Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from sarasota fl

Fantastic location

Posted 26-Sep-2014
Pros: Staff. And location
Location: Close to everything. We walked every where. Restaurants close by.
The room was small and basic but quite comfortable, and the location can't be beat. One block for Duomo. The staff was friendly and courteous. Very nice breakfast buffet. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2014
A very nice hotel right on the square that houses the Santa Maria del Fiore cathedral.
3 out of 5
Recommended
for Families
by A verified traveller from montevideo, uruguay

Nice hotel , fríendly, very Good locación

Posted 16-Aug-2014
Pros: Locación, quieto
Cons: Wifi service
Location: The best of Florence aré very close at hotel
Bad wifi, Good breakfast, very Good locación, romos confortable, staff fríendly, quite
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Aug-2014
Great place, close to everything. It is only a 10 minute walk from the train station with luggage. Breakfast, offerings like in every hotel we stayed in Italy is identical (same company supplying stale bred roles, ham). This part gets old after a 3rd 4 star hotel stay.
4 out of 5
Recommended
by Brandon from USA

Great location

Posted 30-Jul-2014 on Hotels.com
This hotel has an amazing location and staff at the front desk were very nice and helpful.
3 out of 5
Recommended
for Couples
by Maria from NY

Great neighborhood but needs an update

Posted 30-Jul-2014 on Hotels.com
Great location- right near the duomo and the piazza. There were plenty of places open to get drinks, food and desert at night. It was convenient to other areas such as the ponte vecchio, mercato centrale, galleria academia, the uffizi...etc. the hotel itself is very dated and has limited amenities. The air conditioning was unreliable and only worked for a few hours our first night. The room itself was old and had an aged smell, also small. Some redeeming qualities include the breakfast which offered typical European breakfast options - cold cuts, croissants, toasts, yogurt, cereal, juice. The staff was also very pleasant and helpful. You have to pay for wifi.
4 out of 5
Recommended
by Roger

This traveller left a rating score only Posted 30-Jul-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 26-Jul-2014 on Hotels.com
2 out of 5
Recommended
by aj from australia

noisy

Posted 22-Jul-2014 on Hotels.com
stale rolls, windows that did not close. endeavoured to please. central but noisy location
3 out of 5
Recommended
for Couples
by A verified traveller

Posted 17-Jul-2014 on Hotels.com
Location was great. Rooms and comfort were okay. On their website we saw advertised "free wifi" but that is not true. There is wifi available for purchase.