Free daily continental breakfast

Reviews of Ridley House - Key West Historic Inns

3.5 out of 5
Ridley House - Key West Historic Inns
601 Caroline St, Key West, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 626 reviews" "
Rating 8 - Good. 156 out of 626 reviews" "
Rating 6 - Okay. 39 out of 626 reviews" "
Rating 4 - Poor. 13 out of 626 reviews" "
Rating 2 - Terrible. 8 out of 626 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and places to stay
Stayed 2 nights in Apr 2024
Response from Haytham on 15 Apr 2024
Thank you for your fantastic review! We're thrilled to hear that you loved our location and found our accommodations enjoyable. It's always wonderful to know that our guests had a great experience. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

Thomas Robert

Travelled with partner
Breakfast every day was excellent. Chef couldn't have been more accomodsting. You can't beat the location. It's less than a 5 minute walk to everything. The pool was so relaxing and just the right temperature. We will definitely be back .
Stayed 4 nights in Apr 2024
Response from Haytham on 13 Apr 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our excellent breakfast offerings and that our chef went above and beyond to accommodate you. Providing delicious and satisfying meals is a top priority for us.We're delighted to know that our location was convenient for you, with everything just a short walk away. Ensuring our guests have easy access to the best attractions and amenities is something we strive for.It's fantastic to hear that you found our pool to be relaxing and just the right temperature. We're thrilled that you were able to unwind and enjoy your time with us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful visit!

10/10 Excellent

Reese., Lewis Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Loved it and even extended our stay with them.
Stayed 1 night in Mar 2024
Response from Haytham on 13 Apr 2024
We're thrilled to hear that you found our place absolutely beautiful and that you loved your stay with us! It's wonderful to know that you enjoyed your experience so much that you decided to extend your stay.Providing memorable experiences for our guests is what we strive for, and we're delighted that we could exceed your expectations.Thank you for choosing to spend your time with us, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

John E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Haytham on 9 Apr 2024
Thank you for your wonderful review! We're delighted to hear that you had a fantastic experience during your stay with us. Our team strives to provide top-notch service and create memorable experiences for our guests. We're glad you found everything to your satisfaction. We look forward to welcoming you back again soon!

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. We were a late booking due to a cancelled flight and they met us after hours to get us checked in and settled. After a long day of disastrous travel it was so appreciated! And the property is beautiful and so close to Duval and other restaurants.
Stayed 1 night in Mar 2024
Response from Haytham on 1 Apr 2024
Thank you so much for your glowing review! We're thrilled to hear that our staff went above and beyond to accommodate your late booking and ensure you had a smooth check-in process, especially after a challenging day of travel. It's fantastic to know that you found our property beautiful and conveniently located near Duval and other restaurants. Your kind words mean a lot to us, and we're delighted that we could make your stay more comfortable. We look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Reese, Lewis Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property in Key West we’ve ever stayed in 20 years so much that we extended our stay with you. Beautiful and quiet. Loved the room, pool and chef makes a killer breakfast to get your day rolling. He will make whatever you want. If you come, you must stay here. Definitely will be back in 2 years. Thanks a gazillion for a fantastic stay!
Stayed 5 nights in Mar 2024
Response from Haytham on 1 Apr 2024
Wow! Thank you immensely for your incredible review! We are beyond thrilled to hear that your stay with us was the best you've experienced in Key West over the past 20 years. It's truly heartwarming to know that you loved our beautiful and tranquil property, along with the amenities like our pool and delicious breakfast offerings. We're delighted that our chef was able to cater to your preferences and ensure you started your day right. Your kind words and decision to extend your stay mean the world to us. We can't wait to welcome you back in two years for another fantastic stay! Until then, safe travels and warm regards!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ridley House is excellent in every way. The staff was friendly and helpful. They also have an outstanding onsite chef serving breakfast. The site is an easy walk to the waterfront and Duval St for dining and shopping. The property is historical but has been upgraded to be beautiful and comfortable. The grounds are luscious. We would stay here anytime we come to Key West.
Stayed 6 nights in Mar 2024
Response from Haytham on 1 Apr 2024
Thank you so much for your outstanding 5/5 review! We're thrilled to hear that your experience at The Ridley House exceeded your expectations in every way. It's wonderful to know that our friendly and helpful staff, along with our outstanding onsite chef, made your stay memorable. We're delighted that you found our location convenient for exploring the waterfront and Duval Street. Our commitment to preserving the historical charm while providing modern comfort is something we take great pride in, and we're glad you appreciated it. Your kind words mean a lot to us, and we can't wait to welcome you back anytime you visit Key West!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Haytham on 1 Apr 2024
Thank you for taking the time to leave us a perfect 5/5 rating! We're thrilled that you had a positive experience with us. If there's anything specific you enjoyed about your stay or any feedback you'd like to share, please feel free to let us know. We hope to welcome you back again soon!

