Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from canada

Do not, DO NOT stay at this hotel

Posted 09-Jul-2014
Pros: Scenery is nice
Cons: Everything
Location: Nothing
If you are looking for anything close to 5 star or even 3 then this is not the place for you. Although the scenery is beautiful that's where your excitement will end!!! You drive up to br greeted by friendly staff and a concierge plus someone to take you and your bags to your room, think again!!!!!!!! No porter, drag your own bags, want a drink or snack in the afternoon, not possible and should you want enough light to shave or in my wife's case put on makeup, wrong yet again!!!! This third rate property is NOT what it seems to be. Also should you not want to hear my words and still go, DO NOT take a package that includes food. Breakfast is mediocre and dinner average at best. Guess what, most certainly would not return and please please heed my words. If anyone has seen the british series FAulty Towers then you gave arrived italian style when you check in here and at a cost!!!!!!!!!
5 out of 5
for Everyone
by Frank from New York, NY

Great Stay

Posted 18-Jun-2014
the hotel is a resort hotel located in a beautiful area of Tuscany, about a 25 minute drive from Florence. the hotel is very luxurious, our classic room was well appointed and clean My wife used the spa facility for a massage Breakfast was very good.
5 out of 5
for Couples
by David & Dawn from Illinois

Very quiet and relaxing.

Posted 29-May-2014 on Hotels.com
On our initial arrival, I was a bit put off by the man at the front desk. We had a long drive from Rome, but we were excited about our stay in Tuscany. All the man had to offer us was "Name", "passports". There was no welcome of any sort with this man. However, as our stay continued, we were greeted warmly by other front desk personnel. Our waiter, Enzo, was top notch. He gave great recommendations on food and wine. I loved that we never saw a bill for anything while staying here, but it all was reconciled to perfection upon check out.
2 out of 5
by A verified traveller

In serious need of renovations....

Posted 27-Jun-2013
Pros: views and structure are beautiful, but decorating is very worn and tired.
Cons: food, decorating, technology
Location: enjoyed proximity to surrounding wineries
stayed two nights, dinner one evening was enough; okay as a base for enjoying wine country, but if your intent is to tour Florence, this is not what your looking for. Calling it a resort is pushing it.
2 out of 5
for Couples
by Claire0727


Posted 07-Aug-2012 on Hotels.com
The man at reception on our arrival didn't welcome us or even say hello. He snapped at us asking for our reservation and ordering us to give him our passports, I was so shocked I didn't reply and started looking in my bag.... As I did this he clicked his fingers at me an said "you to"! He never offered help with our bags, didn't tell us any info on the hotel. This was the worst experience I've ever had and would never recommend or return to this hotel.
4 out of 5
for Couples
by Lars

Make sure you don't get a attic room

Posted 24-May-2012 on Hotels.com
This is an absolutely beautiful mansion with a spectacular view of the surrounding area. The place seems very newly renovated. When booking we had paid a little more to get a charm room but that turned out to be a complete vast. It was a dark room/attic with 2 small windows with no view and half of the room the ceiling was so low that you could not stand up in that part. We decided to pay for an upgrade to a junior suit and got a beautiful large room with stunning views. The guy in the reception really does not make you feel welcome but the rest of the staff is okay.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Jul-2011 on Hotels.com
3 out of 5
by A verified traveller

Villa La Borghetta Resort ,Via del Cesto

Posted 02-Jul-2011 on Hotels.com
Very remote from Florence. We had an attic room no view. Were not made very welcome. Felt like pre-paid American tourists not at all appreciated. Not a good idea to use as a base, very expensive B&B
5 out of 5
by A verified traveller from Sao Paulo, BRAZIL

The Villa la Borghetha - close to Chianti area

Posted 20-Oct-2010 on Hotels.com
Everything was fine: the location, the food, the service, even not being in summer time. The acess is easy and it is prety close to "chianti area", easy to travel to all amazing cities that must be visited. Don't miss the "capuccino" in the breakfast, one of the best that I have ever tried.
4 out of 5
for Couples
by A verified traveller from Vancouver Cnada

Great Tuscan Retreat

Posted 21-Jul-2010
Great resort well locatted with a dedicated and very helpful staff