Exterior

Reviews of Best Western Plus Deerfield Beach Hotel & Suites

2.5 out of 5
Best Western Plus Deerfield Beach Hotel & Suites
1050 E Newport Center Dr, Deerfield Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1013 reviews" "
Rating 8 - Good. 279 out of 1013 reviews" "
Rating 6 - Okay. 134 out of 1013 reviews" "
Rating 4 - Poor. 100 out of 1013 reviews" "
Rating 2 - Terrible. 116 out of 1013 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Amenities, property conditions & facilities
It was easy to get to the hotel and I liked the convenience of parking. The room was clean and spacious. No complaints on my end.
Stayed 1 night in Mar 2024
Response from DL on 26 Mar 2024
Hi Maria, We’re delighted to hear that you enjoyed your stay at our property. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 Okay

Lisa

Liked: Staff & service
Needs upkeep
Stayed 1 night in Mar 2024
Response from DL on 26 Mar 2024
Hi Lisa, Thank you for your feedback. We’re sorry to hear that you felt our property needs upkeep. We strive to maintain our facilities to the highest standards, and your feedback is crucial for us to make improvements. Hope to have the opportunity to better serve you in the future.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service
For the price, its solid. my room was clean, AC worked, bedding was actually quite comfortable, which was surprising. Breakfast was ok, not the best, but not the worst Ive had. I only stayed for a single day for an exam, Id say it was sufficient and would stay again. Staff was accommodating.
Stayed 1 night in Mar 2024
Response from DL on 26 Mar 2024
Hi David, Thank you for your review! We’re glad to hear that you found our accommodations to be solid for the price, and that you had a comfortable stay. It’s great to know that our staff was able to meet your needs. We appreciate your feedback about the breakfast and will strive to improve it. We look forward to welcoming you back in the future. Thanks again for choosing to stay with us!

8/10 Good

Tabra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DL on 26 Mar 2024
Hi Tabra, Thank you for the 4 star review. We hope to see you in your future travels.

4/10 Poor

martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirry
Stayed 2 nights in Mar 2024
Response from DL on 18 Mar 2024
Hi Martin, Thank you for your feedback. We’re sorry to hear that you found the cleanliness of our establishment unsatisfactory. Cleanliness is a top priority for us, and we regret that we did not meet your expectations in this instance. We will address your concerns with our housekeeping team to ensure that they are rectified. We hope you will give us another opportunity to serve you better in the future.

8/10 Good

Micheal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pool clised very noisy from people walking on walk way. Deadbolt did not work. Very clean and staff very friendly
Stayed 2 nights in Jan 2024
Response from DL on 18 Mar 2024
Thank you for your review. We’re sorry to hear about the issues you experienced during your stay, We appreciate your feedback and will address these concerns to improve our service.We’re glad to hear that you found our facility clean and our staff friendly. We strive to provide a welcoming and comfortable environment for all our guests. We value your feedback and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. There is a shopping area with stores and restaurants 15 min walking distance from the hotel. Great breakfast staff and good breakfast provided
Stayed 1 night in Mar 2024
Response from DL on 15 Mar 2024
Hi Steve, Thank you for your positive review! We’re delighted to hear that you enjoyed your stay at our property. It’s great to know that the proximity to the shopping area and restaurants added convenience to your stay. We’re also thrilled that our breakfast and the service provided by our breakfast staff met your expectations. We strive to offer a comfortable and enjoyable experience for all our guests. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

DAMEIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleasant experience. The staff cleaned my room thoroughly. I wish I had stayed longer
Stayed 2 nights in Mar 2024
Response from DL on 12 Mar 2024
Hi Dameian, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Laporsha, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024
Response from DL on 12 Mar 2024
Hi Laporsha, We’re thrilled to hear that you loved your stay with us! Your satisfaction is our top priority, and knowing that we were able to meet your expectations is the best reward. We look forward to welcoming you back in the future for another enjoyable stay.

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from DL on 12 Mar 2024
Hi Vanessa, Thank you for the 3 star review. We hope to see you again soon.

6/10 Okay

Aileen

Travelled with family, Travelled with group
Liked: Staff & service
Easy access off of 95. Room was outdated but not uncomfortable. Great shower with very hot water but the tub had a drip. Requested a blanket or comforter for the foldout couch but never received it. Staff were nice but didn’t do what they said. Breakfast was outstanding.
Stayed 1 night in Mar 2024
Response from DL on 12 Mar 2024
Hi Aileen, Thank you for sharing your feedback. We’re glad to hear that you found our location convenient and enjoyed our breakfast offerings. We apologize for the issues you experienced during your stay. We understand that the room’s decor did not meet your expectations, and we’re sorry to hear about the dripping tub and the lack of a blanket for the foldout couch despite your request. We strive to provide excellent service, and it’s disappointing to hear that we fell short in this instance. Your feedback is invaluable to us as we work to improve our guest experience. We will address these issues promptly and hope to have the opportunity to better serve you in the future.

