Exterior

Reviews of Villa La Borghetta Resort

4 out of 5
Villa La Borghetta Resort
Via del Cesto, Figline e Incisa Valdarno, FI

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 83 reviews" "
Rating 8 - Good. 28 out of 83 reviews" "
Rating 6 - Okay. 11 out of 83 reviews" "
Rating 4 - Poor. 11 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kirubalinee

Travelled with family
Disliked: Cleanliness, staff & service
Check-in: 3/5 - mediocre, specified twin beds and noted in special request but given a double bed. Front desk staff rectified this upon us showing the booking confirmation. Check out: 4/5 - checked bill was charged for another room’s item, front desk took it off bill. Would check bill before paying. Dining experience: 1/5 - Disappointing. Evening/night staff were unpleasant, not welcoming and dismissive. - Gentleman that took our order was very dismissive, didn’t wait for us to finish our order and walked off. - Long wait for food to arrive. - Our second dinning experience, order was incorrect bc again the same gentlemen waiter did not wait for us to finish ordering. Room & service: 2/5 - Large room - For the entire stay we had no cleaning service. - The fridge was not replenished with drinks or water. - No drinking glasses in room. - Washroom toilet seat was smaller than the toilet base. - Washroom had mold and smelt like sewer. We had to request airfreshener as the smell was unbearable. Location - 2/5 - not convenient to other restaurants or town, car required. - taxi service is minimal and expensive. Pro: Villa does have infinity pool and the scenery is nice.
Stayed 3 nights in Sep 2023

8/10 Good

tzuri

Liked: Cleanliness, staff & service, room comfort
Stunning reception and gallery clean and quiet, ideal holiday for someone who appreciate nature away from the everyday town Centre. Nice and clean swimming pool surrounded by gorgeous view of greenery.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Li

Liked: Cleanliness, property conditions & facilities, room comfort
Solid Hotel, Needs Improvement in Service
The breakfast could be better, but otherwise nice stay. Restaurant is actually really good, but somehow the breakfast was not good at all. Some of the staff had attitude, but we were able to manage. Love the views, the pool, and walks around the hotel.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heart of Tuscany
This hotel is in the middle of paradise. It was a little hard to get too as the associated town is quite small. Especially since the hotel would not answer the phone. Very nice pool and property. Wifi was reliable.
Stayed 1 night in Oct 2018

10/10 Excellent

Lind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical!
This stay was magical. From the time we entered until we left we were treated very well. The room, the views, the fabulous restaurant and service-fabulous.
Stayed 2 nights in Sep 2018

10/10 Excellent

Debbie

The view and setting was extraordinary
Service food and room was all amazing. We will be back!!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotels and gorgeous views of Tuscany . Really enjoyed visits here
Stayed 2 nights in Jun 2018

6/10 Okay

Mark

Liked: Room comfort
Disliked: Staff & service
Old hotel in a lovely location. Staff were ok (polite but not what I'd expect for a 4/5 star). Nothing to complain about per se but expected more. Spa is nice but lack of language made for problems with massage (our fault in assumption but we ended up with only 45 minutes for a paid hour massage. Food good rather than great, AC functional - just. BUT enjoyed the stay.
Stayed 1 night in Jun 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really pleasant stay with the whole family.
Stayed 1 night in Jul 2017

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a very nice area and the view is beautiful. The service was great

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Tuscany
Amazing place to stay. Very comfortable and relaxing place. Rooms are on the smaller side but very comfortable. Wifi is not free as it says on some of the room information.

8/10 Good

Jill, Toronto Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds excellent food and good services
We stayed for two night stay. Impreesive grounds, quite atmosphere , excellent food and friendly services.

4/10 Poor

Jan, Shanghai

Liked: Cleanliness, room comfort
Disliked: Staff & service
service attitude lacking....
Overall a quite nice-looking hotel, unfortunately the either grumpy or 'just not caring' service from front desk let's the overall experience down. Wifi was a constant headache (sometimes working, then not..), and nobody really tried to address it, rather find excuses (even the "clouds" where blamed.....)

