Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Hotel ottima posizione ma deludente

Posted 03-Feb-2015
Pros: La posizione e la cortesia del personale.
Cons: Pulizia e cura nei dettagli (vedi sopra).
Location: Sotto quest'aspetto, nulla da eccepire.
Posizione ottima in pieno centro e facilmente raggiungibile dalla stazione SM Novella, Personale gradevolissimo, professionale e disponibilissimo, ahimè la struttura dovrebbe essere migliorata per cura dei dettagli e pulizia (es. intonaco che si scrosta in bagno, dimensioni del bagno non consone per un 3 stelle, ventola di aspirazione non funzionante, igiene del bagno trascurata, colazione povera e non di certo continentale!).
5 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

Lo consiglio

Posted 28-Jan-2015
Hotel in pieno centro, comodissimo, camere grandi e pulite. No rumori. Ogni comfort e colazione a buffet. Lo raccomando.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Great Location. Lovely staff. Nice hotel

Posted 16-Jan-2015
Pros: Location. Staff. Breakfast
Cons: Adjust temperature of the towel rail in the bathroom
Location: 100mtrs from the Duomo
Great location and very friendly staff. Was visiting on business and hotel was ideal.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wittlich, Germany

Perfect location!!!

Posted 03-Jan-2015
Pros: Location, location, location. Friendly staff. Wonderful breakfast.
Location: Duomo is a block away. Located on a main shopping streets. Basically a 10min walk to practically all the major site in downtown Florence.
The location for this hotel was PERFECT! Although the perfect location does come with the added noise from the passing crowds, but I did't mind one bit. The staff was incredibly helpful and friendly. The breakfast each morning was so wonderful, great variety and always delicious.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

you get what you pay for

Posted 16-Nov-2014 on Hotels.com
You get what you pay for in this hotel. it's very conveniently located, and the staff are very helpful, but it is not a high standard hotel. The wifi did not work 5 days, which was unbelievable. But they offered 20% discount to make it up. All the staff are really nice and they do what they can do. No kettles or tea/coffee making facilities in room. The breakfast is just near average. The eggs did not taste fresh.
5 out of 5
Recommended
for Getaway With Friends
by Maryfrom Michigan, USA

Wonderful hotel - great value!

Posted 04-Nov-2014 on Hotels.com
I can't say enough about how much I liked the Axial. The location was excellent and a great value. Clean, friendly, reliable, helpful, everything was great. The staff were so nice and so helpful. Answered every question, very well informed. Directed us to great restaurants that we would not have found without their recommendation. Made reservations for us at museums, day trips, etc. All staff spoke many different languages. I just can't say enough good about this little gem of a hotel.
4 out of 5
Recommended
by KM

This traveller left a rating score only Posted 26-Oct-2014 on Hotels.com
4 out of 5
Recommended
by Kmfrom Venezuela

Difficult entrance but super location

Posted 23-Oct-2014 on Hotels.com
Location is a big plus, however, be aware that getting to the door of the hotel is difficult since it is on a non-traffic zone. Rubber on the showerdoors should be replaced (it is dirty).
5 out of 5
Recommended
for Personal Event
by A verified traveller

Perfect location

Posted 12-Oct-2014 on Hotels.com
This hotel is situated in the middle of it all, you can walk anywhere from here, you will not regret it!
5 out of 5
Recommended
for Business Travellers
by KLfrom Los Angeles

Great location, friendly staff, good price

Posted 08-Oct-2014 on Hotels.com
The location, just a block from the Duomo, can't be beat. The staff was friendly and helpful, and the room modern, comfortable, and clean. It was a bit on the small side, but how much time are you going to spend indoors? Rooms in front get some noise from the street, so if you're disturbed by late night revelers be sure to ask for a quiet room in the back. Not the Four Seasons, but certainly at the top of its class.