Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from Kansas

Nice "waterfront" condo on gulf side

Posted 22-Jul-2014
Pros: The resort had a beautiful pool - and we enjoyed wonderful snorkeling right along the rock line of the gulf in front of the hotel!
Cons: Housekeeping needs to be more conscientious - and there needs to be someone checking before we check in to ensure the kitchen, etc. is properly equipd
Location: right next door to the turtle rescue hospital which was really enjoyed. Great snorkeling right there at the hotel - lobsters, fish, sharks.
I thought I was booking a beach front house - but it ended up being a lagoon front house. The pics were a little misleading in that I thought the house would be steps from the water's edge. Not the case - however it was still a great condo and all the amenities were very close. My only real issue would be with housekeeping - that our unit had not been checked to make sure we had appropriate cooking utensils and silverware, towels, etc. I had to call to get a skillet brought to our room the first nite we were there. Once we got ready to set the table, we discovered we only had 3 forks, and a couple spoons. Additionally, the bathroom on the main floor did not have a hand towel or any soap of any kind in it -so I called again and asked that they be brought over in the morning, as we did not want to wait for them to come that night - it was already late. The next morning they brought some forks, knives (which we didn't need) and some tablespoons - but no regular spoons. they also brought a wash cloth and a bar of soap (instead of hand towel). Weird. Also there were 5 of us staying in the condo - and I felt like we should have had more than 1 bath towel a piece. In addition, there were not enough wash cloths for everyone , or hand towels. When they came to take our towels to be washed, they did not take/replace the kitchen towel, which was soiled from cleaning the night before, and did not replace beach towels. No broom either - and sand everywhere with no way to clean up.
5 out of 5
Recommended
for Everyone
by A verified traveller from Mumbai, INDIA

excellent family hotel, beautiful beach front

Posted 17-Jul-2014
Cons: internet service was very poor. I complained to the front desk but they couldn't fix it.
Location: located on Marathon Keys, quiet place. Better then going to Key West we feel
Very nice holiday hotel, nice private beach and pool. Room was superb. A family of 4 or 5 can stay very comfortably with small living room and kitchenette. Beautifully painted, nice furniture. We really liked the place.
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Elegant family hotel

Posted 08-Jul-2014
Arrived late but in time to use the pool Restaurant obliged us by serving us a late dinner even though we came after hours Our bungalow was spacious and nicely decorated
4 out of 5
Recommended
for Everyone
by A verified traveller

Very Beautiful Family Hotel

Posted 07-Jul-2014
Pros: Scenery!!
Cons: Bathrooms outside. Also maybe some group activities.
Location: Nothing to walk too, but nice state parks to drive too..
This hotel is pricey but very beautiful and clean. Staff was great and quick to do anything for you. Its a great place for families, because everything from Pool to Tiki bar closes at 9pm. So not a lot of party animals, not even on the 4th of July..My only complaint was they need more bathrooms, by the pool area and they need to put bathrooms by the beach...
5 out of 5
Recommended
for Everyone
by A verified traveller from Royal Palm Beach

Great location - beachfront to the Gulf!

Posted 07-Jul-2014
Pros: Location and amenities are great!
Cons: Room had some cracked tiles but everything was impeccably clean!
Location: All sorts of boating and water activities either on property or within walking distance. Fishing, kayaking, paddle boarding, sailing, power boats....
This was a last minute getaway for a Florida couple. We wanted to get away and disconnect, and this was the perfect place. Marathon is a quick drive from the upper and lower keys so it's the perfect location to enjoy any spot. We really enjoyed a hike on Big Pine Key in the Key Deer refuge. The hotel had great staff, the food and drinks were excellent and you had access to all sorts of water activities (extra charge - but very reasonable).
5 out of 5
Recommended
for Everyone
by A verified traveller from margate ,fl

great place to stay with family

Posted 07-Jul-2014
Pros: the accomodations were excellent , great view , great pool area would not consider any other place to stay in the Keys
Cons: later TIKI bar hours
family was very pleased with this slice of paradise
5 out of 5
Recommended
for Families
by A verified traveller from Scotland

Resort hotel on the beach

Posted 03-Jul-2014
Pros: On the beach, accommodation of 2 bedroomed villa was ideal for a family of 4
Location: The location was ideally suited being an hour from Key West, and about an hour from Key Largo
All staff were very friendly, and the villa was very clean. The staff at the Tiki Bar and the restaurant were very pleasant
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2014
We had a great vacation! The employees were informative. The restaurant was good but could have had a more extensive menu. We look forward to a future stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from B.

Great setting and nice place to stay

Posted 21-Jun-2014
The resort was nice. The one major issue we did have was a stopped up toilet in the master bath. We called maintenance 2 times and it still was not working properly. Luckily there were 2 other bathrooms in our cottage. The grounds were very nicely maintained and there was plenty to do. We came with 3 teenagers, and they never got bored. The cottage we stayed in was comfortable and clean. The kitchen was minimiay stocked. BUT when we asked for things that we needed, they came right away. I loved the porch and balcony off of the master. Overall I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from longont colorado

Most peaceful place ever.

Posted 21-Jun-2014
Best beach ever, great fishing.The room was bigger than expected and the views of the pool and beach from our two porches was the best ever☺️