Front of property

Reviews of FH55 Hotel Calzaiuoli

4 out of 5
FH55 Hotel Calzaiuoli
Via Calzaiuoli 6, Florence, FI

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 955 reviews" "
Rating 8 - Good. 324 out of 955 reviews" "
Rating 6 - Okay. 79 out of 955 reviews" "
Rating 4 - Poor. 23 out of 955 reviews" "
Rating 2 - Terrible. 9 out of 955 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely hotel, would recommend to anyone staying in Florence. Staff were so nice and helpful. Rooms were clean and beautiful. Centrally located to all key points in Florence and easy to walk anywhere we wanted to be.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! From a smooth check-in, to our beautiful, comfortable room, everything about our stay was wonderful. The staff were very helpful, arranging dinner reservations and transportation. The welcome drinks in the lobby each evening and the abundant breakfast offerings were also appreciated. Located just a very short walk from the Duomo, it's the perfect place to stay in Florence.
Stayed 2 nights in Feb 2024

10/10 Excellent

LEE, Lake Placid

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small, but functional. Great location, but our room faced the street and the people/police/ambulances/street noise was very loud and continued till 5AM every morning and made sleeping bad. Room also got very hot despite being 50F outside requiring opening large windows several times throughout the night.
Stayed 3 nights in Feb 2024

8/10 Good

nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel has an excellent location walkable and in the center of everything. bath are was not really clean with black mold.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pedro, guatemala

Stayed 2 nights in Dec 2023

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Florence the hotel was wonderful and clean and the staff were great
Stayed 4 nights in Dec 2023
Response from Oreste Conza Room Division Manager on 19 Dec 2023
Dear Mr Paul,Thank you for taking the time to share your experience with us and for such kind words;We really hope to be able to welcome you in our Hotel soon again!Best regards,

10/10 Excellent

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room overlooked a quite "popular" street, but it was time for Christmas markets. We needed to eat quite early as we were leaving for an excursion in Rome. The woman in the kitchen was very helpful in letting us go in and eat early breakfast.
Stayed 2 nights in Dec 2023

8/10 Good

Abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
موقع ممتاز جدا الموظفين جدا متعاونين موظفة الاستقبال في وقت وصولنا في الليل ما قصرت معنا وكانت تتجاوب مع اتصالاتنا بشكل سريع قبل الوصول و كانت متعاونة عند وصولنا وحققت رغبتنا في تغيير الدور لكن للاسف نسيت اسمها كذلك النادلة في الفطور حبيبة الخدمة اللي تقدمها جدا ممتازة كل افطار تتاكد انه ماينقصنا شيء وتتاكد من القهوة اللي نحتاجها وكذلك سألنها عن بعض تفاصيل الافطار وشرحتلنا بالتفصيل ماشاء الله من الخدمة اللي تقدمها تحس انه انت الوحيد في الفطار يوجد نقطة مهمة للي بيجي بالسيارة المنطقة جميلة لكن ما انصح بالسيارة ابدا لاني مدة ٣ ايام ما احتجت السيارة وكلفتني قيمة ايجار السيارة وقيمة ايجار الموقف لان المنطقة قديمة وشبه مستحيل تحصل موقف مجاني
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, staff and location!
Stayed 1 night in Dec 2023

10/10 Excellent

Hock Loon

Stayed 7 nights in Nov 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt welcome, everyone was so pleasant and helpful even though we spoke very little Italian. Our room was very comfortable and quiet, even though we had a beautiful view right onto the street life below. The breakfast was so much more than we expected, everything was wonderful and we would definitely stay here again. Thank you for making the first night of our vacation so memorable
Stayed 1 night in Nov 2023

10/10 Excellent

Hiam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZINGGGGGG HOTEL, LOCATION, AND STAFF
The hotel is amazing ..it is located right in the center ! The breakfast is so rich and delicious. The staff is extremely friendly in particular the waitresses at the breakfast called Habiba and Beatriz. Both ladies know exactly how to take care of customers.
Stayed 5 nights in Nov 2023

10/10 Excellent

Dung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, friendly staff, good breakfast. We are not allowed to use AC in the room!
Stayed 2 nights in Nov 2023

8/10 Good

Dina, riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in the center of the city near the Uffizi museum and right next to shopping areas. You are walking distance to all the major sites.
Stayed 3 nights in Oct 2023
Response from Oreste Conza-Room Division Manager on 6 Nov 2023
Dear Dina,We thank you for sharing your review, we are delighted to know you have enjoyed the Hotel location which allows guests to visit all major sites within a few minutes walking.Hoping to welcome you once again, we send our best regards.

