Ratings based on 380 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Centreville VA

Excellent location

Posted 09-Apr-2015
Great location, clean room and bathroom. Friendly staff and good breakfast. Definetly would come back to this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Norwich, UK

A true hidden gem!

Posted 31-Mar-2015
Pros: I liked the peace, the staff and the proximity to all the tourist sites, as I was recovering from pneumonia and found walking long distances difficult
Cons: If it is perfect, don't change anything.
Location: 5 minutes from the Duomo and the bell tower , 10 minutes from the Uffuzi, and 15 minutes from the Ponte Vecchio.
The hotel is tucked into a small square, and is immaculate inside and out. The reception staff are bi-lingual and cannot do enough for you without being pushy. The lift always worked, the bedroom was pristine, the bathroom with shower was well stocked and well lit, and the TV ( though only Italian language programmes ) worked! The breakfast was buffet style, and was more than adequate with cereals, fruit, meats, cheese and various rolls and pastries. The drinks of tea, coffee etc., were from machines. I would recommend this hotel to anyone wanting a peaceful place central to all amenities. P.S. The peace is however shattered for a very short period in the morning when the bells of the Duomo and other nearby churches call the faithful to mass. Earplugs are a useful tool!
3 out of 5
by A verified traveller

Decent stay

Posted 16-Mar-2015
Pros: Rooms were nice set up, comfortable bed and good bathroom.
Cons: Staff politeness and hospitality.
Location: Good location, near Plaza de Republica. Lots of shopping and activities to do.
Employees at the reception area were not very helpful and came up with unexpected charges during my stay after booking through Expedia. The room was comfortable however it was noisy all throughout the night and trash was left in the bathroom from the previous visitors. The staff at this hotel made my stay unpleasant and little upsetting with the way they spoke to me. I would not recommend this hotel to people looking for staff to go out of there way to help you.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom catania

Ottimo 5 stelle

Posted 16-Mar-2015
Cortesia del personale, pulizia, colazione abbondante, posizione centrale, cosa chiedere di più ad un tre stelle?
4 out of 5
Recommended
for Everyone
by A verified traveller

GREAT location.Clean.Pleasant staff experience.

Posted 12-Mar-2015
Pros: Location and cleanliness
Cons: Working internet
Moved room to rear of hotel due to incredible street noise of crowds of revel ears between 11pm and 3am. Luckily they had a quiet room availabe. Request rear room unless you are willing to sleep with ear plugs all night. No internet availabe in the entire building for the 5 nights I stayed. I chose this hotel partly because they advertised free WiFi in room....NOT available in room OR lobby (well a signal so weak it was totally useless! I suppose they can advertise free internet since there is a router, but so weak unable to connect at all.
2 out of 5
Recommended
for Everyone
by A verified traveller

En accord avec son prix...

Posted 03-Mar-2015
Pros: Plutot propore et petit dejeuné correct.
Cons: L'isolation sonore, lumineuse et le WIFI
Location: A 2min de la cathédrale, 5min du pont et à 10min de la gare.
Hotel bien placé, pas très cher mais très bruyant avec un WIFI quasi-innexistant... Pas le mieux pour bien dormir. Décu dans l'ensemble.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location and price

Posted 02-Mar-2015
This hotel was in the perfect location for a 3 day stay in Florence, friendly staff. Hotel a bit tatty but had clean sheets and towels everyday. Breakfast not great but ok for what you pay for. Noisy at night but that was due to the bunch of youths down the corridor! Would recommend for the price you pay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom France

Hôtel confortable et très bien situé

Posted 01-Mar-2015
Nous avons passé un excellent séjour dans cet hôtel qui est idéalement situé (centre historique). Il est propre et confortable. Le petit déjeuner est simple mais très correct. Il y a juste un petit problème d'insonorisation et du coup on entend bien les clients qui parlent trop forts et les femmes de ménage le matin. Mais nous avons bien dormi quand même. A noter que le personnel parle français, ce qui est bien pratique ! Bref, c'est une bonne adresse pour visiter Florence.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hôtel bien situé, accueil chaleureux.

Posted 26-Feb-2015
Pros: Chambre spacieuse, déco agréable et simple
Cons: ISOLATION PHONIQUE ET LA LITERIE
Location: Quartier très vivant, situé en plein cœur de quartier du Duomo, à proximité des sites majeurs à visiter
Moyenne............. Entre le lit (moyen) et l'isolation phonique inexistante, séjour mitigé
4 out of 5
Recommended
for Everyone
by A verified traveller

Albergo ottimo per la posizione.

Posted 24-Feb-2015
Tutto ok tranne la posizione della stanza che era sul fronte strada dove si radunano bande di schiamazzatori notturni che impediscono il sonno sino alle 4 di mattina: perchè il Comune non interviene con controlli qotidiani o l'albergo non segnala queste situazioni a chi di dovere? pensate a quei poveracci che si devono fermare per varie notti...