Ratings based on 917 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

Nice hotel

Posted 18-Nov-2014
We had a great stay here except for two things. The first problem was that the bed was terribly uncomfortable. Second problem was there was a homeless man that came to the pool everyday. He bathed in the hot tub which made it u useable to me and what really upset me about this man was that he left his newspaper, empty pop bottle, and empty bag of chips in the pot of the Palm on the pool deck.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

nice hotel with reasonable price in key west

Posted 04-Nov-2014
Pros: the kitchen and the good view of the bay
Cons: WIFI is not covered in the room, but you can connect to it in the public area.
Location: The hotel is not very close to the main street, and it took us 30 mins to walk to Duval street and another 20 mins to Mallory square to see the sunset
I booked this hotel because all the other hotels on key west are too expensive, and when I get there, this hotel is beyond my expectation. The room is equipped with a kitchen, and in the public area, we can seat along the marina and have a great view of the bay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Nov-2014
The room was very large. The resort was peaceful. Frank at the front desk was very nice and helpful.
2 out of 5
by A verified travellerfrom E

Upgrades needed

Posted 04-Nov-2014
This hotel has a great location but... The rooms need major renovating . The rugs are old and filthy the beds are broken and lumpy with spring sounds when you move !! The overall quietness was good. The continental breakfast was descent . The exercise equipment was ancient !! You couldn't work most of it. The cardio equipment was good.. The grounds were nice. I wish they would upgrade the beds and replace the carpet . Huge big deal!!! However James the front desk clerk was awesome. Great personality & fun
2 out of 5
by A verified travellerfrom Florida

Week end Stay in Keys

Posted 03-Nov-2014
Pros: THE HOT WATER AND SHOWER PRESSURE AND COFFEE AS WELL AS THE GULF VIEW LOCATION AND VIEWS
Cons: FURNITURE, BEDS, CARPET, LEAN UP A/C UNITS THROWN ON GROUND AND UPGRADE TV
Location: 17.00 taxi ride for 4 to Mallory Square, DUVAL ST. and all key west
Buy some new mattresses, and replace carpet and attach headboards to walls properly. The best thing was the hot shower and water pressure and second was the coffee. Being on the water was nice and good location. JUST INVEST MONEY IN UPDATING INTERIOR OF ROOMS AND BY SOME BEDS THAT ARE COMFORTABLE... PICTURE OF ROOM WAS NOT WHAT WE GOT. Turn TV on to 3 then use remote... upgrade TVS
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Nov-2014
Well located. Our room had a nice view. Pleasing staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom tampa, FL

Great value

Posted 01-Nov-2014
We weren't expecting too much since this hotel was $100 less than surrounding hotels but we were pleasantly surprised! Our room was clean and had a fantastic balcony overlooking the pool and we even had an ocean view. There was also a sandy area with a seating area down by the water, perfect for drinking your morning cup of coffee. Would absolutely book again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Va Beach

It all worked out!

Posted 29-Oct-2014
Pros: The large room and the pool where great!
Cons: The carpet in my room was dark and when I came from outside with wet feet or from the shower it died the bottoms of my feet. Crazy uh !
Location: I rented a car which was a waste of money ,it sat in the parking lot most of the time and we took taxi's because there was no parking in town
Stayed 4 nights was pleased with surroundings pool nice hot tub great for my back after a long flight. We actually had a good time. Would consider for the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom houston

Posted 20-Oct-2014
was a nice clean room we only were there for 5 hours a day. we spent most our time on duval street! they do need a shuttle!!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

Nice hotel in walking dist (1mile+) to Duval St

Posted 19-Oct-2014
Pros: Nice outlook.
Cons: Wifi to more than just the lobby and Gulfview rooms is required. Modernization to rooms should be considered.
Location: On main thoroughfare (Roosevelt Dr) - so able to transit to most locations reasonably easily. Went Jetskiing from Parrot Key (about 300mts away).
Pleasant and accommodating staff on both check-in / check-out.