Room, 1 King Bed, Accessible, Non Smoking (Bathtub w/ Grab Bars) | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews of Baymont Inn by Wyndham Farmington

2.5 out of 5
Baymont Inn by Wyndham Farmington
1901 E Broadway St, Farmington, NM

Reviews

7.4

Good

Rating 10 - Excellent. 246 out of 966 reviews" "
Rating 8 - Good. 342 out of 966 reviews" "
Rating 6 - Okay. 203 out of 966 reviews" "
Rating 4 - Poor. 97 out of 966 reviews" "
Rating 2 - Terrible. 78 out of 966 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dorrance

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Dorrance, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Zila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and comfortable while staying at this motel and would consider staying there again when in the area. The place was clean and the staff friendly.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Jan 2024
Hello Zila, Thank you for choosing our motel for your recent stay. We are delighted to hear that you felt safe and comfortable during your time with us. Our team takes pride in maintaining a clean environment and providing friendly service. We look forward to welcoming you back in the future.

6/10 Okay

LaNetta

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello LaNetta, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns, please reach out to us directly so that we may address them accordingly. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Staff were very nice
Stayed 2 nights in Dec 2023
Response from Manager on 10 Jan 2024
Hello Caroline,Thank you for your positive feedback about our staff! We take pride in providing a friendly and welcoming atmosphere for our guests. Your comment is greatly appreciated and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Jodi

Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Jodi,We regret to hear that your experience at our hotel did not meet your expectations. We value guest feedback and encourage you to reach out to us directly so that we can address any specific concerns you may have had during your stay. Our team is committed to ensuring a positive experience for all our guests and we would appreciate the opportunity to make it right.

10/10 Excellent

Mamun, Ventura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very helpful, clean and fresh Linens.
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hello Mamun,We truly appreciate your positive feedback regarding the excellent customer service you received from our team members. It's fantastic to hear that you found our staff to be helpful and accommodating. We are glad to know that you also enjoyed the cleanliness and freshness of our linens. Thank you for taking the time to share your experience with us.

10/10 Excellent

Mahfuja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Dec 2023
Response from Manager on 29 Dec 2023
Hello Mahfuja,Thank you for your kind words regarding our customer service. We strive to provide exceptional experiences for all our guests and we're glad to hear that we met your expectations. Your feedback is truly appreciated and we look forward to welcoming you back in the future.

10/10 Excellent

Renayia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 26 Dec 2023
Hello Renayia,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is rewarding to know that we met your expectations. We look forward to welcoming you back in the future for another 10/10 stay!

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Visit
Stay was great for the rate. Comfy bed. Spacious rooms
Stayed 5 nights in Dec 2023
Response from Manager on 21 Dec 2023
Hello Stephen,Thank you for choosing our hotel for your stay. We're glad to hear that you found our rates to be great and enjoyed the comfort of our beds and spacious rooms. We strive to provide a comfortable stay for all our guests and appreciate your feedback. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Dec 2023
Hello Rhea,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! We appreciate your positive rating and hope that you had a memorable and enjoyable time with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us. We look forward to welcoming you back in the near future for another exceptional stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eh - just ok
Hair in the tub, bed creaked BAD every time I rolled over. Also, I booked the king jacuzzi suite but that's not what I got. Hotel said that wasn't what was booked and I couldn't prove different.
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience you may have faced during your stay. Our team strives to provide the best service possible and we regret to hear about the issues you encountered. We encourage guests to contact our management directly to address concerns regarding their specific reservation. We appreciate your feedback and will use it to improve our processes.

6/10 Okay

Kylee

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Manager on 19 Dec 2023
Hello Kylee, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, please feel free to reach out to us directly. Your feedback is important to us and we strive to continuously enhance our guests' satisfaction.

8/10 Good

Thaddeus L., Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and nice. Let us do early check in
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Thaddeus L.,Thank you for your kind feedback regarding our friendly and accommodating staff. We strive to provide exceptional service to all our guests and we are delighted to hear that you had a positive experience during your early check-in. We appreciate your valuable review and look forward to welcoming you back in the future.

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was a bit difficult to get to. The property itself was clean, but there was trashy area next to the property and a very noisy business next door. Small breakfast area.
Stayed 2 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hello Nancy, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the location of our property. We appreciate your compliment regarding the cleanliness of our facility. We understand that noise from neighboring businesses can be disruptive and we apologize for any inconvenience caused. We will make note of your comment regarding our breakfast area. We hope you otherwise enjoyed your stay and would love to welcome you back in the future.

