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Reviews of Kursaal and Ausonia Hotel

3 out of 5
Kursaal and Ausonia Hotel
Via Nazionale, 24, Florence, Tuscany

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 87 reviews" "
Rating 8 - Good. 39 out of 87 reviews" "
Rating 6 - Okay. 21 out of 87 reviews" "
Rating 4 - Poor. 5 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good location. Clean room.
I stayed here for two days in July. It's in a good location only about a 10 minutes walk from the Train station. It's about a 10 min walk into the center of town. There are lots of cheap places to eat and small grocery store outside. The reception is on the 3rd floor even though some rooms are on the 2nd floor. You need to leave the keys with reception when you go out. The room was clean and I could smell the bleach from when they cleaned last. The bed has a egg foam too so it's probably an old bed. The pillow should be replaced. I had to fold it many times to support my head. Facing the street, the windows did a good job blocking the street noise but you will hear the room doors down the hallway shutting loudly. The shower is a bit tight being maybe 4 feet by 3 feet deep. The breakfast a good. Better tHan I expected for a cheaper hotel. Fruits, croissants, hard boiled eggs, bread, cereals and yogurt.
Stayed 2 nights in Jul 2017

8/10 Good

Karolanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The room was great and so was the service. He let us know where to eat and where to go each day!
Stayed 2 nights in Jun 2017
Response from visi on 3 Jul 2017
Thankyou

6/10 Okay

Eric Baker

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2017

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Comfortable
Super friendly hotel, staff, everyone so nice. Let me store luggage and use their wifi even after I checked out. Location close to the railway station and main sights can't be beat. Breakfast was good if somewhat standard for Italy. I would stay here again in an instant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Evelyn

8/10 Good

Amelia, Philadelphia

Liked: Cleanliness, staff & service, room comfort
Good hotel near Santa Maria Novella Train Station
The breakfast was buffet style and offered a lot of variety considering you're on the Continent of Europe. (Remember Europeans don't eat large breakfasts). The staff were very helpful and more than polite; in fact, they were quite friendly. I appreciated that they gave me a room overlooking the back side of the hotel since it was quieter. The facilities were clean. However, there was a bit of a musty smell coming from my room. I don't know the cause and it wasn't overwhelming so I didn't make a big deal of it. The location is what makes the hotel the best. It's a 10 minute walk from Santa Maria Novella train station which is where the buses to and from the airport pick up and drop off. Also Florence's main bus station is near the train station too. Overall, other than the musty smell, the hotel was great and I will definitely stay there again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

4/10 Poor

Elvar Már

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location.. Thats about it
Good location but a weird hotel. Worked well for a group of friends partying, I would not go here on a romantic getaway

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Florence
Hotel was less than 10 minutes walk from train station. Hotel was easy to find and had some good restaurants and bars close by. Staff were friendly and really helpful on check-in, advising on the places to visit whilst in Florence. Would recommend this hotel for its location and value for money.

6/10 Okay

Nick, Sydney, Australia

Close to everything.
Very basic hotel and room. Met our needs. Good wifi. Close to everything.

8/10 Good

Prakash

Liked: Staff & service, property conditions & facilities
Thank you very much. We hope to see you soon.

6/10 Okay

RT, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
Rome
Good place for the money spent...Room had comfortable beds and its own bathroom. Staff very nice, and B.& B was close to all the places we wanted to visit.
Response from visi on 17 Jun 2016
Thank you very much. We hope to see you soon!

10/10 Excellent

Jeanette, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in convenient location.
The hotel is in a convenient location not far from the station and close to the Mercato Centrale. There are also plenty of restaurants nearby. The staff are really friendly and helpful and breakfast is ample with lots to choose from.
Response from visi on 17 Jun 2016
Thank you very much. We hope to see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much. We hope to see you soon!

6/10 Okay

FANNY

Disliked: Property conditions & facilities, room comfort

8/10 Good

Midory, Birmingham

Liked: Cleanliness, room comfort
nice hotel near to the tourism area
It's nice, clean and tidy hotel, near to the train station and tourism area within walking distance. Provided breakfast was great.
Response from visi on 18 Jun 2016
Thank you very much. We hope to see you soon!

8/10 Good

James R.

Liked: Cleanliness, staff & service, room comfort
Overnighter
Nice hotel in the heart of Florence. Parking is not cheap in this area, but if you aren't driving there probably isn't a better deal and so close to so many great things in the city. Room was clean and substantial. No frills. Just a good, quiet place to sleep.

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Kathrine

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2017

8/10 Good

Ramon Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De paseo por Europa
La atención excelente de todo el personal, un poco incomoda la recepción y el elevador demasiado pequeño, pero eso es parte de la magia del lugar
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel antigo, porém inteiro reformado e modernizado. Ficamos no quarto de frente a rua, com duas janelas anti-ruido. Não se escutava um barulho, excelente. Equipe cordial e atenciosa. Com certeza retornaria e indicaria a amigos e familiares.