10/10 Excellent

Liana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly and very helpful staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happily surprised with almost every aspect of the hotel: very clean, beautifully run, close to everything. The very best part was how friendly and helpful and delightful all members of the staff were! Polite, helpful, thoughtful! And at breakfast, Habiba made every morning a delight! She even prepared a tray with hot water and lemon for my sister, who had gotten a cold. I will recommend Calzaiuoli to everyone! And if l should be so fortunate as to return to Florence, I'll only want to stay there. Thank you. Mark Jensen
Stayed 5 nights in Oct 2023

10/10 Excellent

TESS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location near shops, restaurants and within walking distance of sites. The room size was reasonable, however the bathroom was quite small and the rooms weren’t very soundproof. The staff were fabulous and the breakfast was amazing.
Stayed 3 nights in Oct 2023

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FH55 is a wonderful place to stay! With a delicious breakfast to start your day, a perfect location to explore Florence, kindest of staff, beautiful room and a glass of Prosecco to welcome you back each evening after exploring. I would definitely recommend staying!
Stayed 4 nights in Oct 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, friendly staff
Staff was excellent- friendly, service oriented. I asked for a room change and was accommodated. The first room was too small and the bathroom the size of a stand up shower. There are stairs in all hallways so if you have a lot of luggage it is awkward. Location is excellent. Breakfast in plentiful. Would stay there again depending on room size.
Stayed 3 nights in Oct 2023
Response from Oreste Conza Room Division Manager on 20 Oct 2023
Dear Margaret,We thank you for taking the time to share your experience, with us. We are glad to learn that you appreciated our Staff guest oriented, as well as our central location and breakfast.For a future stay in our hotel, we suggest you to book a Superior room if you wish to have more space.Hoping to see you again, we send our kindest regards.Oreste ConzaRoom Division Manager

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located between the Duomo, the Uffizzi and Piazza Republica. The staff is very friendly and helpful. Eva of the housekeeping staff and the breakfast team are especially helpful, as are the front desk team. Excellent service and location. The only negative is that the room we had was a little small with limited shelves and storage, but we did make it work. We did have a king size bed! And the WiFi is excellent .
Stayed 4 nights in Oct 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area to stay in Florence. The room was a bit small in my opinion, but other than that everything was perfect.
Stayed 3 nights in Oct 2023

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sara, Marco and Giacomo and most of the rest of the staff were so helpful and lovely! Would definitely stay there again!
Stayed 5 nights in Oct 2023

10/10 Excellent

Kian Guan

Travelled with partner
It’s too good and especially the cleanliness and staff friendliness is impressive. Overall a very satisfied stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matthew P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION!!! 15 minute walk from the SMN train terminal. I was too busy admiring the sight of the Duomo and didn't know we were already at the hotel. Grateful they have elevators as my friends booked a hotel nearby and they had to walk up a lot of stairs to get to the elevator and glad ours was right on the ground level. Cute and charming lobby, although small, it had all the Italian charm. And since I was a VIP member, I got an upgrade to large corner unit room on the 4th floor. We heard no noise at all. The room was so lovely and well decorated and left us chocolates and even ear plugs and the only hotel that gave us 2 large bottles of complimentary sparkling water. Next time, I would like to stay here again with a view of the Duomo if lucky enough to get that availability. You won't regret staying here. Stop searching and book this today.

6/10 Okay

Katherine, denville

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are run down and full of tiger mosquitoes. Breakfast is below average and noise from street is quite loud 24/7. Reception ia lovely, but the rest of the property needs quite a bit of TLC, especially considering it is €€€. Location is great for shopping and seeing the majority of the sites.

10/10 Excellent

Stella Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in every way.
Stayed 3 nights in Oct 2023

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Hotel was in a great location in the middle of lots of shops and restaurants and very close to the Duomo. Room (two twins) and bathroom were quite small, but clean and well appointed with comfortable bending....bottled water and small chocolate at turned down was nice touch. Room despite being on busy streets was reasonably quiet when the windows and shutters were closed and it quieted down at night so sleeping wasn't a problem. A/c worked well. Good lighting in the room. Staff at front desk and around the hotel were all very friendly. Breakfast room is small but I was able to find a seat each morning and have a nice breakfast. Nothing fancy but perfectly adequate with coffee, eggs, yogurt, fruit and pastries. If when I am back in Florence would definitely consider staying there again.
Stayed 3 nights in Sep 2023
Response from Oreste Conza-Room Division Manager on 9 Oct 2023
Dear Sharon,We would like to sincerely thank you for writing such kind words; we also thank you for your meticulousness and details when sharing your experience with us, we are happy that it was a positive one.We hope to be able to have the pleasure to welcome you again in the next future!Kindest regards