6/10 Okay

Brandon

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from DL on 12 Mar 2024
Hi Brandon, Thank you for the 3 star review. We hope to see you again soon.

10/10 Excellent

Ro Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, my room was clean everyday, i wil be back 10 /10
Stayed 3 nights in Mar 2024
Response from DL on 8 Mar 2024
Thank you for the wonderful review Ro Ann. We hope to see you in your future travels.

10/10 Excellent

thomas

Business traveller
Can you please send me email me a copy of my bill. The hotel would not printed out for me.
Stayed 1 night in Mar 2024
Response from DL on 4 Mar 2024
Hi Thomas,Thank you for the 5 star review. We hope to see you in future travels. Please call expedia for a copy of your folio. Thank you

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from DL on 4 Mar 2024
Hi Dorothy, Thank you for the 5 star review. We hope to see you in future travels.

8/10 Good

TaNisha

Stayed 1 night in Feb 2024
Response from DL on 21 Mar 2024
Hi TaNisha, Thank you for the 4 star review. We hope to see you in your future travels.

4/10 Poor

Gary

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from DL on 27 Feb 2024
Hi Gary, Thank you for staying and sharing your feedback. Please accept my sincere apologies for any inconvenience caused during your stay. We hope you give us another chance to serve you better.

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime was very good
Stayed 4 nights in Feb 2024
Response from DL on 19 Feb 2024
Hi Clyde, Thank you for the 5star review. We hope to see you in your future travels.

10/10 Excellent

Karla, Boise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were awes. The hotel itself needs a little work.
Stayed 1 night in Feb 2024
Response from DL on 9 Feb 2024
Hi Karla, Thank you for staying and sharing your feedback . We are glad you liked our staff hospitality. We hope to see you in your future travels .

10/10 Excellent

Khaled

Stayed 1 night in Feb 2024
Response from DL on 21 Mar 2024
Hi Khaled, Thank you for the 5 star review. We hope to see you in your future travels.

10/10 Excellent

Joseph Chennamkara, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024
Response from DL on 6 Feb 2024
Hi Joseph, Thank you for the 5 star review. We are glad you enjoyed your stay with us. We hope to see you in your future travels.

10/10 Excellent

richard

Stayed 1 night in Feb 2024
Response from DL on 21 Mar 2024
Hi Richard, Thank you for the 5 star review. We hope to see you in your future travels.

8/10 Good

Vern

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NEEDS ALOT OF MANTANCE
Stayed 2 nights in Jan 2024
Response from DL on 2 Feb 2024
Hi Vern , Thank you for sharing your valuable feedback. We are working hard to exceed our guest expectations. We hope to see you in your future travels.

8/10 Good

Antoinette, Syracuse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture was a little outdated, but the room was nice and clean. The room was cleaned and restocked everyday. Would definitely stay again.
Stayed 3 nights in Jan 2024
Response from DL on 31 Jan 2024
Hi Antoinette, Thank you for staying at Best Western Plus Deerfield and sharing your feedback. We are glad you enjoyed your stay with us. We hope to see you in your future travels.

2/10 Terrible

Jaclyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unhelpful, room was dirty and in need of repair - air conditioning couldn't keep up with the room, toilet barely flushed, shower faucet wouldn't stop dripping, baseboards falling off the walls.
Stayed 2 nights in Jan 2024
Response from DL on 29 Jan 2024
Hi Jaclyn, Thank you for your feedback. We’re sorry to hear about the issues you experienced during your stay. It’s disappointing to know that our staff did not meet your expectations, and we apologize for the inconvenience caused by the condition of your room. Your feedback is invaluable to us as it helps us identify areas where we can improve. We will address these issues promptly to ensure they do not recur in the future. Thank you again for bringing these matters to our attention.

10/10 Excellent

Allen

Stayed 3 nights in Jan 2024
Response from DL on 21 Mar 2024
Hi Allen, Thank you for the 5 star review. We hope to see you in your future travels.

8/10 Good

Juan, Cartago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast options. Rooms with Big space
Stayed 6 nights in Jan 2024
Response from DL on 16 Jan 2024
Hi Juan, Thank you for the 4 star review. We hope to see you again soon.