10/10 Excellent

Steven, Webster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had some maintenance going on but did not disrupt our visit. the staff was friendly, accommodating, and caring. Breakfast in the morning was very nice. Pool and common areas were cleaned each morning for fresh start. Location was great for walking seaport area a access to Duval and neighborhood businesses.
Stayed 4 nights in Mar 2024
Response from Haytham on 24 Mar 2024
Thank you very much for your wonderful feedback! We're delighted to hear that despite the ongoing maintenance, your stay with us was enjoyable. Our team takes great pride in providing a friendly and accommodating experience for all our guests. It's fantastic to know that you appreciated our efforts, from the caring staff to the delicious breakfast spread each morning. We strive to ensure that our pool and common areas are kept clean and inviting for our guests, and we're glad you noticed. Our convenient location is indeed perfect for exploring the vibrant Seaport area and accessing nearby attractions like Duval Street and local businesses. We hope to welcome you back for another fantastic stay in the future!

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the unique historic building. The service was excellent. Kudos to the chef who made the free amazing breakfast spread each morning. One drawback is the very loud street noise! Luckily we came prepared and slept using ear plugs.
Stayed 6 nights in Mar 2024
Response from Haytham on 24 Mar 2024
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the unique charm of our historic building and that you found our service to be excellent. Our chef takes pride in crafting a delightful breakfast spread for our guests, and we're glad you appreciated it. We understand your concern about the street noise. We hope to have the opportunity to welcome you back for another enjoyable stay, and we'll do our best to make it even better. Thank you again for choosing to stay with us.

10/10 Excellent

Donna, Blairsville

Travelled with pets, Travelled with group
Liked: Amenities
Great property if you don’t mind stairs. Breakfast was amazing chef was wonderful. Front desk staff very helpful and friendly. Room was clean and comfortable. Easy walking distance to many bars shops and restaurants. Will stay again
Stayed 2 nights in Mar 2024
Response from Haytham on 23 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property. It's wonderful to know that you enjoyed our delicious breakfast prepared by our talented chef, and we'll be sure to pass along your compliments.We're also delighted that you found our front desk staff to be helpful and friendly. Providing exceptional service is our top priority, and we're glad we could assist you during your stay.We take great pride in maintaining clean and comfortable accommodations for our guests, and we're thrilled that your room met your expectations.Our convenient location near bars, shops, and restaurants is definitely a highlight, and we're glad you were able to explore the area easily.Thank you for choosing to stay with us, and we can't wait to welcome you back for another enjoyable stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. We look forward to hosting you again!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to everything we love in Key West! Clean, bed was super comfy. We loved the kitchen to grab hot water at night for our tea, breakfast was good. Pool was quaint and never busy, we felt comfortable & relaxed. We will definitely return, thank you for making our stay memorable!
Stayed 4 nights in Mar 2024
Response from Haytham on 23 Mar 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our location provided easy access to everything you love about Key West. It's fantastic to know that you found your room clean and the bed super comfy for a restful night's sleep. We're glad that our kitchen amenities were convenient for you, and that you were able to enjoy a comforting cup of tea at night. We're delighted that you found our breakfast offerings to your liking, and that you had a relaxing time by our pool. Creating a comfortable and serene environment for our guests is important to us, and we're glad that you felt at ease and relaxed during your stay.Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable experience in Key West! If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to hosting you again!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the activities!
Stayed 4 nights in Mar 2024
Response from Haytham on 13 Mar 2024
Thank you for the fantastic review! We're delighted to hear that you found our location convenient for accessing all the activities in the area. We strive to provide our guests with easy access to the best of what Key West has to offer. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excellent

William G

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay with a relaxing night and an amazing pool
Stayed 5 nights in Mar 2024
Response from Haytham on 11 Mar 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay and found our place beautiful and relaxing. Our team takes great pride in providing a memorable experience for our guests, and it's wonderful to know that you had a fantastic time by the pool. We look forward to welcoming you back for another amazing stay!

