Outdoor pool

Reviews of La Pensione Inn

3.5 out of 5
La Pensione Inn
809 Truman Avenue, Key West, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last-minute booking and for Key West. We found it very affordable very comfortable and free parking. Breakfast in the morning was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent. Especially the omelet
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mey on 9 Mar 2024
Dear Christopher, thank you for taking the time to review our property. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy bed. Parking onsite with a great pool. Very quiet. We walked to all the main areas within half mile to 8th of a mile.
Stayed 2 nights in Mar 2024
Response from Mey on 9 Mar 2024
Dear Melissa, thank you for posting this review following your recent stay with us. We are glad you enjoyed our comfortable beds, cleanliness and our complimentary services such parking. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Mey on 26 Feb 2024
Dear Jennifer, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a daily breakfast that was available across the street at Silver Springs Inn. The breakfast had a decent variety of items to our liking including an omlet station. The room was very clean! The property was taken care of & the staff was very friendly & helpful!! The On the downside the room didn't have much natural light coming in due to the dark wooden shutters on the outside covering the windows. BUT.....the darkness was a plus in the early morning hours! It felt very damp in the room. By the end of our stay our clothes even felt damp & the towels did not dry well.
Stayed 7 nights in Feb 2024
Response from Mey on 24 Feb 2024
Dear Betty, thank you for your feedback and we appreciate you taking the time to share details regarding your recent experience with us! Our team is always happy to assist guests to insure they enjoyed a relaxed and memorable stay. We look forward to welcoming you back soon!

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
They shouldn't advertise this property as a B&B. The dining room and reception here are closed "for COVID" and you have to cross a busy main road to get breakfast at an associated motel up the street. There are no staff at this property, it is essentially an extension of the motel. This was not worth $500/night
Stayed 2 nights in Feb 2024
Response from Mey on 17 Feb 2024
Dear David, thank you for posting this review following your recent stay with us. We apologize if you did not have a pleasant stay with us. We inform our lobby relocation through the confirmation letter sent to all our guests who booked with us. In addition our Front desk Office is open 24hrs to ensure our guests stay is as comfortable as possible. We would have loved to address your inquiries. We hope to welcome you back in the future.

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the architectural aspect. Great location for walking to attractions, shopping and dining.
Stayed 3 nights in Feb 2024
Response from Mey on 17 Feb 2024
Dear Mary Lou, thank you for sharing your comments regarding your recent stay with us. We are glad to know you enjoyed our property overall and our location close to all Key West attractions. We hope to welcome you back in the future.

10/10 Excellent

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Duval and the other attractions. Everything was walkable. Breakfast was nice.
Stayed 3 nights in Jan 2024
Response from Mey on 13 Jan 2024
Dear Markus, thank you for taking the time to review our hotel. We are glad to know you enjoyed our location close to all Key West attractions. We look forward to your next visit.

6/10 Okay

Nanette, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mey on 13 Jan 2024
Dear Nanette, thank you for taking the time to review our hotel. Your feedback is very important to us. We hope to welcome you back in the future.

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Add and photo was misleading. Place didn’t smell fresh was much smaller than photos and the windows you can’t see out of and way overpriced.
Stayed 2 nights in Dec 2023
Response from Mey on 5 Jan 2024
Dear Robert, thank you for posting this review following your recent stay with us. Your feedback is important to us. We wish you the best in the future.

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023
Response from Mey on 30 Dec 2023
Dear Wayne, thank you for taking the time to review our property. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023
Response from Mey on 30 Dec 2023
Dear Jeffrey, thank you for taking the time to review our property. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Lisa, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful old home, now a little piece of paradise for us all to enjoy!. Great pools, breakfast and a lovely place in Key West!
Stayed 1 night in Dec 2023
Response from Mey on 24 Dec 2023
Dear Lisa, thank you for taking the time to review our property. We are glad to know you enjoyed our wonderful property and amenities. We look forward to your next visit.

6/10 Okay

A Ra

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Mey on 24 Dec 2023
Dear A Ra, thank you for taking the time to review our property. Your feedback is very important to us. We hope to welcome you back in the future.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint little guesthouse with spacious room. There is free on sight parking and the location is easier walkable to Old Town attractions and Duval Street.
Stayed 3 nights in Dec 2023
Response from Mey on 24 Dec 2023
Dear Brian, thank you for taking the time to review our property. We are glad to know you enjoyed our location and amenities. We look forward to your next visit.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay for walking Key West
Great older home conversion! We stayed in 105 which is a mini suite kind of. Sitting room with TV, fridge etc. and a washroom downstairs with bedroom, walk-in closet and full bathroom upstairs. Private deck for this suite located within sight of the pool. Located about 5 blocks from Duval, we found this location to be perfect if you like walking - about 25 mins to the other end of Duval. Like pretty much every place in Key West, this place is under the flight path to the airport. Pretty quiet after 10PM tho. There is a CVS a couple of blocks away and the best coffee in Key West is from the Cuban café on the walk to Duval. Lots of restaurants within walking distance. Breakfast at the sister property across the street is easy to access and is simple but good - it is also included in room charge. Great staff, clean facility. We would stay again
Stayed 5 nights in Dec 2023
Response from Mey on 24 Dec 2023
Dear Scott, thank you for the grand review. We are glad to know you enjoyed our location close to all Key West attractions. We look forward to your next visit.

