Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Olga's House, I like it!

Posted 16-Nov-2014 on Hotels.com
Pros:location is very good. Innkeeper very nice Little disadvantages:need climbing many stairs. Breakfast out to eat and not too rich
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Fantastic Location, good wifi, accommodating staff

Posted 10-Nov-2014
Pros: Location
Cons: Nothing. There are A LOT of stairs and no lift, but nothing can be done about this and it is probably the same in most places in Florence.
Location: Located in a lane way between Piazza della Signoria and Loggia del Mercato Nuovo. Couldn't ask for a better location in Florence.
Nicely renovated, clean and VERY large rooms. Great wifi. The location is perfect, walking distance to all the main attractions in Florence. As it is a guest house and not a hotel and there is no reception, ensure you make arrangements with the owners before your arrival to ensure a smooth check in. I rudely have forgotten the owners name, but he was extremely accommodating and prepared to ensure my every need was met (unfortunately I didn't have any, but he did provide me with a map!). Breakfast is a voucher for one of the cafes in Piazza della Signoria, which is about a 15 meter walk from the front door and entails pastries and coffee with the locals. If you want a hotel, this is not for you, but I highly recommend Olga's house and when I return to Florence, won't even consider staying anywhere else.
4 out of 5
Recommended
for Personal Event
by RYANfrom New York

Olga's House

Posted 02-Nov-2014 on Hotels.com
Olga's house is perfect for the travelor who knows they will be site seeing and not concerned with needing the amentities of a larger hotel. It's in the perfect location in Florence, walking distance to everything. The rooms are simple, but very clean. The hotel manager was beyond accomodating to my travel schedule, I was a guest here twice over a week period, as I was traveling to Siena and other parts of Italy as well. He was super helpful with setting me cabs to the airport, giving suggestions for restaurants and meeting me early to check in (this is not a normal hotel with an actual front desk), and overall was a really great experience. But again, this is the hotel for a travelor who is not high maintenance.
Comment from Hotel Management
03-Jan-2015 by Director, Hotel Management
Thanks for this awesome review, we hope to see you soon! Your satisfaction is very important for us and knowing that you enjoyed your stay will push us to keep up the good work and make everything possible to do it better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Centrally placed.

Posted 12-Oct-2014
This B and B is right in the heart of Florence and within easy walking distance of most of the must see places. It is clean and comfortable enough, but though it has two chairs, it lacks any comfortable chair for sitting in. Although described as a B and B the breakfast is actually provided through vouchers usable at two nearby restaurants which entitle one to a small cup of coffee and a pastry which have to be eaten standing up. Roberto who looks after the place is not always there but when present he is invariably friendly and helpful. Unfortunately the place is up 80 steps and so is probably unsuitable for the elderly or the arthritic. There is no elevator. I think that I got more or less what I paid for and the central location was a definite plus. I enjoyed my stay and would recommend the hotel to anyone else if asked.
Comment from Hotel Management
05-Nov-2014 by Director, Hotel Management
Is a great pleasure read your review, thanks for your time and kind words that you spent. I hope soon you have opportunity to be able to stay a little longer with us. Warm greetings
2 out of 5
by A verified travellerfrom australia

good location...characterless

Posted 27-Sep-2014
Pros: Location
Cons: Almost everything. The room feels like a cell.
Location: Quite close to Florence train station and easy walking distance to many landmarks.
A "bed and breakfast" without the breakfast. Vouchers provided to have coffee and a croissant elsewhere. Hosts not at the facility, but can be phoned if there is a problem. Expected stairs as no lift, but 80 stairs! On the bright side the accommodation encourages you to leave early and not return till late. It's very sterile and unwelcoming.
Comment from Hotel Management
06-Oct-2014 by Director, Hotel Management
After so many years we can easly say that we meet many tourist, everyone different each other from a different country and mentality ...as always we try to offer the best as we can and it made us happy to see that all our guests enjoy his stay, appreciate and understand what we do ...sometime any effort would be innutile and there always been a source of complain. We are thinking that you were taking advantage of our patience and you were searching any single possibility to find a situation for a complain. Best Regards
4 out of 5
Recommended
by Liisafrom Kouvola

