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Monaco Hotel Guide. Hotels in Fontvieille, Monaco, Monaco

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Columbus Monte-Carlo - Monaco Hotels
Rating: 3.0 Stars
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Columbus Monte-Carlo

23 Avenue Des Papalins, Monaco - Map
 
 
"no air con"
we checked in and went to the room but it was very hot so I tried to put on air con but it didn't work so I asked in reception and they said make sure door and window is shut but it still didn't work. next morn I went back and reported it not working but had to go back in the evening and ask again. then 2 separate men came and could not fix it so I was told to just leave the windows open and they put it in the log and would get an engineer to look at it next day. We woke the next morning covered in bites so I wasn't happy but said well at least it will be fixed today and we went out for the day. At 7pm we arrived back to room and it still wasn't fixed so I went to reception again and this time I was mad and she said she new nothing of it and would ring to get someone up to room. in 10mins the phone rang in the room to say no one there to look at it so I asked for the manager and he wasn't there either so she offered another room but we had dinner booked and needed to go so hadn't time to start and pack everything up and we had only one more night so I declined but asked to for her to tell the manager to contact me next morning. Next morning I heard nothing from anyone so we spent our day by the pool and got packed up and left the next morning early and it was never mentioned again. Also I paid extra when booking the hotel for sea view and they put us on the 2nd floor and when I went to the window I could see the sea in the corner over the trees it was very poo!!r. Shame !!!!
Traveller from Northern Ireland

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