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from visi on 3 Jul 2017
Grazie

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from visi on 3 Jul 2017
grazie

8/10 Good

Guido

Liked: Cleanliness, staff & service, room comfort
Response from visi on 3 Jul 2017
Grzie

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy buen alojamiento, desayuno muy completo y rico. Excelente ubicación y atención
Stayed 2 nights in Jun 2017
Response from visi on 3 Jul 2017
Gracias

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Box minusculo

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva, disponibilità e cortesia verso il cliente. Siamo soddisfatti.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, ótimo café da manhã e bons quar
Adoramos o hotel! Tem elevador, excelente café da manhã, o quarto que ficamos era ótimo! Apenas de ser com vista pra cidade, não tinha barulho da rua! Pessoal educado! Preço bom! Voltaria neste hotel com certeza!

8/10 Good

Claudio

Liked: Cleanliness, staff & service
Hotel in ottima posizione
Ottima la posizione, buono il servizio. Personale molto cortese. Stanza pulita e colazione buona

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Valerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pulio, economico e comodo per il centro
Esperienza generalmente positiva. Non tanto agevole la sosta in auto di fronte all'hotel per lo scarico delle valigie perchè manca un area di sosta dedicata ma in seconda fila si riesce comunque a farcela anche se passa un bus. Via Nazionale pare sia percorribile in auto ma i cartelli non chiariscono facilmente la possibilità di accesso perchè la indicano come zona a traffico limitato in orario lavortivo ed anche i vigili di zona, contattati telefonicamente, hanno incertezza sul tema. In caso i parcheggi centrali siano pieni è comunque vicino il parcheggio Parterre che alla fine costa la metà. Suggerimento: per richieste particolari o dubbi, contattare direttamente l'hotel senza passare per il sito Hotels.com: infatti le domande poste attraverso il sito nei campi del modulo di prenotazione pare non siano state recapitate all'hotel e quind qualche sorpresa ci può essere.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tre stelle cosa?
Non lo consiglierei mai. Colazione pessima, yogurt congelati e poco assortimento. Personale gentile ma sicuramente non professionale. Siamo usciti io e la mia ragazza la mattina e al rientro la sera abbiamo trovato la camera aperta (ovviamente si sono scusati) per fortuna non mancava nulla. Ogni sera al rientro trovavamo un receptionist diverso che pur non avendoci mai visto ci consegnava le chiavi della camera senza problemi e senza chiedere documento (chiunque avrebbe potuto prendere quelle chiavi). Il bagno non ha il bidè. Nota posita è sicuramente la posizione centrale e vicina ai luoghi turistici di maggiore interesse.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Albergo comodo, prezzo molto conveniente; perfetto equilibrio fra qualità del servizio offerto e spesa richiesta. Ottima la colazione.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel pulito ed economico, raccomandato
l'unico appunto è che avento la recection all'ultimo piano e non avendo utilizzato l'ascensore, sarebbe stato più chiaro un cartello all'ingresso che segnalava dove trovarla.

8/10 Good

Costantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel per brevi periodi
Soggiorno breve ma positivo

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, good location
10mins from Train station, many bars and restaurants so it is convenient to get one you like. quite close to famous chapel and museum. Value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel confortevole ed economico
Ottimo hotel per rapporto qualità/prezzo. 10 minuti dalla stazione e 10 minuti dal centro.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Praticidade.
Bem situado, próximo de todo comércio. Próximo da estação de trem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Albergo vicino al centro e alla stazione
Albergo situato a 400 metri dalla stazione d smn e dal centro. In una palazzina stile fiorentino come la maggior parte degli alberghi medi di Firenze. Servizio di ascensore, ottimo staff molto educato e disponibile. Comodo per i servizi e le cose quotidiane con molti negozi sottostanti (lavanderia, supermercato, tabacchino, ristoranti) Ho notato una bella pulizia dell ambiente, molta cura per il cliente anche la mattina per la colazione. Ho avuto un probelma con il riscaldamento e mi hanno servito di una stufetta che ha scaldato la camera. Camere moderne e accessiorate, con un bel wifi. Unico neo estetico il pavimento in cotto che personalmente non piace, ma come detto prima firenze e le sue tradizioni son cosi. Sicuramente con un bel pavimento moderno farebbe un ulteriore salto di qualità. Nel complesso bella esperienza soprattutto per il costo che è stato basso.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simple, propre, et pas cher.
La chambre parfaite, salle de bain également. Peut être juste pas assez de pression dans le tuyau de la douche (mais c'est qu'un detail). Je le recommande niveau qualité / prix. Parfaitement bilingue italien / English

6/10 Okay

Pongpunt

Liked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal trato del personal
Las fotos del hotel x internet don un fraude.

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com boa localização e limpo!!
Gostei muito o hotel, um bom café da manhã, relação custo x benefício muito boa, localização, recomendo!

8/10 Good

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetnie zlokalizowany i pyszne śniadanie
Hotel niezbyt nowy, ale za to obsługa bardzo miła. Pyszne włoskie śniadanie i rewelacyjna lokalizacja.