Exterior

Reviews of Days Inn by Wyndham Flagstaff I-40

2 out of 5
Days Inn by Wyndham Flagstaff I-40
2735 S Woodlands Village Blvd, Flagstaff, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 300 reviews" "
Rating 8 - Good. 82 out of 300 reviews" "
Rating 6 - Okay. 30 out of 300 reviews" "
Rating 4 - Poor. 10 out of 300 reviews" "
Rating 2 - Terrible. 4 out of 300 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024
Response from Anna C. on 24 Apr 2024
Dear Lia,Thank you for your review regarding your recent stay with us at Days Inn by Wyndham Flagstaff I-40! We're delighted to hear that you found our hotel nice and clean during your stay.Maintaining a clean and comfortable environment for our guests is always a top priority for us, and we're glad to know that we succeeded in providing that for you.We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

10/10 Excellent

SEIJIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was easy to sleep in.
Stayed 2 nights in Apr 2024
Response from Mary on 23 Apr 2024
Hello Sergio, Thank you for taking the time to share your feedback. We're glad to hear that you found our bed comfortable for a restful night's sleep. We hope to be able to welcome you back the next time you're in Flagstaff.

6/10 Okay

Nalini

Stayed 1 night in Apr 2024
Response from Mary on 22 Apr 2024
Hello Nalini, Thank you for taking the time to share your feedback. We're glad to hear you had an enjoyable stay with us. I will make sure to share your review with our team. We hope to welcome you back.

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great upon check-in, the bed was INCREDIBLE! I loved the free continental breakfast- very filling! Would definitely recommend and come back myself again.
Stayed 1 night in Apr 2024
Response from Anna C. on 21 Apr 2024
Hi Alyssa,Thank you for your kind words! We are glad you enjoyed your stay and found our staff great, the bed incredible, and the continental breakfast filling. We would love to have you back again and appreciate your recommendation!

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Bill, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Miranda

Stayed 1 night in Apr 2024
Response from Anna C. on 20 Apr 2024
Hello there Miranda, Thank you so much for your glowing review! We truly appreciate your kind review and are thrilled to hear that you had a wonderful experience with us here at Days Inn by Wyndham Flagstaff I-40. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations.While we're grateful for your positive feedback, we also value any suggestions or comments you may have that could further enhance your future visits or the experiences of our other guests. Your input is invaluable to us as we strive to continually improve our services.Once again, thank you for choosing to stay with us. We look forward to welcoming you back soon and ensuring another exceptional stay.

10/10 Excellent

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, room clean, and in front of a plaza with many food store options around.
Stayed 2 nights in Apr 2024
Response from Mary on 16 Apr 2024
Hello Janet, Thank you for your feedback. We're pleased to hear that you found our staff accommodating and your room satisfactory. We strive to maintain high standards of cleanliness and provide a comfortable experience for our guests. We hope to welcome you back the next time you are in Flagstaff.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Tom,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Very clean. Staff was very friendly. The bed frame was squeaky, so anytime you rolled-over in a certain area it might wake you up.
Stayed 1 night in Apr 2024
Response from UJ on 15 Apr 2024
Dear Penny,Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and are delighted to hear that you found our hotel to be conveniently located near the airport, and that our staff provided you with friendly service. We apologize for any disturbance caused by the squeaky bed frame during your stay. Please be assured that we take your feedback seriously, and we will address this issue promptly to ensure the comfort of our future guests.We value your patronage and hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Days Inn by Wyndham Flagstaff I-40

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Our room was right on the interstate and noisy all night longe from trucks
Stayed 1 night in Apr 2024
Response from UJ on 12 Apr 2024
We apologize for the inconvenience caused by the noise from the interstate during your stay. Your comfort is important to us, and we're sorry we fell short in providing a peaceful environment. We'll work on solutions to minimize this disturbance for future guests. If you plan to stay with us again, please let us know in advance, and we'll do our best to ensure a more enjoyable experience for you. Thank you for your feedback.

