Everything was wonderful...
The only issue I had is when we were checking out and getting coffee. A dark haired women who appeared to be a boss was discussing an issue with the sweet young lady who checked us out. I feel if you want to talk to your employees in such a manner (stern/argumentative) you shouldn't do it in front of other guest. Just very inappropriate. Other then that this is our second stay and it is a place I would recommend.
Really enjoyed my stay here and would stay here again when I come to the keys next time. The hotel is clean, comfortable, and pet friendly. They have some on-site fishing charters, paddle board rentals, etc. and staff is very friendly. Would recommend to a friend.
Anne from Tampa, FL
This suburban Miami hotel is 5 miles from the Homestead Miami Speedway. Everglades National Park is 8 miles from the hotel …More
Handicapped rooms should have more options for beds. Most times King bed and pullout sofa.
Need more two queen beds rooms that are accessible. Also roll in showers need to be modified to handle wheelchair users who cannot walk like myself. The shower seat is in the back and the show head and water controls are way up front. Should put the shower controls on the side or move up the pull down seat closer to the those shower controls.
Pool was also not ready in this hotel, since it was new
Otherwise the hotel was very nice...The manager was very nice along with all the other staff. Rooms were comfortable, clean.
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