Ratings based on 626 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

Nice stay but!

Posted 08-Dec-2014
Pros: Location
Cons: Expedia, needs to give better information able its locations.
When we booked our stay we were told that there was work being done at the Resort, we were not told that it was being TOTALLY remodeled. The whole resort was under construction!!! The very nice lady that checked us in could not have been nice. She offered to move us to another location, that we turned down so she upgraded our room to a newly finished ocean front king suite. The room was great, but the grounds (pool, beach, bar) was totally under construction. I would recommend this location in the future after the work is finished it's going to be a FIRST class resort .
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome place!!!! Great staff!!!

Posted 29-Sep-2014
Two ratings that aren't excellent are due to hotel being renovated at time of our visit .
3 out of 5
Recommended
by Land Cfrom Deerfield Beach

90% of Hotel in Rehab!

Posted 26-Sep-2014 on Hotels.com
Arrived to find office closed and relocated.....hard to find sign-in on second floor of building. Almost left when we first arrived. We were told new ownership had taken over and entire hotel was being renovated. After being shown room and pool area we decided to stay. Room was clean, king sized bed had nice bedding and bath had good towels. Nice patio off the room to see the ocean views! The bar by the pool closed at 5 pm so we had time for only one drink and the café was closed also. Bar never opened on our 2nd day nor did the café. Perhaps they should have just closed. We loved the location and think the hotel will be great when renovated. Hopefully they don't raise the prices too much to be afforded by middle class visitors. Hope they keep the staff that we met at the front desk and throughout the property. All were experienced and seemed to offer the best they could under the conditions they were forced to explain. There was a lot going on with a lot of hammering and trucks tracking around property. We hope to visit again when work is completed. It will be one of the best properties and close to many things to do in this area!
4 out of 5
Recommended
by Stevefrom Texas

Posted 20-Sep-2014 on Hotels.com
Great place will be eve better after upgrades 4. Robert Alexander Golding , age 87 Get more details This information for purposes of identification only (not included in reports) Has lived in Has worked at Has studied at Related to DOB Phone Address Orange, CA Missouri City, TX Houston, TX Mini Owners of Texas Margaret Golding
3 out of 5
Recommended
for Getaway With Friends
by Luckygirlfrom mid-west

pleasant enough stay at this quiet resort

Posted 19-Sep-2014 on Hotels.com
This resort has so much potential now that it is being remodeled under new ownership. We stayed in one of the old rooms with a kitchen (which we really tried to use as much as possible) but the state of the kitchen supplies was very sad. We had 1 spoon and 1 sharp knife. The plates and bowls were all old and chipped. We had zero kitchen towels or dish rags to wash anything. Had to ask for those. I assume this is because they are taking out all of the kitchens in the new rooms, so why replace or update anything now. Regardless, having a stove saved us $ on a few dinners at least. The pool was the nicest part (Hot tub was HOT) and if the pool bar were open more it would be even better (Happy Hour was great)! But we seemed to be one of the few people staying there during construction. The beach was okay...they raked it every day. But there was no place to get into the water from shore. Just a swim dock that if you jumped off, you were surrounded by masses of fish. Room was quiet and housekeeping was good. They desperately need to clean the exhaust fans in the bathrooms though! Beds were old and uncomfy, but again will soon be replaced. The view from all of the rooms is outstanding. Lots of iguanas around. Definitely rent a boat from the marina next door and go to the sandbar for a few hours! Calm, clear beautiful turquoise water and you can see fish and stingrays swim by you while standing in waist-deep water. Overall, I'd come back.
4 out of 5
Recommended
for Families
by Marionfrom Wiesbaden

Sehr aufmerksamer und hilfreicher Service

Posted 16-Sep-2014 on Hotels.com
Wir, Familie mit 2 Kindern 13 und 16 Jahre, buchten das Hotel für 5 Nächte. Mittig in den Keys gelegen, konnte man die Aktivitäten mit nicht zu großen Entfernungen erleben. Das Appartement war sauber, wurde täglich gereinigt. Morgens konnte man in der Rezeption ein kleines leckeres Frühstück kostenlos zu sich nehmen. Der Pool wurde täglich gereinigt. Der Strand war auch sauber. Über einen Steg konnte man ins Wasser gelangen. Der Ausblick aus dem Appartement war toll - auf einen Yachthafen. Den Punkt Abzug gab es, weil man leider in der näheren Umgebung nicht einkaufen bzw. zum Essen gehen konnte. Für Kurztrips sehr zu empfehlen!
5 out of 5
Recommended
for Couples
by Cristi & Oscarfrom Miami

we LOVED our stay!!!

Posted 09-Sep-2014 on Hotels.com
From the moment we walked in to check-in...Kathy was there with a smile to welcome us. Although our check-in time was at 4pm (which i think should be way earlier not to waste a day) we were able to get in our room by 1:30pm. While waiting for our room to be ready we were able to hang out by the pool and again was greeted by another amazing person, Gayle. She was the bartender by the pool and was excellent! Our room was ocean front and so cozy. We did not want to leave. We will definitely be back and hope to see Kathy and Gayle again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ft myers fl

august 2014 stay

Posted 03-Sep-2014
Cons: pool small
boat friendly, views of Atlantic from all rooms . close to all restaraunts pool was small but had a hot tub and tiki bar, was a nice stay even before renovations.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom scotland

Nice, pleasent and quiet hotel

Posted 30-Aug-2014
Not got a beach but nice enough setting. Marina and bar a short walk away.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2014
We stayed on this hotel for 2 nights. Beautiful view, staff was really friendly. The room was not much what I expected. When I reserved the room as a deluxe suite with ocean view, I though I would have full ocean view, but I just had partial. The shower didn't work very well, but I got a discount because of that, which was great. Overall the room was clean, but kind of old. The beverages at the hotel bar are very expensive, and they don't have breakfast, so its a good idea to get a cooler with some stuff. I would come back to this hotel, but next time I will make sure to call the hotel directly so I can get the room I want.