Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Bath room is about 7 feet by 4 feet

Posted 04-Nov-2014
Location: Outstanding location. Walking distance Close to many popular tourist spots.
In the super small bath room measuring about 7 feet by 4 feet there is a huge bidet too. The shower curtain encloses you in a Two by two area. Cramped!
1 out of 5
by A verified traveller

Great Location, Terrible Stay

Posted 21-Oct-2014
Room was surrounded by scaffolding so couldn't open window or dirt and dust flew in. At 8am workmen began sawing, hammering, singing and whistling. Hotel manager promised a one-night refund but has been as elusive as an eel. Unhelpful front desk staff, no real shower, chintzy towels and sheets. I would not recommend staying here at all; unless I really, really, really disliked you.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 19-Aug-2014 on Hotels.com
2 out of 5
Recommended
for Families
by Saad Alifrom Philadelphia, PA

Location is great but rooms are not great

Posted 07-Aug-2014 on Hotels.com
Positive - great location, rooms are big as i rented a room with 4 bed. Negative - bathroom is really small and not up to par. there is no shower enclosure. the water speed on the shower is almost non-existent. you have to pay for internet and it does not work at all. i will advise get the cheapest package (1.5 euro for 1 hour) and test it out. don't buy the expensive package. i tried two days and no luck. don't eat at the restaurants right outside of the hotel. they are touristy place and not great food. it was really hard to live in florence for 4 days without a proper shower in the hot weather.
3 out of 5
Recommended
for Families
by Carlofrom Montreal, canada

Very nicely located

Posted 28-Jul-2014 on Hotels.com
Small hotel on fourth floor, nice breakfast, excellent location. Rooms are nice and comfortable. Do not eat at restaurants right infront of the hotel, expensive and a tourist trap.
2 out of 5
Recommended
for Families
by A verified traveller

Decent Hotel

Posted 23-Jul-2014 on Hotels.com
This hotel has a great location, right in the middle of the Republik Square.The actual hotel room isn't all that great. The rooms are muggy, and my husband and I both woke up feeling sick & congested. Hotel staff was not pleasant at all. I had my luggage & my 9 month old downstairs in the hotel entrance waiting for my husband to bring the car so we could pack up and leave...and the hotel agent came and told me to move because it wasn't good for business for me to stand there. I would definitely not recommend anyone to stay there, especially if you have a little one.
1 out of 5
by A verified travellerfrom Los Angeles, CA

The worst choice of hotel I have ever made

Posted 21-Jul-2014
Pros: Nothing
Location: It is close to all the attractions in Florence. Very noisy at night since it is in one of the main Piazzas.
Very Overpriced rooms. Far from train station, it is not within walking distance, especially if you have luggage. Staff very rude. Poor, very poor selection and quality of breakfast, basically not fresh pastries. Dirty room and bathroom. No basic services like TV and the facility to open the dark wood window. The hotel is located in the fourth floor of a building with no sign with the name of the hotel. Small cage elevator to get to the fourth floor. Hotel is popular for receiving large groups of teenagers from the USA, therefore is very crowded in the small lounge in the mornings and noisy at night. Room very small with thin and old pillows. No WIFI. I regretted and understood why my reservation was non-refundable.
2 out of 5
by A verified travellerfrom g

Good location

Posted 18-Jul-2014
Very basic not very nice overpriced good location can do better
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by Rosefrom San Jose, CA

Perfect location.

Posted 14-Jul-2014 on Hotels.com
Most perfect location with restaurants literally right outside the front door. Shopping +++ all around. Very easy walking access to sights. The bathroom was quite small with the shower a little different in that it was just in a corner with a curtain drawn right over the toilet. Everything got soaked and that made the floor very slippery and required some drying attention in order to continue with morning routine. Breakfast was very nice with lots of good coffee.