Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in city center

Posted 16-Jul-2014
Pros: Historical building in heart of Florence.
Cons: Instead of having
Renovated palazzo walking distance from major sites. Very helpful staff, excellent breakfast. Rooms on the small side, but decorated with traditional furniture. Loved our stay and would recommend to friends without reservation.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ USA

Great location!

Posted 14-Jul-2014
Cons: King size bed (two twin beds pushed together)!
Stayed one night July 2014 Clean rooms, great breakfast buffet! Close to train station and Ponte Vecchio.
5 out of 5
Recommended
for Everyone
by Richard from New York, NY

Excellent accommodation , centrally located !

Posted 11-May-2014
I've stayed at the Pierre many times and when in Florence it's the only hotel I'll stay at! In my book it gets five stars!
4 out of 5
Recommended
for Everyone
by Peter from Horndean, UK

Ideally placed, comfortable, diligent staff

Posted 05-May-2014
Pros: Location, comfortable bed, friendly staff, free wifi internet access.
Cons: The provision of tea and coffee making facilities in the room would be a big improvement.
Location: The Duomo, Ponte Vecchio and Uffizi and manay shops and restaurants are in easy walking distance.
Our room on the fifth floor was kept spotless and the bed was firm and comfortable. There was a good safe in the wardrobe large enough for us to store what we needed. The room was kept spotless and tidy. However we'd have liked tea and coffee making facilities in the room. Very well situated for access to all of Florence's main sites but be prepared for some noise from outside at nights as revellers shouting can be heard but we were never troubled unduly by this. Breakfast is served in a room on the fourth floor and catered well to our needs. Good coffee on tap and ample variety of food. Reception staff were always very friendly and helpful. The room keys are stored in plain site and never once were we asked for any means of identification when asking for the room key on our return, even from staff that we'd never seen before. We made sure to make good use of the room safe for that very reason as we feel it would be easy for anyone to chance asking for a room key and gain access without ever being identified. The lack of a restaurant for evening meals doesn't matter as there are so many places to eat nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing location, very clean, great stay

Posted 01-May-2014
We had a great stay at this supremely located hotel. The rooms are a bit small, but they are clean and with space for your belongings. The staff was friendly and we had a great stay here.
3 out of 5
Recommended
for Everyone
by A verified traveller

hotel pirre

Posted 30-Apr-2014
great city in great area where all the action is room very basic and plan
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel - excellent location

Posted 03-Apr-2014
Lovely experience attentive staff Breakfast ok - could be better
3 out of 5
Recommended
for Everyone
by sherine from Egypt

Location is perfect

Posted 17-Mar-2014
Cons: Room furniture
Was good & we enjoyed our stay except the heater in the bath room wasn't so good.
5 out of 5
Recommended
for Business Travellers
by Marya Snow from Hudson ma

Posted 17-Nov-2013 on Hotels.com
Excellent location room very large and clean Staff at tentative would highly recommend to anyone !!!!
4 out of 5
Recommended
for Couples
by Dolly from Manchester

Very nice Hotel 10 mins from station

Posted 02-Nov-2013
Pros: It was very clean staff very nice breakfast lovely plenty of choice.
Cons: Better pillows, room on the small side not impressed with view from window and no bath.
Location: 10 mins from station and bus station, within walking distance for all sights. One hour train journey to see Pisa.
Had a lovely time in Florence. Hotel was on the door step for all sights, very clean, breakfast was excellent with plenty of choice, room was a bit small with no view, window opened out to a light-well which was about 4 foot from room opposite so had to keep net curtain closed otherwise could see neighbour. Staff very nice, pillows a bit on the hard side but all in all I would recommend this Hotel.