8/10 Good

Kalman

Stayed 7 nights in Jan 2024
Response from DL on 16 Jan 2024
Hi Kalman, Thank you for the 4 star review. We hope to see you again soon

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
would stay anytime
Stayed 4 nights in Dec 2023
Response from DL on 16 Jan 2024
Hi Steven, Thank you for the 5 star review. We hope to see you in future travels.

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so run down it is not a good reprensatation of the brand
Stayed 1 night in Dec 2023
Response from DL on 16 Jan 2024
Hi Juan, Thank you for staying at BW Plus Deerfield Beach and sharing your valuable feedback. My sincere apologies for any inconvenience caused. We hope you give us another chance to serve you better.

8/10 Good

Li Neng

Stayed 1 night in Dec 2023
Response from DL on 24 Jan 2024
Hi Li, Thank you for the 4 star review. We hope to see you in future travels.

10/10 Excellent

Christopher M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from DL on 8 Feb 2024
Hi Christopher M, Thank you for staying and sharing your valuable feedback which is greatly appreciated. We hope to see you in your future travels.

10/10 Excellent

Odette

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from DL on 25 Dec 2023
Hi Odette, Thank you for the 5 star rating. We hope to see you in your future travels . Happy Holidays ...

10/10 Excellent

Murali

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from DL on 14 Dec 2023
Hi Murali, Thank you for staying at Best Western Plus Deerfield Beach and sharing your feedback. We are glad you enjoyed your stay with us. We hope to see you in your future travels.

2/10 Terrible

Joseane, framingham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from DL on 13 Dec 2023
Hi Joseane, Thank you for staying and sharing your feedback. Please accept my sincere apologies for any inconvenience caused during your stay. We hope you give us another chance to serve you better.

8/10 Good

LISA-MARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 5 nights in Nov 2023
Response from DL on 13 Dec 2023
Hi , Thank you for the 4 star review. We hope to see you in your future travels.

10/10 Excellent

Everaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2023
Response from DL on 5 Dec 2023
Hi Averaldo, Thank you for the 5 star rating . We hope to see you in your upcoming travels.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love my stay
Stayed 1 night in Nov 2023
Response from DL on 5 Dec 2023
Hi Jordan, Thank you for the 5 star rating . We hope to see you in your upcoming travels.

10/10 Excellent

william l.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from DL on 5 Dec 2023
Hi William, Thank you for the 5 star rating . We hope to see you in your upcoming travels.

10/10 Excellent

Margaret M.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from DL on 5 Dec 2023
Hi Margaret, Thank you for the 5 star rating . We hope to see you in your upcoming travels.

10/10 Excellent

Eric

Stayed 1 night in Nov 2023
Response from DL on 20 Nov 2023
Hi Eric, Thank you for the 5star review. We are glad you enjoyed your stay with us. We hope to see you in future travels.

2/10 Terrible

Manuela

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from DL on 10 Nov 2023
Hi Manuela, Thank you for staying at BW Plus Deerfield Beach and sharing your valuable feedback. My sincere apologies for any inconvenience caused. We hope you give us another chance to serve you better.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from DL on 10 Nov 2023
Hi Todd, Thank you for the 5 star review. We hope to see you in future travels.

8/10 Good

Wendell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to close to restaurants, Request a front room as rooms backing the Interstate can be noisey
Stayed 1 night in Oct 2023
Response from DL on 8 Nov 2023
Hi Wendell, Thank you for the 4 star review. We hope to see you in future travels.

10/10 Excellent

PAUL B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together
Stayed 2 nights in Nov 2023
Response from DL on 6 Nov 2023
Hi Paul, Thank you for the wonderful review. We hope to see you in your future travels.

10/10 Excellent

Edgard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2023
Response from DL on 2 Nov 2023
Hi Edgard, Thank you for your stay and for posting your feedback which is greatly appreciated. We hope to see you in your future travels.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2023
Response from DL on 2 Nov 2023
Hi Julian, Thank you for your stay and for posting your feedback which is greatly appreciated. We hope to see you in your future travels.

10/10 Excellent

Janine, Brookhaven Ga

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and excellent continental breakfast. I’ll definitely be back.
Stayed 1 night in Oct 2023
Response from Dl on 28 Oct 2023
Hi Janine, Thank you for the 5star review. We hope to see you in future travels.

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from DL on 28 Oct 2023
Hi Alex , Thank you for the 5star review. We hope to see in future travels.

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from DL on 2 Nov 2023
Hi Teresa, Thank you for your stay and for posting your feedback which is greatly appreciated. We hope to see you in your future travels.