Delighted with the friendly can-do attitude of the staff. Particularly those present on Saturday afternoon. Better than many a 4 star hotel I've encountered. Rooms clean and comfortable. Beds comfortable. Taxis happy to collect and drop off at the hotel. Plenty of eating options at the service station.
Excellent all round service. Food in particular was excellent even though a little expensive. Only complaint was no tea / coffee making facilities in room and the shower never reached a hot temperature. otherwise a particularly good experience with some well appreciated lttle touches i.e. 10 year old malt whiskey available free of charge. Would love to have stayed for pleasure and not business.
We were supposed to go to a wedding in liphook but it was cancelled and being unable to cancel the booking as it was not refundable I transferred the rooms to other members of my family who live nearer than us as we did not want to incur further expense travelling from such a long way. I have their feedback and they all had a great time and would recommend this hotel. Next time I would book rooms that were flexible.
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