10/10 Excellent

Melanee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Melanee,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

mario

Liked: Cleanliness, staff & service
property was great on the outside, the room was decent. the only issue was the tv and the shower. the TV did not work while using the remote control, the front desk gentleman, who was nice came to show us to push a button under the TV and move the icon to "source". we would have never known to do that if it weren't for him so I'm assuming the remote wasn't for that tv. the shower handle was very loose and difficult to move.
Stayed 1 night in Nov 2023
Response from Manager on 15 Nov 2023
Hello mario, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our property great and the room decent. We appreciate the assistance provided by our front desk staff in resolving the TV issue. However, we apologize for the inconvenience caused by the shower handle. Your feedback will be shared with our team for improvement. We hope to welcome you back in the future for an even better experience.

8/10 Good

Juanita

Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Hello Juanita,Thank you for choosing our hotel for your stay! We hope you had a pleasant experience and that we met your expectations. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov 2023
Hello Robert, Thank you for taking the time to share your feedback. We are pleased to hear that you had an exceptional experience during your stay with us. Your kind words motivate us to continue delivering stellar service. We appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet and they cleaned our room right away that morning.
Stayed 2 nights in Oct 2023
Response from Manager on 12 Nov 2023
Hello Joshua,We're delighted to hear that you enjoyed a peaceful stay and that our housekeeping team promptly attended to your room. Providing a serene and clean environment is one of our top priorities. Thank you for your feedback, and we hope to welcome you back in the future.

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service
This hotel was clean and it was decent to stay at. The reason why I gave a 3-star review is because they don't have a pool which is what most people with kids look for in a hotel. When we were booking it did say there was a pool. When we arrived we were extremely disappointed. Will not be staying here again.
Stayed 1 night in Oct 2023
Response from Manager on 11 Nov 2023
Hello Diana, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused. While we do mention amenities on our website, we understand your disappointment. We value your input and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs some work
The room was not ready for guests. There was no bed spread and the heater cover was broken
Stayed 2 nights in Oct 2023
Response from Manager on 8 Nov 2023
Dear Guest,We apologize for any inconvenience you experienced during your stay. Our housekeeping team takes pride in delivering high-quality accommodations and we regret that your room was not up to our usual standards. We appreciate your feedback and will pass it along to our management team for further review.

10/10 Excellent

Gabriel, Gallup

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property is excellent. The check in was bad. I wish customer was notified online of the refundable security deposit amount of $50 additional to room rate, or $150 cash I was upset with the surprise service.
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Gabriel, Thank you for choosing our hotel for your stay. We appreciate your feedback. We apologize for any inconvenience you experienced during check-in regarding the security deposit. We understand the importance of clear communication, and we will work towards improving our notification process. We hope that you were able to enjoy the excellent amenities our property has to offer.

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for the price very clean hotel
Stayed 2 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hello jesus,Thank you for choosing our hotel for your stay. We're glad to hear that you found our hotel clean. We strive to provide value for the price paid and are delighted that we met your expectations. We look forward to welcoming you back in the future.

8/10 Good

Moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy stop for a restful night in farmington!
Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello Moses,Thank you for choosing our hotel for your restful night's stay in Farmington. We are delighted that you found your experience quick and easy. We hope to welcome you back again soon!

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Amenities
The room dmelled like onions
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Patricia, We apologize for any inconvenience caused by the smell. Please notify our staff during your stay so that we can address the issue promptly.

10/10 Excellent

Sherry

Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello Sherry,Thank you for your perfect rating! We appreciate your positive feedback and look forward to welcoming you back on your next visit.

8/10 Good

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area seemed unsafe. Luckily nothing happened. Just didn't like the looks of it.
Stayed 1 night in Oct 2023
Response from Manager on 27 Oct 2023
Hello Graciela,We're sorry to hear that you felt unsafe in the area. We prioritize the safety and well-being of our guests and appreciate your feedback.

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, safe. Plentiful parking. Breakfast provided.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Franklin,Thank you for your positive feedback! We're happy to hear that you found our hotel clean, comfortable, and safe. We also appreciate your mention of our plentiful parking and breakfast. We hope to welcome you back soon!

10/10 Excellent

Stephen, Prescott Valley

Liked: Cleanliness, staff & service
It is an average, but suitable, property at the price point.
Stayed 1 night in Oct 2023
Response from Manager on 21 Oct 2023
Hello Stephen,Thank you for your feedback! We're glad to hear that you found our property suitable for its price. We appreciate your business and hope to welcome you back in the future.

