Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

利便性の高いホテル 設備には難あり

Posted 12-Jan-2015
部屋の鍵がオートロックではなく、内からもわざわざkeyを使いロックしないといけないのが面倒くさい 宿泊客の多い少ないでwifiの速さが変わるのでは?!と思うくらい日によって違う 部屋の床が歩くときしむ ですが、街のど真中にある立地が良いのがポイントでした。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sicily

Hotel di charme nel cuore di Firenze

Posted 05-Jan-2015
Soggiorno fantastico,città splendida anche sottozero!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2014
Pros: Great view
Great experience and so close to the cathedral! Right on one of the main shopping streets. I was upgraded to a larger room. A wonderful surprise!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Southampton UK

Really great hotel.

Posted 25-Dec-2014
This hotel is absolutely spot on for its location, right at the heart of everything. There is so much to see in Florence that it's great to just be able to pop back for a rest after walking around for long periods of time. All together friendly staff and good breakfast. Comfortable room with everything you need. Would definitely use this hotel again just because of it's locality. Everything else is a bonus.
2 out of 5
by A verified travellerfrom abu dhabi

i recomend to stay at well known hotel as sheraton

Posted 24-Dec-2014
Pros: location
Cons: rooms are very small , no arabic tv channels
Location: ok
from the discounted price given in the the expedia site i imagined that hotel is high class hotel , but it is not .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maryland

Hotel Review

Posted 18-Nov-2014
Pros: The view
Hotel was clean and the room was spacious. Very nice location and a wonderful staff that looked after all of your needs.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Kansas City

Wonderful location

Posted 21-Oct-2014
The hotel is minutes from the monuments and museums. It is in between the two most popular piazzas. The staff was very professional and caring.
5 out of 5
Recommended
for Personal Event
by Howard W.from Chicago/Monee, IL

very clean/professional staff/close to many sites

Posted 21-Oct-2014 on Hotels.com
Good rate for what you get. Our twin room was a little small, but that is what you expect for european rooms in the tourist area. However, it was clean, professional staff, very good breakfast that was included. The only down side, but I could live with it, was you need to bring a travel iron as they do not supply irons and it would be nice if the shower area, even though has partly enclosed wall tile, would have had a shower curtain for the other half...Otherwise, I would highly recommend for the price and location to shopping, restaurants and sites......
5 out of 5
Recommended
for Everyone
by A verified travellerfrom philadelphia

Great hotel

Posted 14-Oct-2014
Loved this hotel and would absolutely stay there again! Location was perfect, walking distance to everything and it was down the street from the duomo. The bed was comfortable, the bathroom was clean and the shower was great. The breakfast in the morning was good as well. I have no complaints, I enjoyed every part of my stay.
5 out of 5
Recommended
for Families
by ABBASfrom Saudi Arabia

Nuce stay

Posted 08-Oct-2014 on Hotels.com
Was excellent the location was perfect I liked the breakfast The staff were very nice and helpfull