Ratings based on 866 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Ft. Lauderdale, Fla.

Nice hotel, too many children.

Posted 29-Apr-2015
Pros: The beach and staff were outstanding.
Cons: Additional staff needed for bellman position.
Location: A little too far for walking and shopping.
Nice hotel, great location. On arrival, valet and bellmen doing double duty so plan on waiting for either. Desk staff are great and using Expedia is a surprising upgrade. Hotel has three pools, but the quiet pool is closed for a wedding (staff said they paid large for that) and every child is in the main pool. Beach was quite nice and again staff was wonderful once you got past the valet/bellman who could not keep up with the sold out hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom minnesota

great place to stay,very family friendly,

Posted 25-Apr-2015
Pros: everything was right there,you didn't have to go anywhere if you didn't want to.Nice friendly staff!
Cons: the communication between the check in staff and the parking attendants as to where to park
we had a great time,they have nice breakfast buffet and an additional resturant by the pools.The only minor issue was we were told we had valet parking when we checked in ,but the parking attendant said we had to move our car to adifferent area
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Apr-2015
Loved being on the beach. No problem getting a chaise with an umbrella at the beach and the pool. Breakfast was wonderful every morning. The staff was SUPERB!!
4 out of 5
Recommended
for Families
by A verified travellerfrom Cincinnat, Oh

Great location on the beach

Posted 19-Apr-2015
Pros: Everyone was friendly. The noise level was great. You did not hear anything from the rooms next to you or hallways. Water pressure was great.
Cons: Need more onsite restaurants.
Location: The pier and town square are walkable or their is a trolley you can ride. Many shops and restaurants there. Live music on weekends.
Was just me and my husband . First time to that area and loved it. We spent each day on the beach where they had plenty of chairs and umbrellas to use. Sand was cool to your feet and clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ohio

Very nice hotel on the beach

Posted 29-Mar-2015
Great views from our room of beach and ocean. Nice pool and close to lots of restaurants! Nice to have complimentary beach chairs and umbrellas too.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom L

lots of hidden costs.

Posted 29-Mar-2015
We stayed in the Sanibel view room away from main lobby. Nice view and location. You are tagged with a chipped bracelet as well as everyone in your room. This is how they identify you. If you lose your shark tag you pay 20. You only get two breakfasts so your kids will be charged from their tag and it's expensive. Drinks are expensive also and tiny 10 ounce plastic cups. They don't let you bring your own drink to the pool area. Your free drink isn't quite free either. The resort fee was included but they billed me again. Good thing I noticed and they removed it. Pool had too much clorine and kids had chest pain and bloodshot eyes afterward. Staff just shrugged it off hmmm?
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Burlington, MA

Very nice hotel on quiet end of Ft Myers Beach

Posted 22-Mar-2015
Pros: Located on the quiet end of Fort Myers Beach; within a short walk to downtown and restaurants. Outstanding beach. Great hotel restaurant and bar.
Cons: Rooms were overall nice, but bathrooms could use update, e.g. walk-in tiled showers. Staff was overall great, but the Concierge services were lacking.
Location: Short walk to downtown restaurants and shops. Cheap and reliable transportation from Lee Trolleys up-and-down the beach. Lots of water sports.
Very nice hotel. Nice rooms with beautiful ocean views and outstanding beach; two nice pools to choose from, too. Hotel amenities were very good and the staff was overall very pleasant, friendly and accommodating. The hotel pool bar and restaurant were very good and reasonably priced. Great breakfast buffet at Jack's. The beach is spacious, clean, quiet and comfortable; lots of water sports available. The downtown area is within a short walk and there are lots of very good restaurants and bars to choose from. Also, not too far from other area attractions, such as Sannibel and Captiva to the north and Naples to the south. Spring training baseball close by, to (Red Sox and Twins within a short drive.)
4 out of 5
Recommended
for Everyone
by A verified traveller

Great

Posted 17-Mar-2015
Very family oriented, big rooms, Great breakfast buffet. Will go back.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom michigan

Better three to eight years ago

Posted 16-Mar-2015
We've been patrons of the pink she'll for eight years. In that time we have seen a definite decline in quality. The attention to detail is just not there and we were dismYed to see many of the old staff gone! We had several problems withe housekeeping over the week and were only comp'd a quarter of the cost of one night. It's become very corporate and sterile. We used to feel special there. Now it just feels like a holiday inn. On the other hand, John the omelette man continues to be stellar!!
5 out of 5
Recommended
for Everyone
by A verified traveller

An incredible location and a great place to stay

Posted 08-Mar-2015
Pros: Pretty much everything
Cons: Rooms could be cleaner
Location: Lots of good restaurants in the area. The Sunset Dolphin Cruise, which leaves from the dock across the street was great.
The location of the Pink Shell Resort could not be any better. Every single staff member with who we dealt was incredibly friendly and courteous. We had an issue the first day, as the electricity was shut off in our two-bedroom, White Sands Villa. We reported it to the front desk, and the manager immediately came to the desk to speak with us, assured us the problem would be solved quickly, and issued us a credit. The views from the room were incredible, the beach was beautiful, and the pool was excellent. The breakfast buffet was great and Bongo's had excellent choices. Loved our time there. We will be back.