Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from London

Good location but quite dated

Posted 22-Aug-2014
The hotel is quite dated particularly the bathrooms The breakfast was not great, quality of pastries, bread and cereals was poor.
5 out of 5
Recommended
for Everyone
by A verified traveller from Swindon UK

Location

Posted 17-Aug-2014
Pros: Everything but the location was brilliant to see all the sites
Cons: Hard to find any fault
Location: All the major sites for Florence are within minutes walking distance
Great location for all the sites. All are close by within walking distance. Wi Fi is good. Breakfast is fine. Staff were great and nothing was too much trouble. Room was very clean and all the facilities worked ok. Bathroom was spotless! Air conditioning was not noisy and worked a treat. Could not find any fault with this hotel and would recommend to anybody to stay at the Hotel Pierre
4 out of 5
Recommended
for Everyone
by A verified traveller from New Delhi

Nice hotel walking distance from everything

Posted 08-Aug-2014
We had a wonderful time here only the standard rooms were too claustrophobic ..... I think the other rooms overlooking the street were wonderful
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Excellent in every aspect.

Posted 01-Aug-2014
Pros: Location, conditions, staff.
Cons: No complains
Very happy with conditions and service, would highly recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel in city center

Posted 16-Jul-2014
Pros: Historical building in heart of Florence.
Cons: Instead of having
Renovated palazzo walking distance from major sites. Very helpful staff, excellent breakfast. Rooms on the small side, but decorated with traditional furniture. Loved our stay and would recommend to friends without reservation.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ USA

Great location!

Posted 14-Jul-2014
Cons: King size bed (two twin beds pushed together)!
Stayed one night July 2014 Clean rooms, great breakfast buffet! Close to train station and Ponte Vecchio.
4 out of 5
Recommended
by gary from Washington statre

Posted 25-May-2014 on Hotels.com
due to great central location can be noisy at night, pedestrian street partying frequently didn't quite down until 2-3 AM. ask for a room off the street.
5 out of 5
Recommended
for Everyone
by Richard from New York, NY

Excellent accommodation , centrally located !

Posted 11-May-2014
I've stayed at the Pierre many times and when in Florence it's the only hotel I'll stay at! In my book it gets five stars!
4 out of 5
Recommended
for Everyone
by Peter from Horndean, UK

Ideally placed, comfortable, diligent staff

Posted 05-May-2014
Pros: Location, comfortable bed, friendly staff, free wifi internet access.
Cons: The provision of tea and coffee making facilities in the room would be a big improvement.
Location: The Duomo, Ponte Vecchio and Uffizi and manay shops and restaurants are in easy walking distance.
Our room on the fifth floor was kept spotless and the bed was firm and comfortable. There was a good safe in the wardrobe large enough for us to store what we needed. The room was kept spotless and tidy. However we'd have liked tea and coffee making facilities in the room. Very well situated for access to all of Florence's main sites but be prepared for some noise from outside at nights as revellers shouting can be heard but we were never troubled unduly by this. Breakfast is served in a room on the fourth floor and catered well to our needs. Good coffee on tap and ample variety of food. Reception staff were always very friendly and helpful. The room keys are stored in plain site and never once were we asked for any means of identification when asking for the room key on our return, even from staff that we'd never seen before. We made sure to make good use of the room safe for that very reason as we feel it would be easy for anyone to chance asking for a room key and gain access without ever being identified. The lack of a restaurant for evening meals doesn't matter as there are so many places to eat nearby.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing location, very clean, great stay

Posted 01-May-2014
We had a great stay at this supremely located hotel. The rooms are a bit small, but they are clean and with space for your belongings. The staff was friendly and we had a great stay here.