10/10 Excellent

Kenneth M, Latrobe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Convenient walking distance to multiple sites.
Stayed 5 nights in Feb 2024
Response from Haytham on 7 Mar 2024
We're thrilled to hear you had a nice stay with us! It's great to know that our convenient location made exploring multiple sites easy for you. Thank you for sharing your positive experience, and we hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the heart of Duval as well as the wharf. Clean room. Friendly, helpful staff. Nice continental breakfast.
Stayed 5 nights in Feb 2024
Response from Haytham on 7 Mar 2024
Thank you for your wonderful review! We're thrilled to hear that our location near the heart of Duval and the wharf was convenient for you. It's great to know that you found our rooms clean, our staff friendly and helpful, and enjoyed our continental breakfast. We appreciate your kind words and look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Lois L, Kearney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the historic property. Our room with a patio was nice and relaxing with close proximity to bars, restaurants, shopping and historical sites.
Stayed 5 nights in Feb 2024
Response from Haytham on 20 Feb 2024
Lois, thank you for your wonderful review! We're delighted to hear that you enjoyed our historic property and found your room with a patio to be relaxing. It's fantastic that our location provided convenient access to bars, restaurants, shopping, and historical sites, enhancing your overall experience. We hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and close to down town. The staff were all great and the king bed was comfy.
Stayed 5 nights in Feb 2024
Response from Haytham on 14 Feb 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and found our location convenient for exploring downtown. Providing a peaceful atmosphere and comfortable accommodations is our goal, and we're thrilled that you found the king bed to your liking. Our staff works hard to ensure every guest has a pleasant experience, and we're glad to hear that they made a positive impression on you. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a great place to stay as it is so close to Duval St. The room, kitchen, and pool area was clean and very nice. The heated pool was a really big PLUS, even in the cold weather we spent our days at the pool. The main draw back is that even though it isn't ON Duval St it is on a very busy intersection and the traffic noise in our room and on our Patio was really bad. We could not even sit out on the patio because it was to loud. Luckily between I would say 11pm and 7am it quieted down so you can get a bit of sleep.
Stayed 6 nights in Feb 2024
Response from Haytham on 14 Feb 2024
Thank you for sharing your experience with us. We're glad to hear that you found our location convenient and enjoyed the cleanliness and amenities of our property, including the heated pool. However, we apologize for the inconvenience caused by the traffic noise from the nearby intersection. We understand how disruptive this can be and regret that it impacted your ability to fully enjoy your patio. We appreciate your feedback and will look into potential solutions to minimize noise disturbance for our guests in the future. We hope to have the opportunity to welcome you back and provide a more peaceful stay.

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to entertainment. Clean and comfortable.
Stayed 3 nights in Feb 2024
Response from Haytham on 8 Feb 2024
Thank you for your wonderful feedback! We're thrilled to hear that our proximity to entertainment and our commitment to cleanliness and comfort met your expectations. Providing a pleasant experience for our guests is our top priority, and we're delighted that you enjoyed your stay. We hope to have the pleasure of hosting you again soon for another enjoyable visit!

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey stay but it was on a main road so there was lots of outside noise at night. Trade off to being blocks from Duval Street.
Stayed 5 nights in Jan 2024
Response from Haytham on 2 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you had a lovely stay with us. We completely understand how the vibrant atmosphere of being just blocks away from Duval Street can come with a bit of outside noise, and we apologize for any inconvenience it may have caused. We're continuously working to ensure our guests have a comfortable experience, and your feedback is invaluable to us. We hope to welcome you back soon for another wonderful Key West getaway!

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property itself is beautiful and well maintained. We had a beautiful first floor room with a porch but it was on the street side and the 24/7 noise from all the cars, busses, trolleys, motorcycles, etc ruined this stay for us. Not to mention the rooster that crowed at 4:00 am every day. At 7:00 am (or earlier) the staff started preparing breakfast in the kitchen which was on the other side of our bedroom wall. We were never able to sleep in or get a peaceful night’s sleep. The pool is very small and gets limited amounts of sun each day but towels and loungers were nice. Breakfast was appreciated as a quick grab & go style. The hotel itself is in a great walkable location but I would never stay there again due to the noise.
Stayed 3 nights in Jan 2024
Response from Haytham on 24 Jan 2024
Hi Theresa, Thank you so much for taking the time to leave us this amazing review. We are delighted to hear that you enjoyed the property's ideal location, the room and the front porch and enjoyed the breakfast. We understand a good night sleep makes your day, especially on a vacation, thank you for bringing this to our attention. Key West roosters, wish we can control them!

10/10 Excellent

Juana, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great service
Response from Haytham on 24 Jan 2024
Hi Juana,We are delighted that you enjoyed your stay with us, especially the services from our team.