6/10 Okay

FRANK

Ok
Stayed 1 night in Oct 2023
Response from Manager on 18 Oct 2023
Hello FRANK ,Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 Terrible

Monte

Stayed 3 nights in Oct 2023
Response from Akm on 14 Oct 2023
We are sorry to hear that you are not happy with your stay. Could you please tell us in detail so that we can take measures to overcome the issues.

6/10 Okay

Donna

Business traveller, Travelled with pets
Liked: Staff & service, property conditions & facilities
Overall decent place, no grass or pet area for a pet friendly hotel. The pillows were the worst lumpy and uncomfortable. The 2 staff members I did work with were okay. The checkout gal seemed to struggle a bit.
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Donna,Thank you for your feedback. We apologize for the inconvenience caused during your stay. We appreciate your comments and will take them into consideration for future improvements. Hope to welcome you again soon.

2/10 Terrible

Monte

Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Monte, Thank you for your feedback. We're sorry to hear that your experience was not up to your expectations. If there's anything specific you would like us to address, please let us know.

6/10 Okay

Chrisina

Travelled with pets, Travelled with group
Liked: Staff & service
It was okay, not great. The rooms reserved for people with pets aren’t the nicest or cleanest rooms, esp for the additional fees. I had hoped for a nicer hotel.
Stayed 1 night in Sep 2023
Response from Manager on 13 Oct 2023
Hello Chrisina ,We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Ted,Thank you for your positive rating! Is there anything specific you enjoyed about your stay? We value your feedback.

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and TV was fine.
Stayed 1 night in Sep 2023
Response from Manager on 3 Oct 2023
Hi Kathy,Thanks for sharing and we are incredibly happy that your stay was comfortable, and we hope to see you again soon!

10/10 Excellent

Paul, Aztec

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check-ins, friendly and professional service.
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Hello Paul,We appreciate the time you have taken to bring to our attention your feedback with regards to our service. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busness taken care of
Had two good morning guys there
Stayed 2 nights in Sep 2023
Response from Manager on 26 Sept 2023
Hello maria,Thank you for sharing this honest review and feedback about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Good

Sondra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Awesome staff
The staff was great!!! Each staff member I encountered was very pleasant, polite, attentive and smiling. Was a decent stay for the cost. I was a little timid about all the beetles though.... They were everywhere outside, and 1 was in my room. (I'm sure they were just whatever native bugs were in the area and not cockroaches, but they were almost as abundant as ants.) OVERALL though, I was not dissatisfied with my stay.
Stayed 1 night in Sep 2023
Response from Manager on 24 Sept 2023
Hello Sondra,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 Good

Melanee

Business traveller
Liked: Cleanliness, staff & service, amenities
This is a comfortable place to stay. Some of the fixtures are a little worn but it was clean and the bed was comfortable. It is on a busy highway with no convenient places to eat but I would stay there again.
Stayed 1 night in Sep 2023
Response from Manager on 26 Sept 2023
Hello Melanee,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rude staff and TV did not work
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello Andrew,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and comments about our tv. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

KENT, PEARLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and a quick check-in.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hi Kent,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, quick check in services and we hope to have the pleasure of hosting you again soon.

4/10 Poor

TONI LEIGH

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and hall didn’t smell fresh
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Hello TONI LEIGH,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

James

Stayed 3 nights in Sep 2023
Response from Manager on 23 Sept 2023
Hello James,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed the ice machine was on the first floor.
Stayed 1 night in Sep 2023
Response from Manager on 19 Sept 2023
Hello Connie,Thank you for your review and comments regarding our ice machine. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly Neat room
Stayed 1 night in Sep 2023
Response from Manager on 14 Sept 2023
Hi Gwen, It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Teddy

Stayed 1 night in Sep 2023
Response from Manager on 29 Oct 2023
Hello Teddy,Thank you for your excellent rating! We are thrilled to hear that you had a wonderful experience at our hotel. We hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Peter

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Another example of staff with no interest in service. Humourless girl at reception amazed me when I advised there was no bath plug. (At check-in I had confirmed our room had a bath.) After telling me she couldn’t locate a plug, she told me to use face towels to plug the bath.When I suggested maybe to use a plug from an empty room, she turned noticeably hostile and seemed very annoyed that I wasn’t keen on the towels. Ended up getting one from an empty room but not happy to do it. Seemed logical to me.
Stayed 1 night in Sep 2023
Response from Manager on 13 Sept 2023
Hello Peter, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from Manager on 29 Oct 2023
Hello Edith,Thank you for your kind words! We are thrilled that you enjoyed your stay with us. We hope to welcome you back soon!

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Hello Luis,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.