10/10 Excellent

Thomas

We had to cancel due to weather and they were great! They gave us a voucher good for a year! Thank you so much! We can't wait to come down when the weather is perfect!!
Stayed 1 night in Dec 2023
Response from Mey on 24 Dec 2023
Dear Thomas, thank you for taking the time and share your experience with us. We look forward to your visist!

10/10 Excellent

Rebecca

Stayed 3 nights in Dec 2023
Response from Peter on 18 Dec 2023
Dear Rebecca,Thank you for the perfect 10/10 score! We're delighted you had a fantastic experience at our hotel. Looking forward to welcoming you back for another great stay!

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Peter on 18 Dec 2023
Dear Raymond,Thank you for your review! We appreciate your feedback and are pleased you chose to stay with us. We hope to welcome you back for an even better experience in the future.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the Inn is nice. Some noise issues with busy street and refrigerator in the room.
Stayed 1 night in Dec 2023
Response from Peter on 18 Dec 2023
Dear Linda,Thank you for your feedback! We appreciate your positive comments about our inn. Your insights are valuable, and we'll use them to enhance our guests' experience. We look forward to the opportunity to welcome you back for an even better stay.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance, location, and friendly helpful staff
Stayed 1 night in Nov 2023
Response from Mey on 4 Dec 2023
Dear Michael, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mey on 4 Dec 2023
Dear Lauren, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, our room was clean and quiet, mattress and pillows were excellent, close to Duval street...the only thing was the smell in the hallway, they need to clean carpet or replace that carpet... But nothing from holding you from renting a room there...
Stayed 1 night in Nov 2023
Response from Mey on 4 Dec 2023
Dear Edgar, thank you for posting this review following your recent stay with us. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Very comfortable, nice, clean and quiet. I will stay again.
Stayed 3 nights in Nov 2023
Response from Mey on 23 Nov 2023
Dear Tom, thank you for taking the time to review our property. We are glad to know you enjoyed our cleanliness and comfort. We look forward to your next visit.

10/10 Excellent

alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Nov 2023
Response from Mey on 23 Nov 2023
Dear alexander, thank you for taking the time to review our B&B. We are glad to know you enjoyed our property overall. We look forward to your next visit.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. The room was great. However the breakfast was very basic and not great at all. A proper bed and breakfast should provide much more. Especially for the price.
Stayed 3 nights in Nov 2023
Response from Mey on 11 Nov 2023
Dear Audrey, thank you for taking the time to review our property. We are happy to know you enjoyed our rooms. Your feedback is very important to us. We hope to welcome you back in the future.

6/10 Okay

behfar

Disliked: Staff & service
Bed was uncomfortable. Noisy fridge and TV remote was not working properly. Breakfast was a Motel 6 quality breakfast.
Response from Mey on 11 Nov 2023
Dear behfar, thank you for submitting your review following your recent stay with us. Providing our guests with the best hospitality and service has always been our mission, we apologize if this was not a pleasant stay. Our Front Desk Office is open 24hrs at day. We have loved to have the opportunity to address the issues. We hope to welcome you back in the future.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Mey on 3 Nov 2023
Dear Donna,thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and clean. The breakfast choices were good. I felt safe and close to everything we were interested in. We walked everywhere, and never felt threatened in any way. It was impressive that all areas seem to be very clean and trash free, even side streets.
Stayed 3 nights in Oct 2023
Response from Mey on 3 Nov 2023
Dear Mary, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our great location, clean rooms and our complimentary breakfast. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Mey on 3 Nov 2023
Dear Jay, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

8/10 Good

HANAN

Travelled with partner
Liked: Cleanliness, staff & service
The Garden is very nice .
Stayed 2 nights in Oct 2023
Response from Mey on 28 Oct 2023
Dear HANAN, thank you for taking the time to review our hotel. We are glad to know you enjoyed our garden. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Mey on 21 Oct 2023
Dear guests, thank you for taking the time to review our hotel. We are glad to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Mey on 20 Oct 2023
Dear michael, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The room was very spacious and the king size bed was comfortable. Walking distance to a scooter rental company, and Duval street.
Stayed 1 night in Oct 2023
Response from Mey on 14 Oct 2023
Dear Daniel, thank you for sharing your comments regarding your recent stay with us. We are glad to know you enjoyed our spacious and comfortable rooms and our location. We look forward to your next visit.

10/10 Excellent

Corrine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very convenient to all the sights. You’re about 2 blocks from Duval which is awesome. My sister and I WALKED everywhere and probably averaged about 7-10 miles a day. Driving and finding a parking spot is near impossible with the amount of people there visiting. We utilized the parking at the property and either walked or Uber. The room we had was on Truman Ave. You hear the traffic but it settles down at a reasonable time. There was a porch with chairs to sit and watch traffic and people go by. The room was very clean and the AC worked very well. The staff is very friendly and sociable. The “Secret Garden” was delightful and a beautiful place to relax and nap after walking. I would highly recommend you consider this property should you be spending any time in The Keys
Stayed 3 nights in Sep 2023
Response from Mey on 13 Oct 2023
Dear Corrine, thank you for your kind review. We are thrilled to know you enjoyed our property overall. We look forward to your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mey on 29 Sept 2023
Dear William, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Old but up to date. Room was very clean, hard wood floors. Close for walking to Duval street and Malory square. Would book there again. Thank you
Stayed 2 nights in Sep 2023
Response from Mey on 29 Sept 2023
Dear Guy, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our clean rooms and location. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay . Great location very delicious breakfast nice staff . Free parking .. Highly recommended …
Stayed 2 nights in Sep 2023
Response from Mey on 16 Sept 2023
Dear Gabriella, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our great location, friendly staff and complimentary breakfast. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Timbre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfy and clean. The staff were pleasant and helpful.
Stayed 1 night in Aug 2023
Response from Mey on 8 Sept 2023
Dear Timbre, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our helpful and pleasant staff and clean and comfy rooms. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Loved the decor and the cleanliness. The robes were an added bonus. Everything was within walking distance, which was perfect.
Stayed 1 night in Aug 2023
Response from Mey on 26 Aug 2023
Dear Joanna, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our décor, clean rooms and our location. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

Dawn

Stayed 2 nights in Aug 2023
Response from Mey on 4 Sept 2023
Dear Dawn, thank you for taking the time to review our property. We are happy to know everything went well during your stay with us. We look forward to your next visit.

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Mey on 18 Aug 2023
Dear Daniel, thank you for posting this review following your recent stay with us. Our Front Desk is open 24hrs to ensure our guests stay is as comfortable as possible. We appreciate your feedback.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 1 night in Aug 2023
Response from Mey on 11 Aug 2023
Dear Guillermo, thank you for taking the time to review our property. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Ed

Stayed 1 night in Aug 2023
Response from Mey on 26 Aug 2023
Dear Ed, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. Your recommendations mean a lot to us. We look forward to your next visit.

10/10 Excellent

JOSHUA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful house minutes away from Duval street. Private for adults only. Quiet and peaceful. Had the pool for ourselves and the wrap around porch was lovely with rocking chairs. There is also a garden which is very secluded on the side of the house.
Stayed 3 nights in Jul 2023
Response from Mey on 5 Aug 2023
Dear JOSHUA, thank you for your kind review. We are always happy to hear our guests enjoyed our property. Our location along with our amenities make our property very special and we are glad you thought so too. We look forward to your next visit.

10/10 Excellent

Cindy, Purcellville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet room and staff was amazing! Housekeeping was wonderful!
Stayed 5 nights in Jul 2023
Response from Mey on 22 Jul 2023
Dear Cindy, thank you for taking the time to review our property. We are glad to know you enjoyed our quiet room, amazing staff and wonderful Housekeeping service. We look forward to your next visit.

10/10 Excellent

Chelsey

Liked: Cleanliness, property conditions & facilities
Upon reaching the property, you have to go across the street to check in and there we were given a printed map of the Inn with a set of house keys. Never having been here we figured it was easy enough to just walk in through the front door and find our room. No. It took us 10-15 to figure out how to get to our room….we were so HOT and exhausted, it was a bit frustrating. Would have been nice to have someone walk us across the street to show us around like we witnessed the next day with another couple. Now with that being said, the property is beautiful! I booked a pool side king room which definitely exceeded my expectations and the pictures shown. The room had two levels with a half bath downstairs and a full bath upstairs. It was lovely. The pool was nice and clean, complete with tons of adorable lizards running around :)
Stayed 2 nights in Jul 2023
Response from Mey on 23 Jul 2023
Dear Chelsey, thank you for taking the time to review our property. We are glad to know you enjoyed our Cortez Suite room and amenities. Our front desk team is available 24 hours to ensure our guests stay is as comfortable as possible. We apologize for the inconveniences you encounter, would have loved to have the opportunity to address this. We will be happy to welcome you back soon.

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to stay. Room 205 deluxe we were in. Street side.
Stayed 1 night in Jul 2023
Response from Mey on 22 Jul 2023
Dear STEVEN, thank you for taking the time to review our property. We are happy to know everything went well during your stay with us. Your recommendations mean a lot to us. We look forward to your next visit.

10/10 Excellent

liza

Liked: Cleanliness, staff & service, property conditions & facilities
Its proximity to Duval street . As much as you get to enjoy the fun in that street . Its quite nice coming home to a relaxing, calm and confortabke atmosphere.
Stayed 2 nights in Jul 2023
Response from Mey on 22 Jul 2023
Dear liza, thank you for taking the time to review our hotel. We are glad to know you enjoyed our location close to all Key West attractions. We look forward to your next visit.