Ratings based on 1,926 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Maryland

Great hotel with a cool breeze off the beach

Posted 23-Apr-2015
Pros: WE liked the location, friendly and attentive staff, amenities and the pools and beach breezes.
Cons: I would like the seaweed to be raked up from the beach.
Location: Nearness to the beach makes swimming and sunbathing wonderful! Take the trolley or walk to the Hemingway House, the Trman White House and Mallory Sq.
We enjoyed the hotel with its awesome location on the southern tip of Key West. Several beach and pool settings were ideal for sun and fun. A short walk took us to yummy restaurants, and longer walks took us to the Hemingway House, Truman White House and attractions near Mallory Square.
Comment from Hotel Management
25-Apr-2015 by Matt Babich, General Manager, Hotel Management
Thank you for taking the time to write a review of our property. I’m delighted to read that you enjoyed our location on the Atlantic Ocean and took advantage of the beautiful rooms and amenities provided. It sounds like you also were able to enjoy our beautiful island and explore everything it has to offer. I'm glad we were able to be a part of your Key West memories and look forward to you visiting us again. Thank you for sharing your experience!
5 out of 5
Recommended
for Couples
by A verified travellerfrom Pittsburgh,Pa

Nice hotel. Quiet end of Duval Street.

Posted 22-Apr-2015
Pros: Location,use of all properties facilities (3 pools).
Location: Located at the quiet end of Duval Street. There is never a dull moment in Key West. There is shopping,eateries and entertainment.
Hotel staff is very friendly. All needs met. Speedy check in. Our room wasn't ready when we arrived,staff offered us a room to change our clothes and stored our luggage free of charge. When the room was ready we received a call. Pool staff offered frozen treats ,coffee,popcorn(free). Bike rentals on site.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ohio

Paradise Found

Posted 21-Apr-2015
Pros: Everything.
I had a preconcieved notion that it would be nice but they exceeded my expectations. The first bonus was we were upgraded. The room was extremely clean and had all the amenities: soaps, shampoo, conditioner, make up wipes for my wife, cotton swabs for your ears, etc. I truly cannot think of anything they didn't provide. The bed was extremely comfortable, not lumpy or sagging in the middle. The hotel has access to their own beach area plus three different pools. Close by, almost on property, is a rental shop for bikes or motor scooters. At the corner of the facility is the pickup point for some of the trolleys that take you around the island for a fee. The restaurant associated with the Southernmost group was outstanding as far as flavor and assortment to choose. I look forward to returning and staying here again.
Comment from Hotel Management
22-Apr-2015 by Matt Babich, General Manager, Hotel Management
Robert, I really appreciate your review of our property. You have highlighted many of the amenities, attractions and services our property excels at and offers. I have to say that while we do love and strive for every guest to have the time of their life with us we would not continually improve without the honest thoughts of our guests. Ultimately, our goal is to try to anticipate not only what our guests’ might want but also supply them with those services and amenities they didn't know they wanted. I'm happy we did this for you and exceeded your expectations. Hope this means we will be seeing you again soon! Again, thank you for writing about your experience!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Florence, Kentucky

Nice Hotel

Posted 19-Apr-2015
Hotel was very clean and comfortable. Staff was friendly. And just a short walk to the small beach and cafe
Comment from Hotel Management
22-Apr-2015 by Matt Babich, General Manager, Hotel Management
Tesa, Thank you for taking the time to review our property and I appreciate your kind words for our staff! I am happy to hear that you were able to enjoy our beaches and visited our award winning Southernmost Beach Cafe! It is always wonderful to know that our rooms, grounds and location please our guests. Thank you again for taking the time to write your review, see you next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Island, NY

Beautiful hotel, great location

Posted 18-Apr-2015
I would definately recommend the southernmost hotel. It was very clean, and the location was perfect. Steps from the beach and walking distance to shopping and bars without being right in the middle of all the crowds.
Comment from Hotel Management
22-Apr-2015 by Matt Babich, General Manager, Hotel Management
Thank you for taking the time to write a review of our property. I am so glad to read that you enjoyed your our property, amenities and location. Thank you for your kind words recommendation. We strive to provide exceptional customer service for every guest and it is always wonderful to know when we succeed. Thank you again for taking the time to write your review and we look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom LBI, NJ