Portaat torin laidalla

Posted 24-Sep-2014 on Hotels.com
Huone oli siisti ja toimiva, isäntä ystävällinen. Hotelli ei sovellu liikuntaesteiselle, talo on vanha ja kapea, jyrkät kiviportaat, ei hissiä. Mutta jos jaksaa kiivetä, hyvä valinta aivan keskellä vanhaa kaupunkia, silti kohtuullisen rauhallinen, ainakin sisäpihan huone, josta kokemukseni. Aamukahvin ja croissantin saa lähiravuintolasta.
Comment from Hotel Management
03-Jan-2015 by Director, Hotel Management
Thank you very much for your great review, and for appreciate the costant effort tant to ensure our guests a good service.
1 out of 5
by A verified traveller

Posted 23-Sep-2014
I would not call this place a hotel. It's maybe a shelter or a hostel. The place has no porters or bellhops. You have to carry your bags up to the 4th. floor. Do not expect any help from the owner. The place has no room service no matter how long you stay. The host does not stay in the place, and you can only communicate with him using text messaging. On arrival, the host, Roberto, gave us personally only one small towel. The absence of bath towels was explained as a laundry problem. We were afraid to put on the white bathrobes because they were grayed. There was a chilly night and we found no blankets. Then we struggled with toilets which did not flush and with a room's door we could hardly manage to open. Instead of apologies we were blamed for things we had never done. Check out is at 10:00 AM. We freed our rooms around 8:00 AM. We wanted only to leave our bags somewhere for several hours because our train's departure was later in the afternoon. That is a regular hotel service but not at Olga's house. We were refused. The owner said that it is not his business to guard our bags, even though he promised this the day before. When I asked him if Olga's House is a hotel, he admits the answer is - " NO " . You definitely do not want to depend on a mood of an unfriendly owner of Olga’s House at beautiful Florence.
Comment from Hotel Management
06-Oct-2014 by Director, Hotel Management
Dear Sir and Madame, people who are reading, already found the answer for your title. You have choose a Bed & Breakfast and as you wrote NOT a Hotel ...there are a Big difference !!
4 out of 5
Recommended
by Sharleenfrom Ottawa

Best location!

Posted 05-Aug-2014 on Hotels.com
This was a very well-located B&B. It was close to everything in a safe area with lots of great restaurants and gelato nearby. High-end shopping could be found minutes away. 5 minute walk from Ponte Vecchio and Duomo. 80-step climb to the B&B as it is on the 3rd floor, but that just means extra exercise and more gelato could be eaten guilt-free! Breakfast is not located at the B&B but there is a choice of 2 restaurants and vouchers were given--these are 1 minute walk from the B&B!
Comment from Hotel Management
22-Nov-2014 by Director, Hotel Management
Hi and THANK for the comment ...Really Happy that you have a great stay and enjoy your time here with us !! As Always we try with everyone the best as we can for offer the best stay . GRAZIE
3 out of 5
Recommended
for Getaway With Friends
by fifrom london

fantastic location

Posted 15-Jul-2014 on Hotels.com
hotel was right in the centre and close to the weekend market in the local plaza. Roberto the host was amazing. very hospitiable, and loved to have a chat.
Comment from Hotel Management
22-Nov-2014 by Director, Hotel Management
Hi and Thanks for your comment Happy that you have a nice stay and enjoy your time ...was my pleasure to offer the best support . GRAZIE
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 11-Jun-2014 on Hotels.com
Stay was excellent. One of the few Italian hotels with a large bed which can accomodate Western guests. Also very clean and comfortable. Tip: Request for a room which is not on the street side since it is quite noisy. This is not a good hotel if you are old, have medical conditions or a lot of luggage since there are quite a lot of stairs to get to hotel.
Comment from Hotel Management
03-Jan-2015 by Director, Hotel Management
Thank you very much for your great review, and for appreciate the costant effort tant to ensure our guests a good service.