6/10 Okay

Timothy R

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A nice historic property in a great location. Friendly, helpful staff. A large disparity in the quality of the rooms. Our friends had large, well appointed rooms. Our room was barely big enough for the bed, had not even a single chair to sit in and virtually no place to put our clothes. Maybe I didn't pay enough attention when making the reservation, but there is a certain minimum that I think could be expected at this price.
Stayed 2 nights in Dec 2023
Response from Monika on 9 Dec 2023
Dear Timothy,Thank you for staying with us and for your feedback. I am sorry that the room did not meet your expectations. Our buildings are 1800's houses that very converted into hotel rooms and yes they vary in size and lay out. We hope to see you soon.

10/10 Excellent

Edith

Stayed 3 nights in Nov 2023
Response from Haytham on 26 Nov 2023
Hi Edith, thank you so much for your feedback.

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2023
Response from Monika on 5 Dec 2023
Stephen,Thank you for staying at Ridley House and for your 5 star review. We hope to see you soon.

10/10 Excellent

Melissa

Travelled with partner
the location was the best. the property and the service were top notch. the only thing i think could use some improvement was the pool itself...
Stayed 4 nights in Oct 2023
Response from Haytham on 26 Nov 2023
Hi Melissa, thank you so much for your feedback. We are glad you enjoyed the stay, location and the services from our staff.

10/10 Excellent

Renata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2023
Response from Haytham on 26 Nov 2023
Hi Renata, thank you so much for your feedback. We are delighted you enjoyed your stay with us.

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Haytham on 26 Nov 2023
Hi Luis, thank you so much for your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great property in a fantastic location
Location couldn't have been better and check-in was fantastic with a very friendly front desk person. The property and amenities were great and the room was nicely furnished and air conditioned. However, the sheets and one of the bath towels weren't clean.
Stayed 2 nights in Oct 2023
Response from Haytham on 23 Oct 2023
Hello, thank you so much for your feedback. We are delighted you enjoyed the property's location, the amenities and the service from our staff. We apologize about the linen, this is definitely not our standards.

10/10 Excellent

Michael

Stayed 3 nights in Oct 2023
Response from Haytham on 19 Oct 2023
Hi Michael, thank you so much for your feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Crystal L, Nokesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at a Kimpton property in Key West. Both Ridley House and Ellas Cottage were wonderful properties. Ridley House location is definitely where its at. The walk to Duvall St. is ideal. The concierge this time shared with us that we had access to all 5 Kimpton properties which was a pleasant surprise. We spent time at the Lighthouse property where they had live music and a bar which we really enjoyed. We will be back!
Stayed 4 nights in Sep 2023
Response from Haytham on 2 Oct 2023
Hi Crystal, we are so happy you are enjoying our properties and staying at a couple and enjoying the rest of them. We are looking forward to welcoming you back for another wonderful stay in paradise.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful and romantic hotel.
Stayed 2 nights in Sep 2023
Response from Haytham on 2 Oct 2023
Hi Luis, thank you so much for your feedback. We delighted that you enjoyed your stay with us.

10/10 Excellent

JUNI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the hotel was clean and the area is very safe
Stayed 3 nights in Sep 2023
Response from Haytham on 2 Oct 2023
Hi Juni, we are so happy to know that you have enjoyed your stay with us, the cleanness of the room and the warm welcoming from our team.

10/10 Excellent

Jose

Great location ,clean, an hard to believe since it’s so close to Duvall st quiet
Stayed 2 nights in Sep 2023
Response from Haytham on 24 Sept 2023
Hi Jose,Thank you so much for your amazing feedback. We are delighted you enjoyed your stay with us, our team takes pride in the property and keeping clean and welcoming to our guests. With the ideal location it is convenient to walk to most attractions in town.

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Haytham on 19 Sept 2023
Hi Holli, thank you so much for your feedback.

10/10 Excellent

Michael, Pennsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I just spend 8 days at the Kimpton Inn We could not have pick a better place The room was so beautiful Pool was just what you needed after a stroll down Duvall Street Very relaxing , refreshing and really clean The employees were very friendly , courteous and very helpful They even offered continental breakfast in the morning We loved everything about it We will definitely be back
Stayed 7 nights in Aug 2023
Response from Kimpton Ridley House on 3 Sept 2023
Thank you for your feedback, Ridley House

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay here we’ve been to other Key west places this was by far our favorite, Clean quiet great breakfast pool was awesome ,close to everything , we are booking our next trip soon Thanks Craig and Sky!!
Stayed 3 nights in Aug 2023
Response from Kimpton Ridley House on 3 Sept 2023
Thank you for your feedback, Ridley House

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Kimpton Ridley House on 3 Jun 2023
Thank you for your feedback - Kimpton Ridley

10/10 Excellent

Ralfina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience! The room was perfect, everyone was super friendly and helpful, everything was perfectly clean, the pool was great, breakfast was the perfect size and great start to our morning. I would absolutely recommend staying here and plan to come back in the future.
Stayed 3 nights in May 2023
Response from Haytham on 31 May 2023
Hi Ralfina, thank you so much for this amazing feedback, we are so glad you enjoyed your stay with us, especially the hospitality by our team. We hope to welcome you again in paradise.

