as always. All smiles from front desk. Love Kristin
Whether youre here for a concert at the Tacoma Dome or for a tournament at Chambers Bay Golf Course, our Lakewood, WA hotel …More
we have stayed a few times not a high end hotel but it works, staff very friendly and accomidating, about 20 minutes to downtown seatle if traffic isn't to bad 5 minutes from great waterpark with amusement rides
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.