Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.8 Room cleanliness
4.0 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Business Travellers
by Lars

This traveller left a rating score only Posted 25-Jul-2014 on Hotels.com
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 01-Apr-2014 on Hotels.com
2 out of 5
by A verified travellerfrom Toronto, Ontraio


Posted 17-Aug-2013
Disappointing. We were expecting to have a balcony overlooking either the piazza or the courtyard, we looked into an alley way. The alley was noisey at night with the emptying of bottles into the trash from the near-by restaurants. The plugs in the bathroom did not fit the hair dryer provider and the air conditioner barely worked. We had someone enter our suite in early morning, we think housekeeping,but it raised our concern about security. There is no front desk and you are really isolated. In our opinion, the hotel is expensive and promotions are misleading.
5 out of 5
for Everyone
by Morsidifrom Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Luxury Appartment

Posted 14-Jun-2013
Pros: Friendly and helpful staff.
Cons: Housekeeping was not done daily
Location: Located within shopping area
This Appartment was strategically located in the center of the tourist spot in Firenze. Lots of restaurant available with variety of food. Very exclusive area. Me and my family is having great time staying here.
4 out of 5
for Families
by TJfrom Mpls MN

Perfect location - almost

Posted 17-Apr-2013 on Hotels.com
Wonderful property in perfect location, but ... a little noisy at night if you're facing the Piazza and poor instructions upon arrival - we were dropped off at the apartment with no one to meet us and no idea where to obtain keys. Many thanks to Stephen - a restaurant owner who called around then led us to the hotel (5 blocks away) that had the keys. Without him we would have been stuck.