6/10 Okay

Verified traveller

Disliked: Cleanliness
Pleasant stay
Beautiful hotel in a beautiful but remote area. The rooms could do with some extra scrubbing and air freshener.

6/10 Okay

Jessica, California, US

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok- but not the best
This was a nice hotel and kept clean however the staff was very rude it was not located close to the train station and taxis were very expensive. If I stayed in the area again I would stay at a hotel that is a lot closer and the same price ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Toscany, perfect for the rest.
Mz husband and i really recommend this resort. everzthing was perfect, nice view etc.

6/10 Okay

Betsy, Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms and views were lovely! Upon arrival, it was not the best welcome we received while in Italy. Service at the restaurant was slow at both dinner and breakfast. They do make tasty cappuccinos though.

2/10 Terrible

jc, canada

Disliked: Staff & service, property conditions & facilities, room comfort
Do not, DO NOT stay at this hotel
If you are looking for anything close to 5 star or even 3 then this is not the place for you. Although the scenery is beautiful that's where your excitement will end!!! You drive up to br greeted by friendly staff and a concierge plus someone to take you and your bags to your room, think again!!!!!!!! No porter, drag your own bags, want a drink or snack in the afternoon, not possible and should you want enough light to shave or in my wife's case put on makeup, wrong yet again!!!! This third rate property is NOT what it seems to be. Also should you not want to hear my words and still go, DO NOT take a package that includes food. Breakfast is mediocre and dinner average at best. Guess what, most certainly would not return and please please heed my words. If anyone has seen the british series FAulty Towers then you gave arrived italian style when you check in here and at a cost!!!!!!!!!

10/10 Excellent

Frank, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
the hotel is a resort hotel located in a beautiful area of Tuscany, about a 25 minute drive from Florence. the hotel is very luxurious, our classic room was well appointed and clean My wife used the spa facility for a massage Breakfast was very good.

10/10 Excellent

David & Dawn, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and relaxing.
On our initial arrival, I was a bit put off by the man at the front desk. We had a long drive from Rome, but we were excited about our stay in Tuscany. All the man had to offer us was "Name", "passports". There was no welcome of any sort with this man. However, as our stay continued, we were greeted warmly by other front desk personnel. Our waiter, Enzo, was top notch. He gave great recommendations on food and wine. I loved that we never saw a bill for anything while staying here, but it all was reconciled to perfection upon check out.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing hotel in the close to several wine yard
A perfect hotel if you want to have a quiet weekend near several wine yards. Our room was big and furnished with a double bed, two armchairs and a sofa. The staff was very helpful and worked hard to make us feel like important guests. The restaurant had a good variety of different meals and had several wines to offer, most of them from the Chianti area. If you want to run a way for a romantic weekend this is hotel is a good choise and the only drawback I can se is that it is placed several miles from a big city.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
In serious need of renovations....
stayed two nights, dinner one evening was enough; okay as a base for enjoying wine country, but if your intent is to tour Florence, this is not what your looking for. Calling it a resort is pushing it.

4/10 Poor

Claire0727

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Avoid
The man at reception on our arrival didn't welcome us or even say hello. He snapped at us asking for our reservation and ordering us to give him our passports, I was so shocked I didn't reply and started looking in my bag.... As I did this he clicked his fingers at me an said "you to"! He never offered help with our bags, didn't tell us any info on the hotel. This was the worst experience I've ever had and would never recommend or return to this hotel.

