“couldn't ask for a better location...but...”

couldn't want a better location...but..they wouldn't give us a room away from the street and the people are very noisy for most of the night....we were in the old part of the hotel, which is small and the beds are hard. No air conditioning, even though it states otherwise. I agree with other reviewers about the 'staff'. Most were not overly-friendly...even on the snobbish side. Don't expect much. Florence is great! Very close to Duomo and gelato and cafe/bars are everywhere. Would recommend for location ONLY!

“Excellent location close to everything. Stop looking and just stay here.”

The hotel is located right in prime area for major sites in Firenze. It was so convenient to stop in to pick up a forgotten item or just rest before setting out again. Located in busy zone but hotel was a quiet respite.

“Great Hotel! AMAZING LOCATION!!!!”

This hotel is in the PERFECT location!! Steps from the Uffizi and Ponte Vecchio. Staff were great and very helpful. The only complaints we had (and some other guests, we later found out) was that the Air Conditioning wasn't working properly. Even though we had the AC on full blast, our room was about 3-5 degrees warmer than the rest of the hotel, which got uncomfortable in the 35 and up degree heat. Other than that, the hotel staff was very helpful and friendly. Drivers Beware - the cost of parking is 30Euro/day.

“Perfect Location”

This hotel could not be in a better location, 100% spot on. The second you walk through the doors the hustle and bustle of the city vanishes. Our room was at the front and was very clean, modern and quiet. The staff were very attentive and gave us the room key without us asking for it. On first appearances the breakfast appears to be insufficient but when you actually go to the three stations and take your food there is plenty of choice and the quality is very good. we had two minor problems, which were both resolved immediately. One our room phone did not work and two we had no instructions on the safe. Someone came and sorted these out. Our only complaint was they could not give us an iron in the room, possibly becuase it was such an old building and they were not allowed to. 100% recommendation, cant go wrong.

“Tough to get to”

Our 2 night stay was great after we finally found the hotel. No where on the website does it say you can't drive directly to the hotel. We had a car and received info about the parking charges but on the site or when I called no one said a private vehicle couldn't drive to the hotel. After driving around in circles trying to figure out how to get to the hotel through the NO ENTRY obstacles on every surrounding street, we called the hotel and they told us to park the car and call back to tell them where we were so they could send someone to come and get us. Of course, you can't park anywhere so the police made us move so we drove around in circles until the garage attendant figured out who we were. He didn't speak any English so we were at his mercy that he understood what we needed. The hotel is one block from the Duomo in the heart of Florence and was what you'd expect for an old European hotel. No complaints. Breakfast was included and was varied and good for all. Although not easy to get to, definitely worth the aggravation if you want to be in the middle of everything!

“Great location, spacious rooms, good value.”

Hotel is right in the heart of the city, on the main street between the Duomo and the Piazza della Signoria. This means that the street can become very busy and noisy, but you are steps away from the main sites. Staff is very helpful, attentive and friendly. Breakfast served is plentiful. Be aware of rooms in the first floor which are near the kitchen, which is quite noisy in the morning when they are serving breakfast.

“Value for money! (a clean hotel at a great location)”

The hotel well exceeded my expectations. It was 2 minute walk from the Duomo and on the main street in Florence (very safe!!!). The room was spacious for the two of us and the bathroom was CLEAN!! The only complaint I had was the bed springs....quite old I guess. Still, I would definitely return to this hotel on my next visit!

“outstanding”

we were right in the middle of all the action in Florence. You can walk to all the sights within a few minutes and the Duomo is only a block away. There's a terrific restaurant around the corner (Il Paiolo) and lots of delicious gelato. Hotel breakfast was great and the room was comfortable. We had a fantastic time.

“Great experience, Can't wait to go back”

The breakfast selection was great. The staff was friendly and accommodating. My only complaints are that the king bed was made up of two twin beds which awkwardly kept shifting during the night and also, that their restaurant recommendations led us to a tourist trap. That being said, I would return because the location was ideal and our room was extremely clean.