Ratings based on 1,411 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Our Family Vacation

Posted 26-Jul-2015
Pros: The location was great and you could walk where the action is. There is no need for a car.
Cons: The elevators need a fan or air condition.
Location: The main street is Duval is its walking distance and Cvs is and all great things to do in that area.
well, the hotel staff is excellent and the sand beach is beautiful. The water has some sea weed but that's expected at the bay in Key West. I say they should update there elevators there no air condition or fans. There no air to breathe EXPECIALLY IF YOUR GOING UP TO THE 4TH FLOOR IT WAS SO HOT IN THERE.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Very nice hotel with a private beach

Posted 25-Jul-2015
The hotel is very nice. It has a private beach which was nice. All of the staff at the hotel were friendly and accommodating. As expected most of the items at the hotel are very over priced. $4.00 for a 20 Oz bottle of soda. We walked to a store down the street for most of our purchases. The rooms do have mini refrigerators which was nice. The hotel restaurant food was above average. We very much enjoyed our stay, and would definitely go back
2 out of 5
by A verified traveller from Costa Rica

Like a two stars hotel.

Posted 21-Jul-2015
This hotel needs urgent renovation, It's not an Waldorf Asturias, even a Hilton category. Just 2 elevators and one didn't work. The hall ways are in poor conditions, highly over price. The beach is dirty. I don't recomend this motel!
5 out of 5
Recommended
for Everyone
by A verified traveller from Tampa,FL

Very nice hotel with private beach

Posted 20-Jul-2015
Pros: Location on the private beach
We had stayed in an Ocean view studio, the view was amazing. Private beach, swimming pool everything was well maintained, room service was excellent too. Don't miss the breakfast buffet,its delicious!!! One of my best vacations!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Jul-2015
It was a nice hotel with a friendly staff. I would recommend staying here
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2015
Very nice relaxing weekend. Jet ski tour was fun and good time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel room

Posted 11-Jul-2015
It was perfect the room was ready hours early they were some of the most comfortable beds. Really night LG hd tv. Really nice pool and access to casa marias ammenities. The vist would have been perfect if it wasnt for the horrible beaches . to no fault of the hotel . just bad timeing. The water come packed with tons of sea grass
5 out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

Wonderful stay!

Posted 11-Jul-2015
Great experience, location was ideal and the staff was very helpful.
3 out of 5
Recommended
for Families
by A verified traveller from Fredericksburg, PA

Very quiet and family oriented

Posted 08-Jul-2015
Pros: WE enjoyed how peaceful the hotel and pool was.
Cons: The bed and pillows are not comfortable
Location: Our Location was right by duval street, lots of great places to eat, great attractions to visit and loved our location.
This was our first trip to Key West. I looked at google earth trying to find the best place with the best beach and clear water for our daughter to be comfortable swimming in the ocean. Our first impression of the hotel was great. The staff opened the doors for you when you arrive and the front desk staff was very pleasant to deal with. After checking in, the first thing we did was look at the beach. We were very disappointed with all of the seaweed laying on the beach. I didn't see any attempts of someone keeping after it so the guests could feel comfortable walking in the beach. We hung out at the pool the whole trip because of the seaweed. The pool was very warm and felt wonderful to relax in. There are beach chairs and umbrellas as well. If you want pool side service you have to wait a long time to get someone's attention for food service or drinks and it's very expensive. We did not eat in the hotel for dinner because how overpriced the menu was. We walked alot to find great restaurants for our meals. We ate breakfast at the Southern Most Point Cafe a couple of mornings and noticed how well they kept their beach too. Our room was very comfortable, loved the shower and granite counter tops! Our bed was very uncomfortable, We are used to the Hilton Beds and pillows. Waldorf is owned by Hilton so you would think they would be as comfortable, right? Overall our stay was pleasant and very peaceful! So glad we chose this hotel for it's solidarity.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Jul-2015
Pros: Quiet location. Only a 20 minute walk to the heart of Duval Street/
Cons: There was a lot of seaweed on the beach. They never tried to remove it.
Location: I liked the quiet location. Nice 20 minute walk to Duval. This resort offered everything I was looking for.
The hotel and their staff were friendly and helpful from the time I arrived until I left.