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you don't get a attic room
This is an absolutely beautiful mansion with a spectacular view of the surrounding area. The place seems very newly renovated. When booking we had paid a little more to get a charm room but that turned out to be a complete vast. It was a dark room/attic with 2 small windows with no view and half of the room the ceiling was so low that you could not stand up in that part. We decided to pay for an upgrade to a junior suit and got a beautiful large room with stunning views. The guy in the reception really does not make you feel welcome but the rest of the staff is okay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Villa La Borghetta Resort ,Via del Cesto
Very remote from Florence. We had an attic room no view. Were not made very welcome. Felt like pre-paid American tourists not at all appreciated. Not a good idea to use as a base, very expensive B&B

10/10 Excellent

Renata, Sao Paulo, BRAZIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Villa la Borghetha - close to Chianti area
Everything was fine: the location, the food, the service, even not being in summer time. The acess is easy and it is prety close to "chianti area", easy to travel to all amazing cities that must be visited. Don't miss the "capuccino" in the breakfast, one of the best that I have ever tried.

8/10 Good

Bill, Vancouver Cnada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Tuscan Retreat
Great resort well locatted with a dedicated and very helpful staff

2/10 Terrible

Michael, Sydney, Australia

Disliked: Staff & service, room comfort
Worst stay ever.
Firstly, the reception desk was unattended. Secondly, the receptionist was not receptive to our needs. Thirdly, after our 36 hr flight from Australia followed by a 3hr drive from Rome to the Hotel we were meet with the receptionist informing us that the room would not be available till 4pm (we arrived at 2pm). When we finally got to our "Charm Room" the room was far from charming, there was barley enough room for the bed let alone any baggage. In conclusion, we do not recommend this Hotel and in fact have since found far better hotels in the area.

10/10 Excellent

T, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high quality Villa
Very nice Villa some 10 KM east of greve, special.

10/10 Excellent

Oleg, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Toscana Villa
Only one thing was wrong - smoked room. The rest is fine

10/10 Excellent

Paul, Ann Arbor, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was unbelievable
The VIlla was better than the reviews listed on expedia, however a car is a must if you stay here. But the service and Villa itself was spectacular,

6/10 Okay

Dawn, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to go back...but...
We had a super stay, fabulous setting, good facilities, excellent restaurant. The only disappointing aspect was that there was a wedding reception in the hotel on the Saturday night. We were not informed therefore removing the option of going out to eat that night. As it is we had to endure what I can only describe as a football crowd background to what should have been a quiet, romantic meal. The noise lasted until at least 1am!

10/10 Excellent

Marco, Weston, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel I will be back as soon as I can
Very nice Villa in the middle of the Tuscany Valley, food is excellent, services and room comfort. Great location very closed to great places to visit like Siena, Florence, San Gimignano, etc. I will recommend it 100 %, great for honeymooners.

8/10 Good

Bibbi

Stayed 3 nights in Jul 2022

10/10 Excellent

Daniele

Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Le camere hanno un arredo fin troppo usurato , servizi igienici troppo datati.
Stayed 1 night in Nov 2019

10/10 Excellent

Johanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit merveilleux, calme à recommander sans hésiter Nourriture excellente, service courtois Nous avons adoré notre séjour Merci
Stayed 1 night in Oct 2019

2/10 Terrible

CB, Figline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bäder schimmelig - siehe Fotos, Lüftung zu laut zum schlafen und kann nicht abgestellt werden, Ohne Warnung dann eine Hochzeitsfeier des Hotels direkt bei unserem Zimmer , Beschwerden der Gäste werden ignoriert, kein Manager vor Ort, kein Schlaf möglich, Polizeieinsatz erforderlich - ich will mein Geld komplett zurück.
Stayed 2 nights in Sep 2019

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Natale

Liked: Cleanliness, staff & service, property conditions & facilities
La camera veramente piccola
Stayed 3 nights in Jul 2019

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato! +++
Ottima struttura, fantastica permanenza. Torneremo sicuramente!
Stayed 1 night in May 2019

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Chwa jin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2019

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Patricia, rio de janeiro

Liked: Property conditions & facilities, room comfort
Bom
O local é ótimo , escolhi um quarto standard , bem pequeno porém arrumadinho . Mas o café deixa a desejar para um resort e não tinha shampoo nem sabonete para banho no quarto . Tive que pedir. Não sei se não era para ter ou esqueceram . As piscinas são ótimas .
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities