The room was superb! Brand ne and so clean, it was wonderful. The staff booked me on a fishing trip and told me how to get to town, which is about a 5 minute drive. Was a great family hotel for us with 2 separate bedrooms.
Room had a kitchenette so we were able to cater for ourselves for breakfast and lunch. Bought supplies at a market a couple of blocks away, bakery nearby.
We weren't in the main building which I think would have been noisier and were in the back room away from the road noise.
Marion from Sydney, Australia
A tropical oasis in Old Town Key West- two blocks from the historic seaport district and three blocks from Duval Street. The …More
Our first time as a couple to Key West was exceptional with the staff and our stay at Heron House. Roman was both knowledgeable and helpful, with great restaurant recommendations and getting us bike rentals. We had a wonderful stay and have already recommended to our families.
The hotel itself is great, comfortable room, good view (we are freely upgraded to bay view due to reservation through Expedia). The only thing is the hotel is in new town, a bit far from old town. The old town parking is a big problem. If hotel is in old town, parking in hotel is a good idea.
I arrived to find that I had been upgraded from a queen size to a king sized suite. I received 3 vouchers for sangria by the pool. The suite was beautiful, with wood floors, and welcoming furnishings. The bathroom had all porcelain and chrome fixtures. Any question I had was immediately addressed and answered by the staff. It was a very pleasant stay.
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