10/10 Excellent

Rebecca, Appleton

Liked: Cleanliness, staff & service
I am so glad I chose this hotel for my stay. As usual, I saw some of the negative reviews but what a nice place. Ashwin helped me get logged on, but he did inform me that because I booked my stay with Expedia, I was excluded from an IHG plus of a late check out, even though I'm an IHG member, so that was disappointing. My flight left at 6pm and the Key West airport doesn't really offer too much! So that was probably my only negative. Craig is great, helped get a bathrobe to my room. The room was clean and so quiet, I didn't even hear the morning roosters like I did last year staying just down the block. The pool, ahhhh. And I was always there at the right time, 2-3pm, had it to myself most days, and so refreshing. Plus a nice big iguana on the fence! We don't have those in WI just walking around! Great location, walkable to either Duval area or the marina, so lots of restaurant choices. I would stay here again, just maybe book through IHG.
Stayed 3 nights in May 2023
Response from Ridley on 23 May 2023
Thank you so much for the Feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place so relaxing
One week in paradise should some up our stay at Kimpton Riley house. Everything is well within walking distance to whatever you want and the nicest dog friendly placer ever spent a week in . Most definitely would stay there again !
Stayed 7 nights in May 2023
Response from Kimpton Ridley House on 21 May 2023
Thank you for your feedback - Kimpton Ridley House

10/10 Excellent

Angela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super quant and comfortable. Beautiful property. Breakfast had variety and was fresh. Staff were all very considerate and attentive.
Stayed 3 nights in May 2023
Response from Kimpton Ridley House on 21 May 2023
Thank you for your feedback - Kimpton Ridley House

10/10 Excellent

Carmel

Stayed 2 nights in Apr 2023
Response from Haytham on 4 May 2023
Hi Carmel, thank you so much for your feedback.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Haytham on 12 Apr 2023
Thank you for your feedback, Jeremy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Haytham on 12 Apr 2023
Thank you so much for your feedback

4/10 Poor

Cheryl

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The room had an odd smell -- mildew/mold -- from the first day we were there and it was quite unbearable. (Our clothes, which we hung in the room, even the unused ones, all had to be drycleaned when we left because they all stank of mildew.) The room faced the street and was incredibly noisy -- both from street noise but also because the people in the room next door insisted on sitting outside on the porch until late at night, talking and laughing loudly. Perhaps some sound-proofing of the windows would help.
Stayed 4 nights in Mar 2023
Response from Haytham on 12 Apr 2023
Hi Cheryl, thank you so much for your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2023
Response from Haytham on 12 Apr 2023
Jacqueline, thank you so much for your feedback, we are so glad you guys enjoyed your stay with us.

2/10 Terrible

Yechan

Stayed 1 night in Mar 2023
Response from Haytham on 12 Apr 2023
Thank you so much for your feedback, Yechan.

8/10 Good

Colleen, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimpton Ridley is an older home, so you need to be prepared to hear every noise within the main house (rooms 1-9). We were awoken often by loud neighbors coming in at 1:00 am on Thursday night and then again at 6:30 am by people going to the kitchen for the start of their shift every morning. This was by far the worst part of our vacation. I actually sleep with ear plugs, and they did not deaden the noise. The property is also in a loud corner, so be prepared to hear traffic at night. Besides this, the property was very nice. The room was well appointed with a make up area, refrigerator, large TV(not a smart TV but good to watch the news) and marble bathroom. There seemed to be a towel shortage the whole time we were there. We would get two towels, no face clothes, no shower rug, no hand towels though we did ask for them twice. We would go get a pool towel for back up. The staff were nice, Craig being the highlight for us. He welcomed us, spoke to us while we sat at the pool, and offered things to do locally. They had afternoon drinks available with a local flavored beer, which we took advantage of twice. When we checked in, I will say the front office was not easily located, in a renovated garage. No sign on the street side of the garage, and the KR sign was 20 feet away in front of the main house. There is a nice pool, but only four lounges. We didn’t have a problem getting two on the day we decided to stay, though. Location was ideal, close to everything.
Stayed 4 nights in Feb 2023
Response from Ridley on 19 Mar 2023
Thank you so much for your feedback.