Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveller from Canada

Bad staff but otherwise ok

Posted 29-Aug-2014
Pros: location breakfast
Cons: the staff's attitude and the maintenance of the premises
Location: great.
They provided a good breakfast, they have an in-room safe, good location, good bathroom, clean room but super old furnishings and the door needs to be desperately fixed. Displeasing staff - rude, curt, arrogant.
3 out of 5
Recommended
for Everyone
by A verified traveller

good location near duomo

Posted 25-Aug-2014
good location near the duomo and train station in florence
4 out of 5
Recommended
for Everyone
by A verified traveller from oxford

Nice hotel, location great

Posted 16-Aug-2014
Pros: Location and typical Italian hotel, friendly helpful reception staff.
Cons: Maybe slightly better breakfast, often came down at 10 and not always any crossaints left and not replenished.
Location: The duomo is very close by, as is the uffiizo art gallery and main piazza. Plenty of shops, caf├ęs, restaurants and of course Hard Rock Cafe.
Found this quite late and were really pleased, great location near the piazza not far from the duomo, through a little archway typical Italian hotel. Plenty of shops and resturants nearby, the ice cream is wonderful. Would use this hotel again hard to beat location.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Very nice hotel close to everything

Posted 12-Jul-2014
Pros: The location couldn't have been better!
Location: The Duomo, Uffizi and Academia were all within 5 to 15 minutes walk. Piazzale Michaelangelo was a 20 to 30 walk back to the hotel.
Nice small hotel in the heart of Florence. The staff were very pleasant and helpful.
3 out of 5
Recommended
by thatsamore from philly

Great location, super basic hotel

Posted 18-Jun-2014 on Hotels.com
Stay was "fine". Hotel is very standard and barely hits a three star. The location can not be beat however. Wifi is ridiculously expensive and they even charge you an additional price to use their computer. The hotel has a weird odor. Staff seemed nice. Breakfast was complimentary. If you're looking for a romantic spot...this is not your hotel - however if you are looking for a cheap place to crash when visiting, stay here.
4 out of 5
Recommended
by A verified traveller

good location

Posted 10-Jun-2014 on Hotels.com
a man staff is so friendly. breakfast is ok but it should be improved a bit
2 out of 5
by Karen from Australia

Unfriendly staff and noisy hotel

Posted 09-Jun-2014
Pros: It had a big room.
Cons: Staff could be more friendlier and happier.
Location: Location was excellent really.
Room was fine only problem was it faced onto the main street and was very very noisy (had to use earplugs), was opposite a church that had a noisy organ that went off every 5 mins from 4pm to 10.30pm. Staff were unfriendly and never saw anyone smile. I stayed 7 nights... too long.
4 out of 5
Recommended
for Everyone
by ashutosh from london

Good one

Posted 04-Jun-2014
Nice hotel, good staff and excellent breakfast and location. One thing though air con in room only works 1 hr in evening .. Bit strange. Close to centre and shops and restaurants. One indian bargain rest was very nice and very cheap food. If i remember its "welcome to india" on near by road. Nice hotel will recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from charleston sc

Great find

Posted 31-May-2014
Perfect location for walking florence. Hotel was very helpful with maps and recommending great restaurants.
3 out of 5
Recommended
for Families
by Joey from Orlando

Great Location

Posted 29-May-2014 on Hotels.com
Overall the hotel was ok. The location was great and was just a minute or 2 walk to everything. The price was high for the quality of the room and amenities but I guess that was because of the location.