Ratings based on 1,358 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom virginia

Wonderful vacation

Posted 24-May-2015
Great staff and our suite was great but our view from our balcony was of the neighboring houses.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NJ

Lovely Hotel with VERY helpful staff

Posted 21-May-2015
Pros: Overall, I liked the fact that everything seemed clean, undamaged, appealing to the eye, comfortable and with very pleasant and helpful staff.
Cons: Vending machines by the ice machine would have been helpful.
Location: The location is very near to the Southernmost point, and an easy walk to the main attractions on Duval Street.
We thought the room was very nice - balcony with chairs and table, lots of towels, comfortable bed, good shower pressure. All the furniture looked good - nothing stained or unpleasant. All the staff were friendly and helpful, answering questions and helping us find what we needed. I loved the fresh lime-leaf flavored water in the lobby. The chairs about the pool did fill up by mid-afternoon but there was usually at least one chair open. The view from the restaurant is lovely. We enjoyed having breakfast there to start the day. I can see where the distance to get to your room could be annoying to some - I was upset walking it the first time, thinking I would not see the water at all. But the zig-zag hallway is done so that more rooms are able to view the pool, beach and water. Once I realized that I didn't mind the walk. There was plenty of lighting in the room and in the bathroom - more than sufficient for reading, putting on make-up, any visual work. Nice large TV.
4 out of 5
Recommended
for Couples
by A verified travellerfrom New Hampshire

Great Escape to Key West

Posted 19-May-2015
Pros: Beach, Pool and Beach service, Ocean View Room with balcony, close to Duval Street
Cons: Front desk manager was a challenge in changing rooms initially.
Location: Duval street a must and rent a bike to tour the island even for a few hours.
upon arrival to The Reach, we were given an upgrade to a suite. However, I believe that they ran out of "ocean view" rooms and we ended up the first night in a pool view room. This was likely due to 2 weddings there that weekend. We received a discount the first night and then were moved the next afternoon to a remarkable Ocean View room. Well worth the move. I cannot say enough about the pool and beach staff. Worth it just to experience their island hospitality. Just a short walk to Duval Street and a great beach front resort. Food was excellent in the restaurant. Worth one night eating at the hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom W

Nice hotel close to the beach

Posted 17-May-2015
Dreamlike waterfront resort, friendly helpful staff, room clean and tidy, just a little bit small
4 out of 5
Recommended
for Everyone
by A verified travellerfrom loranger, la

Mothers day get away

Posted 14-May-2015
Staff was awesome.and so was keywest. We shall be back to the reach.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago,il

Posted 10-May-2015
Pros: everything
Location: great quiet location,
great place plenty of things to do right on property,great view of ocean having breakfast,would definately go back
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London,UK

Nice hotel in central location. Lovely staff.

Posted 06-May-2015
The hotel is very close to Duval street..the quiet end which suited us. We had a lovely sea view room. The room service was great, always cleaned the room very nicely. It was lovely having the coffee machine in the room and free water. Pool could be cleaned better, always alot of flys init and a scum on the surface. All staff were fantastic, very friendly and helpful. The cuban cafe/supermarket across the road is good for essentials.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Broken Arrow, Okla.

Couldn't be happier

Posted 03-May-2015
Had a fourth floor room with partial ocean view. Room was a little small, but overall, we couldn't have been happier. The Reach has one of the only nice beaches on the Island. It is terrific.
2 out of 5
by A verified traveller

Preis - leistungsverhältnis stimmt nicht

Posted 02-May-2015
Pros: Die Lage des Hotels.
Die Zimmer sind gut ausgestattet. Das Servicepersonal ist lustlos . Die auf den Bilder dargestellte Seebrücke ist runtergekommen. Das W lan funktioniert nur bedingt.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio, TX

Great view, very private

Posted 28-Apr-2015
We had an issue with a funky odor coming out of our AC but they moved us to a different room when one came available. Staying here also allows you to get the full amenities of Casa Marina, the sister resort next door. The Reach is much more quaint and secluded. Casa Marina is a lot busier. Highly recommended.