10/10 Excellent

Ma Anna

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and safe
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Ma Anna,I'm delighted to hear that you found our hotel to be clean, quiet, and safe during your stay. Your comfort and security are our top priorities. We appreciate your positive feedback and hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Breakfast choices very poor.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Albert,Thank you for your feedback on our clean hotel. We appreciate your input on the breakfast choices and will share it with our team for their consideration. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Vinoth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good for the price..
Stayed 1 night in Apr 2024
Response from Anna C. on 11 Apr 2024
Hello Vinoth,We're glad to hear that you found everything to your liking during your stay with us here at Days Inn by Wyndham Flagstaff I-40! Our team strives to provide excellent service and amenities at a reasonable price. If there's anything specific that stood out to you as particularly enjoyable, or if you have any suggestions for how we can make your next stay even better, please feel free to share. Your feedback is valuable to us as we continuously work to exceed our guests' expectations. We look forward to hosting you again in the future!

10/10 Excellent

Pinky Rose, Menifee

Liked: Cleanliness, amenities, property conditions & facilities
friendly stuff and clean
Stayed 2 nights in Apr 2024
Response from Anna C. on 8 Apr 2024
Hello Pinky Rose,Thank you for your kind words! We're delighted to hear that you found our staff friendly and our hotel clean. Providing a welcoming and tidy environment for our guests is our top priority. We hope to have the pleasure of welcoming you back again soon.

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is absolutely nothing remarkable about this hotel, and that's a good thing. Just like the best security is so unobtrusive you never even know it's there, hotels in this price range are usually best when you almost forget you stayed there. Everything about the hotel from the bed to the shower to the cleanliness of the facility itself was perfectly fine. While I cannot enthusiastically recommend this hotel, I am also hard pressed to see how you could do much better without spending a lot more money. If you just need a comfortable bed and hot shower for a night, this will get the job done.
Stayed 1 night in Apr 2024
Response from Anna C. on 8 Apr 2024
Hi Steven,Thank you for your feedback. We are glad you found our hotel comfortable and clean. We strive to provide a reliable and hassle-free experience for our guests, and we are pleased to hear we met your expectations in that regard. Should you need a comfortable bed and hot shower again in the future, we'd be happy to welcome you back

8/10 Good

Agnes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean hotel, good location. The room could use more furniture (a couch instead of just 1 chair). Suggestions for improvenents: The bath towels are very thin, would appreciate upgrade. The breakfast coffee was terrible...better quality coffee would be appreciated to start the day.
Stayed 1 night in Mar 2024
Response from UJ on 7 Apr 2024
Dear Agnes,Thank you for your review. We're pleased to know you found our hotel clean and well-located. We appreciate your valuable feedback and suggestions for improvement. We apologize for any inconvenience caused by the lack of furniture in your room. As part of our ongoing renovation process, we had to remove the couch temporarily. However, we're actively working on enhancing the room amenities. We also apologize for the thin towels and the quality of the breakfast coffee. Your feedback is crucial in helping us improve, and we'll ensure to address these issues promptly. We hope to have the opportunity to welcome you back and provide you with an enhanced experience.Best regards,DaysInn Flagstaff I-40 Management

8/10 Good

Zhaolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More choices in breakfast
Stayed 1 night in Apr 2024
Response from Anna C. on 7 Apr 2024
Hi Zhaolin,Thanks for your feedback! We appreciate your input and will certainly consider adding more breakfast choices. Your rating means a lot to us, and we're committed to making improvements based on your suggestions. We hope to welcome you back soon for an even better experience!

10/10 Excellent

Yonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anna on 7 Apr 2024
Hello Yonathan,Your high rating fills us with joy! We are thrilled to hear you had such a positive experience at our hotel. Your satisfaction means everything to us, and we're eagerly anticipating your return visit.

8/10 Good

Athena

Stayed 1 night in Apr 2024
Response from Mary on 23 Apr 2024
Hello Athena, Thank you for choosing to stay with us when visiting Flagstaff. We're delighted to hear you had a great stay. If there's anything specific you think could be improved to make it a 5/5 stay next time, feel free to share. Thank you for sharing your feedback and we hope to welcome you back.

8/10 Good

Dennis

Travelled with family and small children
Liked: Staff & service
Clean rooms.
Stayed 1 night in Apr 2024
Response from Mary on 3 Apr 2024
Hello Dennis, We are thrilled to hear you had a great stay with us. It's wonderful the rooms were a highlight during your stay. We still plan on upgrading the rooms more so we hope to have the chance to welcome you back for an enhanced stay.

10/10 Excellent

Florencia R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from Anna C. on 3 Apr 2024
Hello there Florencia, Thank you for taking the time to share your amazing feedback regarding your recent stay with us at Days Inn by Wyndham Flagstaff I-40! We're delighted to hear that you enjoyed our services during your stay. Providing exceptional service is our top priority here at Days Inn by Wyndham, and it's always rewarding to know when we've succeeded in making our guests' experiences memorable. We here at Days Inn by Wyndham we take pride in delivering great service, and clean comfortable rooms. We do hope to see you again when your travels bring you back to Flagstaff. Until then, we here at Days Inn by Wyndham Flagstaff I-40 would like to wish you and your family continuous safe travels.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean nice place to stay for one night ..friendly staff . Room was nice for the price . A lot of eating places around . Breakfast was Ok . Bagels , cereal , juices , coffee. Would stay Again if we were passing through Flagstaff.
Stayed 1 night in Apr 2024
Response from Anna C. on 3 Apr 2024
Hello there Kim,We do appreciate you taking the time to tell us about your experience at Days Inn by Wyndham Flagstaff I-40. We are glad to hear that we have met your expectations during your stay, by providing you a quiet, clean room, and our lovely staff made your stay ever so wholesome. We are very pleased that you also found our prices for the rooms to be very reasonable. Here at Days Inn by Wyndham strive to meet your expectations and needs to guarantee a wonderful stay. But unfortunately, the continental breakfast did not meet your expectations we would like to reassure to you that we are working on improving our continental breakfast for the better as soon as possible. We do hope to see you when your travels bring you back to Flagstaff. Until then, we here at Days Inn by Wyndham Flagstaff I-40 would like to wish you and your family continuous safe travels.

6/10 Okay

Jesus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a roach in the shower. Other than that it was okay. Limited breakfast but it’s better than nothing.
Stayed 1 night in Apr 2024
Response from Mary H. on 2 Apr 2024
Hello Jesus,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the presence of a roach during your stay. Please rest assured that we take cleanliness and pest control very seriously, and we will address this issue promptly to ensure it does not happen again. We appreciate your feedback and hope you'll give us another chance to provide you with a more enjoyable experience in the future. Regarding breakfast, we're always looking for ways to improve our offerings, and we'll take your comments into consideration. Thank you for choosing to stay with us.

10/10 Excellent

Christina

Stayed 2 nights in Mar 2024
Response from Manager on 23 Apr 2024
Hello Christina,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 Excellent

Ted

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean
Stayed 1 night in Mar 2024
Response from Manager on 2 Apr 2024
Hello Ted,We are pleased to hear that you found our rooms to be very clean during your stay. Our housekeeping team works diligently to ensure a high standard of cleanliness for all our guests. If you have any further feedback or suggestions, please feel free to reach out to our management team.

10/10 Excellent

Neelakandan, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room.
Stayed 1 night in Mar 2024
Response from Manager on 31 Mar 2024
Hello Neelakandan,We’re pleased to hear that you found your room to be very clean during your stay. Our housekeeping team works hard to ensure a comfortable environment for our guests. Your feedback is appreciated, and we hope to welcome you back again in the future.

10/10 Excellent

ching

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 1 night in Mar 2024
Response from Anna on 30 Mar 2024
Hello Chining,Thank you for your feedback! We're delighted to hear that you found our hotel to be a good value. Providing our guests with excellent value for their money is one of our top priorities, and we're thrilled that we could meet your expectations in this regard.Your satisfaction is incredibly important to us, and we're grateful for your positive review. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable stay with us.We look forward to welcoming you back in the future for another great value stay!

6/10 Okay

Jim, Noble

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Jim,We're sorry to hear your stay didn't meet expectations. Please feel free to contact us directly with any specific feedback you would like to share so we can address it accordingly.

10/10 Excellent

MN, SAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
"It was truly touching. The room was very clean and the hosts were incredibly kind. Especially impressed by the stylish bathroom and the availability of hot chocolate and plenty of snacks. It exceeded my expectations for the price, and I definitely want to come back again.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello MN,We are delighted to hear that you had a memorable stay with us. It's great to know that you found the room clean, enjoyed our attentive hosts, and appreciated the stylish bathroom and amenities provided. We look forward to welcoming you back for another fantastic experience soon!

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this newly renovated hotel. Staff was super friendly and the check in was very easy and quick. Room was very clean and comfortable. No complaints.
Stayed 1 night in Mar 2024
Response from Anna on 19 Mar 2024
Thank you so much for sharing your positive feedback with us! We are absolutely thrilled to hear that you had an enjoyable stay with us at Days Inn by Wyndham Flagstaff I-40.It brings us immense joy to know that our efforts to provide exceptional service and comfortable accommodations were appreciated by you. Your satisfaction is truly our greatest reward, and your kind words serve as a wonderful source of motivation for our team.We're delighted that you had a memorable experience with us, and we can't wait to welcome you back for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you once again for choosing to stay with us at Days Inn by Wyndham Flagstaff I-40, and we look forward to seeing you again soon! Until then, we wish you safe travels and a beautiful day, and week ahead!

4/10 Poor

Deneen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean. The bed was overall comfortable. However, the room lacked many amenities and was down right depressing. No carpeting, no closet, no full size mirror, no arm chair, no coffee machine and bare white walls. I understand you get what you paid for but I have never stayed in a room as bare as this one. The photos and descriptions are misleading. Never again.
Response from Anna on 19 Mar 2024
Dear, Deneen,Thank you for taking the time to share your feedback with us at Days Inn by Wyndham Flagstaff I-40. We're truly sorry to hear that your recent stay at our hotel did not meet your expectations, and we apologize for any dissatisfaction you experienced.Your comfort and satisfaction are our top priorities, and we deeply regret that we failed to deliver the experience you deserved. Please know that your comments have been taken seriously, and we will be addressing the issues you've raised with our team to ensure that improvements are made. This is regarding the lack of breakfast items, and the emptiness in the rooms. Let me rest assure we are working on improving our breakfast selection as soon as possible, and that the new furniture for the rooms are on its way.Once again, we apologize for any inconvenience caused, and we hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future. Until then, we do wish you continuous safe travels and a wonderful week ahead.

10/10 Excellent

Jim, Indian Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary on 18 Mar 2024
Helo Jim, Thank you for taking the time to share your feedback with us. We're glad to hear your stay went perfectly fine. We are doing some remodeling to the hotel and it's always good to hear positive feedback. Thank you for choosing to stay with us and we hope to welcome you back.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Snow was not cleared properly from parking areas. Wet shoes and snow tracked into lobby and stairs.
Stayed 1 night in Mar 2024
Response from Manager on 17 Mar 2024
Hello William,Thank you for bringing this to our attention. We value your feedback on the snow removal process and will address this matter with our team to ensure better service in the future. Your insights are crucial to improving our guests' experiences.

10/10 Excellent

Monic

Travelled with family
Friendly front desk clerk
Stayed 1 night in Mar 2024
Response from Manager on 16 Mar 2024
Hello Monic,We are delighted to hear that you found our front desk clerk friendly during your stay. Our team strives to provide exceptional service to all our guests. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience at our hotel.

10/10 Excellent

Flowela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Anna C. on 16 Mar 2024
Hello Flowela,Thank you very kindly for your superb review with us at Days Inn by Wyndham Flagstaff I-40. It is great to hear that you had an incredible stay and that our service was amazing. Here at Days Inn by Wyndham we take pride in delivering great service, and glorious hospitality. We look forward to hosting you again soon for another fantastic experience! We wish you safe travels and a wonderful week ahead.

10/10 Excellent

Juan

Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Juan,We are thrilled to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Good

Tane

Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Tane,We're thrilled to hear you enjoyed your stay with us! If there is anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been recently renovated and is in great shape. It was very clean and comfortable. The bed was good and the shower was excellent. Quite quiet too and lots of parking. Breakfast was very good as well. I will stay here again for sure. Special thanks to Doug at the front desk. I was desperate for a cork screw to open my wine. They had 3! Thanks!
Stayed 2 nights in Feb 2024
Response from Manager on 9 Mar 2024
Hello Edwin,We are glad to hear that you enjoyed our recently renovated property and found it clean and comfortable. We appreciate your positive feedback on our amenities and service, and we're delighted that Doug was able to assist you promptly. We look forward to welcoming you back on your next visit.