10/10 Excellent

Elizabeth V

Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fun! The service was good. The location is excellent— very convenient. The only issue was the shower - very small.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

margaret

Travelled with partner
The breakfast was wonderful and the breakfast staff were excellent!
Stayed 4 nights in Sep 2023
Response from Oreste Conza Room Division Manager on 24 Sept 2023
Dear Margaret,We are happy to learn that you had a great stay with us, enjoying our breakfast offer and our staff.Kindest regardsOreste ConzaRoom Division Manager

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect. Right in the heart of the city, walkabout to EVERYTHING. Will be back. Awesome staff.
Stayed 2 nights in Sep 2023
Response from Oreste Conza Room Division Manager on 24 Sept 2023
Dear Lisa Marie,Thank you for positive feedback regarding your stay with us, we are delighted to read that everything went beyond your expectations.Kindest regardsOreste ConzaRoom Division Manager

10/10 Excellent

Claudionor Jose, Redwood City

Stayed 5 nights in Sep 2023

10/10 Excellent

Barbara J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Was given excellent room, top floor, corner unit
Stayed 2 nights in Sep 2023
Response from Oreste Conza Room Division Manager on 11 Sept 2023
Dear Barbara,Thank you for your review; we are happy you appreciated your stay with us!We hope to have you as our guest soon again!Kind regards,

10/10 Excellent

mahi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and most accomodating staff.
Stayed 6 nights in Aug 2023

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Easy to walk around from hotel. Staff friendly and helpful.
Stayed 5 nights in Aug 2023

10/10 Excellent

Luciana, astoria

Liked: Amenities
Great area and hotel
Stayed 2 nights in Aug 2023

6/10 Okay

ruth

Stayed 2 nights in Aug 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in the center of all the main attractions. Staff was very good with whatever we needed. Rooms are a little bit on the small side but overall very good.
Stayed 3 nights in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient hotel in a good tourist area of Florence
Stayed 4 nights in Aug 2023

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay!
Stayed 1 night in Aug 2023

10/10 Excellent

James, Toledo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was outstanding. Especially Raymond.
Stayed 2 nights in Aug 2023

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome. This hotel is right in the middle of shopping, eating and attractions. Had a lovely stay!
Stayed 1 night in Aug 2023

6/10 Okay

Brittney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not worth it
The plug in the bathroom didnt work so i couldnt use the hair dryer. Everytime i showered, the floor got soaked. I was never provided with a do not disturb sign, multiple staff were constantly going in. Wasnt worth the hefty bill.
Stayed 3 nights in Aug 2023
Response from Oreste Conza-Room Division Manager on 20 Aug 2023
Dear Brittney,Following your rewiew, we'd like to specify and explain a couple of things:- Before the check-in of all our guests, we always do a check of the rooms, as well as of the correct operations of the electric devices, in your case there was no failure, but if something happened during your stay, you could have advised the reception to solve the problem;- The "do not disturb" sign was inside the room, behind the door;-Regarding the problem of the water in the bathroom, you could have asked for a intervention, because until your arrival we have never received a feedback from the other clients and for our check-list everything was fine.We are very sorry because due to a this missing communication by your side, we could have solved the problems in a tempestive way.We hope that you'll give us the chance to make you change your opinion in case of a next stay with us.Best regards

8/10 Good

frances

Travelled with family
I would highly recommend this hotel. Only downside the washrooms are too small.
Stayed 3 nights in Aug 2023

10/10 Excellent

ashraf

Stayed 6 nights in Jul 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent everything
Amazing! Excellent location. Excellent air conditioning. Excellent front desk staff. Excellent servers at breakfast. Excellent housekeeping. We are a family of 4 including 2 teens. We booked two rooms. Our day started with an abundant spread for breakfast (granola, cheese, pastries, espresso drinks) in an elegant dining room. We would explore the city in the morning, have lunch at a restaurant, and recover in the hotel air conditioning during the peak heat of the afternoon (we were there in mid-July). We booked a train to the Cinque Terre and when we asked the front desk to schedule a taxi in the morning, the front desk person (Fatmir?) explained that the trains were going on strike. He was our hero because he researched the trains and determined our train was not guaranteed. He advised us that the train may reach the destination, or quit along the way, or not show up at all. So, we decided not to take the train and it really saved us. Our train never reached its destination and my family would have been stranded. He really saved our vacation!
Stayed 4 nights in Jul 2023
Response from Oreste Conza Room Division Manager on 6 Aug 2023
Dear John,We would like to thank you for your heartfelt review, we are very happy that everything went over your expectations.A special thank you to Mr Fatmir, who helped you and gave you assistance regarding the train strike.We look forward to welcoming you again in the next future.Kind regards

10/10 Excellent

Daniela

Stayed 2 nights in Jul 2023