“Felt we were in a true Moroccon home, welcoming friendly and 'nothing is too much trouble' attitude”

We were delighted with our friendly welcome in 'the middle of the night' at Riad Arabesque and the charm and character of the whole Riad. Everyone was so welcoming and friendly. The service was impecable and nothing was too much trouble.Everyone made our stay in Fez delightful and rewarding. I owuld not hesitate in recommending Riad Arabesque to any visitor to Fez.

“5 star +++ service !!!”

When we checked-in, they kindly upgrade us to Royal Suite which was very nice. Hotel staff were extremely kind and helpful and we can't say thank you enough to them. I was sick last day of my holiday but they came to bring some herb tea, checked if I was ok. I would recommend eating in sometimes. We had the best Harira so far in Morocco. Also the breakfast is traditional and will last you the whole day. We left with very memorable experience. Well done, Amina, Bouchra, Hocine, Fatima.....

“arabesque”

This hotel was amazing. The rooms are great and very comfortable, with a cultural appeal. I can't say enough about the quality of the staff...they truly made the stay for us. They were incredibly hospitable and accommodating. They also arranged tours and guides for us at reasonable ratea. And the food at the hotel, while expensive, was delicious. And from talking to other tourists, the food has the reputation of being the best in town. Breakfast was included with the room, which was a nice addition as well.

“An interesting cultural and historical atmosphere to experience.”

This was my first experience with a reservation made through Expedia. The lack of an on-line reception desk, and the resultant delay to confirm my reservation, left me feeling a bit uneasy. (Would I and my wife have to confront the maze of streets and multitude of "guides" in the Medina again?) The room we had was very spacious, but the bathroom was only accessible through a narrow stairwell going up to another level. The bathroom was also very spacious. The hand rail in the stair well was not firmly fixed to the wall. As such, it was a worry for two senior citizens. There are no elevators in the hotel. To get to your room, one must climb stairs reminescent of those in Europe´s castle towers. The food served by the hotel is very well prepared and the dining area is comfortable. The staff was very pleasant and helpful.

“"Gorgeous Hotel - Awkward Location"”

The hotel was richly decorated with moroccan artifacts. One got absorbed in the elaborate and beautiful design of islamic architecture. Excellent staffs and service. Very good food. Safety was a real concern walking through the dark alleys leading to the hotel, especially at night. Beware of faux guides and hustlers hiding in the corners. Once you got through the unpleasant passages into the hotel, it was a different world.

“anglo french review of Riad Arabesque”

Very relaxing small hotel with beautiful architecture. Good size bedrooms some around swimming pool; lovely food on romantic terrace. Good value for money and has free airport shuttle that saves £12 each way

“Traditional Feel”

The Riad has great character; ornate open areas, terrace and plunge pool. The Junior Suit was impressive albeit the bathroom was like too hot and with no ventilation. Some minor improvements could be made including repairing the Television (only noticed as Olympics week and wanted to catch up in the evening). Location is both an advantage and disadvantage as on the edge of the Medina making it an ideal launching pad yet means that you are ‘helped’ almost a soon as you enter the street! Would recommend though! French is the second language and for many English is not spoken at all. It is possible to get by with a little spoken French yet not so sure that NO French would be much fun. Visiting during Ramadan isn’t easy unless you are similarly happy to fast during the day and August is very hot.

“Beautiful retreat from excitement of the Medina!”

Positives Beautiful old building, stunning room -still remember the wow-factor on first morning! Real character Breakfast and dinner on the terrace was very nice Nice pool Efficient airport pick up Pleasant staff Good food Negatives At far end of the Medina - a fair way from other restaurants and a devil to find on foot No front door key so you had to ring a bell to be let in No tea making facilities in rooms (contra to what Expedia says)

“This hotel can be improved.”

We appreciated the hotel took us in at 2am we arrived from Casablanca after 3hours ride but they claimed us how long they waited at airport etc...although they were the one didn't picked up the phone calls I made more than 7times when I tried to heads-up about airplane issue. The architecture was great and terrace was nice to have breakfast but sadly, the facility smelled cat's urine...Overall, only the odor is the reason I have to take some points off. The building was really nice that's no doubt.