Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Sydney

Posted 27-Apr-2015
Poor service by the housekeeping ,any requests were not dealt in timly manner.Requested Iron and Ironing board came 2 to three hours later or not at all.Beds were very uncomfortable ,covered with very old sheets .Air conditioning wasn't working as good as you would like it to be.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom austin texas

Nice resort close to arts village

Posted 25-Apr-2015
Pros: The people as with the rest of Fiji are the friendliest I have ever encountered.
Cons: Room furnishings which will he replaced once construction is done.
Location: Arts village, rivers Fiji,
Wonderful friendly staff always smiling, saying bula and vinaka and helpful.undergoing construction but not a problem for us.present rooms a little dated but very clean.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京

ホテルでゆっくりくつろげます

Posted 24-Apr-2015
部屋は広々としていて、スタッフも親切にしてくれました。 外も中もくつろぎスペースがたくさんあるので、ゆっくりしたい人にはオススメです。 敷地内から近くの島にもショートトリップできます。 カルチャーセンターまでは徒歩で15分ほどで行けます。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Byron Bay

Nice beach and great views

Posted 23-Apr-2015
Stayed here for 4 days. The room was a little noisy during the day. Might have been on top of a cool room or something. Everything else was amazing. The staff were very nice and made us very welcome. Would go back here for sure.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bend, Oregon

Great place to stay

Posted 21-Apr-2015
I was sick when i arrived and they treated me to a steam bath, which really helped. Wonderful staff and lovely room...nice breakfast buffet, all free. I had a really good massage...very nice spa. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller

The best position in Pacific Harbour.

Posted 20-Apr-2015
Location: The waters edge complex across the road was not what we thought it would be, but still very charming. Goat curry is to be had there!
Right beside the channel, with access to boats via jetty on site. The beach is nice too with good sandy bottom and great outlook to islands. Also tried the pool which has a bar (wet bar as well which was not open when we were there) Also, a new wing being built with what looks like marina facilities. Staff could not have been more friendly & accommodating. Breakfast buffet was very satisfying. All in all a very good experience/
2 out of 5
by A verified travellerfrom Perth

Its a building site.

Posted 14-Apr-2015
Pros: I used to like its size and feel, but that is no more.
Cons: Too late.
Location: The beach is okay but not great and no reef near by. Lots to do but they all cost quite a bit and take a long time to get to.
Very disappointed in the changes being made to the Pearl with major construction taking place and turning it from somewhere with a good feel about it into a large ugly complex. Staff were quite friendly but nothing got done quickly if at all. Rooms are getting very tired and worn.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location, hotel room needs modernising

Posted 10-Apr-2015
Great location but the room needs modernising, furniture is scratched and stained, towels are thin, small and not in plentiful supply, bedsheets are small so become untucked. Location is excellent and pool great but they have ruined the old ambience by putting the volleyball court next to the pool, piped loud music around the pool and built a new block which when finished will make the resort too busy for the current facilities.
2 out of 5
by A verified travellerfrom New York

Pros n Cons

Posted 07-Apr-2015
1. Good location, close to the beach, although it is black sand. 2. Good gym with essential equipments. 3. Great people and experience at check-in. 4. Very old and extremely noisy air con in the room. I had difficulty of sleeping every night. 5. Air vent in the room's bathroom not working well that someone smoking cigarette from another room also polluted my bathroom. 6. In two occasions, I had diarrhea and upset stomach from eating in the hotel's restaurant, one during a dinner and another on my last day's breakfast.
4 out of 5
Recommended
for Families
by A verified traveller

pleasent

Posted 01-Apr-2015
not a bad place for an older hotel, lack thing for the kids to do, currently building a new hotel next door so I am sure they will improve when it opens