Quiet end of town

Posted 13-Apr-2015
The staff was very friendly and eager to answer questions and help plan our time. The rooms were very clean, smelled slightly musty in the bathroom but I would definitely stay here again. A short walk to quaint breakfast and coffee shops. Overall, a very pleasant stay.
Comment from Hotel Management
15-Apr-2015 by Matt Babich, General Manager, Hotel Management
Hi Friends from NJ! Thank you for taking the time to review our property. I appreciate your comments about your overall stay with us and would like to ask if you could please contact me directly with the information on the room you stayed in so I can address your concerns. We value all feedback as it enables us to learn where we can improve our guests experience. I hope we can get you to take a break from your own beaches and visit us again! Thank you again for your review and look forward to hearing from you.
3 out of 5
by A verified travellerfrom Miami

Rude and mold be careful

Posted 12-Apr-2015
Some staff are really rude, overcharge and most important my daughter told me while she was looking for his dad's sleepers there was mold under our bed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful location

Posted 03-Apr-2015
Pools and beach area very nice. In walking distance to all major attractions. Staff could be friendlier. Not very pleasant
Comment from Hotel Management
10-Apr-2015 by Matt Babich, General Manager, Hotel Management
Thank you for taking the time to write a review of our property. It is always wonderful to know that our rooms, grounds and location please our guests. I apologize that the service from our staff was below our usually high standards and your expectations. Your thoughtful comments are appreciated and will certainly be shared with the appropriate personnel. Thank you again for taking the time to write your review and we hope for a chance to make a future stay with us exceptional.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Attractive, 3 pools, beach, friendly staff.

Posted 01-Apr-2015
Pros: Decor, convenience, 3 pools, friendly staff, relaxed.
Cons: Maybe close the pool at 9 instead of 10. Loud kids playing in the pool was a little annoying at night.
Location: A block from a nice little beach. We rented bikes and rode all over town -- pretty quiet streets with old houses, and a long stretch along a beach.
It was perfect for us. Very relaxing, but you could go out to lots of restaurants and bars nearby. The staff couldn't have been friendlier. I'm picky about decor and I loved how our room was decorated. A really nice Tranquility Pool for peace and quiet. Just great.
Comment from Hotel Management
04-Apr-2015 by Matt Babich, General Manager, Hotel Management
Thank you for taking the time to review our property. I am glad to hear that our property was perfect for your vacation. It is always gratifying to learn that a guest can find the peace and quiet here when needed, but still steps away from the hustle and bustle of Duval. I appreciate your kind comments about our staff as they all work very hard to make sure our guests are having the time of their lives and I am very pleased they could do this for you. I appreciate your words of recommendation and I hope we will have the pleasure of welcoming you back in the future. Thank you again for taking the time to write your review.
4 out of 5
Recommended
for Couples
by A verified traveller

Loved every minute of our 5 day stay!

Posted 31-Mar-2015
Pros: Jessica at the pineapple bar very friendly.... Mike the guy doing the beer and wine school .... He was just too funny!
Location: Banana cafe .Yum. Anna Cuban deli was convenient and prices were good .Loved the southernmost cafe !! Relax, Eat , drink and walk Sleep start again
Very nice and friendly staff! Love that we were on the end of the street where all the commotion is by close by enough that we could walk anywhere!
Comment from Hotel Management
31-Mar-2015 by Matt Babich, General Manager, Hotel Management
Thank you for taking the time to write a review of our property. I am so pleased to learn that you had such a nice time with us and enjoyed our convenient location on the quieter end of Duval yet able to walk to all the local venues downtown. I also hope you will be able to return to us someday for another great Key West experience. Thank you again for taking the time to write your review.