Ratings based on 459 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom St. Paul, Minnesota

Great hotel in the middle of city.

Posted 21-Mar-2015
Pros: Staff was very pleasant and helpful. Breakfast was lovely with a beautiful setting and great choices to eat each day.
Location: Location is superb and within walking distance to most anything in Florence. Train station and airport 15-20 minutes by taxi.
The staff at the hotel was excellent in taking care of us. Room was spacious, clean, and with a great view. The main door to the hotel is located on a busy street that leads to everything within walking. Easy access to train and airport, within 15-20 minutes by taxi. Highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2015
Superb location, friendly staff, Enjoyable breakfast, good value. Would stay there again when in Florence.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 沖縄県

街の中心でおしゃれなホテル。

Posted 10-Feb-2015
Pros: 内装。スタッフ。立地。
Cons: 使い方が悪いのか、空調。真冬に泊まったが、ちょっと寒かった。
Location: ドゥオーモ、ウフィツィ美術館等々
駅から少し歩くが、街の中心でドゥオーモやウフィツィ美術館など、観光にすごく便利。また、スーパーやデパートもすぐ近くにあって、便利。特に気に入ったのが、内装。すごくいい。スタッフも親切。おすすめ。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom G

Hotel muy bonito y céntrico,

Posted 04-Feb-2015
Fantástica,si vuelvo sin duda al Mismo hotel,esta céntrico y la gente muy amable
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Gloucestershire

Ideal

Posted 29-Jan-2015
Easy to find on foot from station (or by taxi!). Central, very close to cathedral/galleries. Quiet, clean. Friendly helpful unobtrusive staff. Good breakfast buffet selection. Lovely kingsized bed. Lots of nearby shops and places to eat.
3 out of 5
Recommended
for Everyone
by A verified traveller

利便性の高いホテル 設備には難あり

Posted 12-Jan-2015
部屋の鍵がオートロックではなく、内からもわざわざkeyを使いロックしないといけないのが面倒くさい 宿泊客の多い少ないでwifiの速さが変わるのでは?!と思うくらい日によって違う 部屋の床が歩くときしむ ですが、街のど真中にある立地が良いのがポイントでした。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sicily

Hotel di charme nel cuore di Firenze

Posted 05-Jan-2015
Soggiorno fantastico,città splendida anche sottozero!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2014
Pros: Great view
Great experience and so close to the cathedral! Right on one of the main shopping streets. I was upgraded to a larger room. A wonderful surprise!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton UK

Really great hotel.

Posted 25-Dec-2014
This hotel is absolutely spot on for its location, right at the heart of everything. There is so much to see in Florence that it's great to just be able to pop back for a rest after walking around for long periods of time. All together friendly staff and good breakfast. Comfortable room with everything you need. Would definitely use this hotel again just because of it's locality. Everything else is a bonus.
2 out of 5
by A verified travellerfrom abu dhabi

i recomend to stay at well known hotel as sheraton

Posted 24-Dec-2014
Pros: location
Cons: rooms are very small , no arabic tv channels
Location: ok
from the discounted price given in the the expedia site i imagined that hotel is high class hotel , but it is not .