8/10 Good

frank

Travelled with partner
Liked: Cleanliness, amenities
Clean
Stayed 1 night in Mar 2024
Response from Manager on 9 Mar 2024
Hello frank,We appreciate your feedback on the cleanliness of our hotel. If there are specific areas you feel need improvement, please do not hesitate to reach out to our management team for further assistance. Thank you for staying with us.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little sketchy around here
Stayed 1 night in Mar 2024
Response from Anna C. on 7 Mar 2024
Hello Michelle, Thank you for taking the time to share your feedback with us at Days Inn by Wyndham Flagstaff I-40. We do appreciate you bringing this to our attention, and we are sorry to hear you were uncomfortable during your stay by the location of the hotel. Here at Days Inn by Wyndham, it is our goal to provide a comfortable and convenient experience for all our guest. We can guarantee here at Days Inn by Wyndham is completely safe and there are security cameras in and out of the building, and our front desk staff monitors the lobby and halls 24 hours. It would be a great pleasure to welcome you back when your travels bring you to Flagstaff. Until then, we do wish you continuous safe travels and a wonderful week ahead.

8/10 Good

Oleg

Travelled with family
Disliked: Amenities
Clean
Stayed 1 night in Mar 2024
Response from Anna C. on 5 Mar 2024
Hello Oleg, Thank you for giving us feedback about your stay at Days Inn by Wyndham Flagstaff I-40. We are pleased to hear that your stay went well and that our team made your stay ever so wholesome. We at Days Inn strive to meet all your expectations and needs by improving Days Inn by Wyndham to shine brighter. If you have any recommendations to make to help us improve please feel free to let us know. We do hope to welcome you back when your travels bring you to Flagstaff, feel free to contact our front desk agents where they can make the accommodations for your next stay. Until then, we do wish you safe travels and amazing week ahead.

8/10 Good

Nolen

Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Nolen,We're thrilled to hear you had a great stay with us! If there's anything else we can do to make your next visit even better, please don't hesitate to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Eric, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 5 nights in Feb 2024
Response from Mary on 4 Mar 2024
Hello Eric, Thank you for sharing your feedback with us. We're glad to hear the cleanliness fo the hotel was more than acceptable. We hope to have the chance to welcome you back for an even better stay.

8/10 Good

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet somewhat limited. No coffee makers in room
Stayed 1 night in Mar 2024
Response from Mary on 4 Mar 2024
Hello Dorothy, Your comments mean alot to us and we thank you for bring these issues to our attention. We are working on finding better options for breakfast so that it can be more accommodating. Having a coffee pot in the room is very important and our management team is aware of this. Rest assured we will be providing coffee pots in the room soon but for now we do offer coffee and other drinks at the front desk. We're glad to hear that everything else went perfectly fine with your stay. We hope to welcome you back.

8/10 Good

Rena, Flagstsff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Shower curtains cloth….
Stayed 1 night in Mar 2024
Response from Manager on 3 Mar 2024
Hello Rena,We appreciate your feedback regarding our shower curtains. We strive to improve our guests' experience and will address this matter accordingly. Thank you for bringing this to our attention.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new bathroom. Nice plain room, but could use some color and decor. Would stay again.
Stayed 1 night in Feb 2024
Response from Rojer on 1 Mar 2024
Thank you for your feedback! We're always striving to improve. Our team works hard to ensure a comfortable experience for all our guests. Should you need anything during future visits, please don't hesitate to reach out. We can't wait to welcome you back again soon!

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2024
Response from Manager on 28 Feb 2024
Hello Javier,We appreciate your kind words and are pleased to hear you enjoyed your stay with us. Should you have any further feedback or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Okay

Lowell

Exactly what I expected for a two star property. Nothing more, nothing less. A place to sleep and save a buck.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Lowell, We appreciate you sharing your experience with us. Our goal is to provide comfortable accommodation at an affordable rate. Should you have any further feedback, please don't hesitate to reach out.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean, great shower, good breakfast, great value. Extended our stay and would stay again
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Margaret,We are thrilled to hear about your positive experience during your recent stay with us. Our team is dedicated to providing exceptional service, and we are delighted that you found our facilities clean and enjoyed our amenities. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back in the future.

8/10 Good

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The freeway
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Miriam, We regret to hear of the inconvenience the freeway proximity caused you during your stay. Your feedback is valuable for us to improve our guests' experience in the future. If you have any further concerns, please do not hesitate to reach out to our management team directly. We appreciate your understanding.