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Reviews of Inn on the Lake, Ascend Hotel Collection

3 out of 5
Inn on the Lake, Ascend Hotel Collection
3009 Highway 2, Fall River, NS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 657 reviews" "
Rating 8 - Good. 205 out of 657 reviews" "
Rating 6 - Okay. 56 out of 657 reviews" "
Rating 4 - Poor. 16 out of 657 reviews" "
Rating 2 - Terrible. 6 out of 657 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean
Stayed 1 night in Apr 2024

10/10 Excellent

ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean quiet place
Stayed 1 night in Apr 2024

10/10 Excellent

Caralee, Red Deer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The hotel was clean with comfortable beds and pillows. The location was great, my daughter in law and i walked to go for coffee and snacks. Would definitely stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous!
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Always stay here..excellent all around
Stayed 1 night in Mar 2024

8/10 Good

BRIAN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place with great prices
Stayed 1 night in Mar 2024

10/10 Excellent

Andre, Ile Bizard

Stayed 2 nights in Mar 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities
For my first time at your hotel I am very impressed with the property and the staff were beyond awesome
Stayed 1 night in Mar 2024

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, amenities
Loved the tub in the room
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👌
Stayed 1 night in Mar 2024

10/10 Excellent

Roberta

I didn’t get either one of my deposits back which would add up to 200 dollars . Please let me know when I can expect that
Stayed 1 night in Feb 2024
Response from DJ on 10 Mar 2024
Hi there, It has been refunded when you checked out and takes 3-5 Business days to get back to you But you already passed that period. I would say please check your bank details thoroughly, if you can't find the reversed transaction please call/email to check with us. Sorry for the inconvenience.

6/10 Okay

Simon

Stayed 1 night in Feb 2024

10/10 Excellent

deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We e joyed our stay as a grandparent couple across the hall from our daughter and 2 grand kids . The beds were very comfortable , our meal was quickly provided and tasty and we liked the muffin/ coffee take away . Breakfast sandwiches were offered as well , made to order and fresh . Love the atmosphere of this classy older hotel .
Stayed 1 night in Feb 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room with the jacuzzi. Staff were awesome , very beautiful, will definitely be coming back or perhaps staying another night .
Stayed 1 night in Feb 2024

6/10 Okay

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Love the jet tub and being on the ground floor
Stayed 1 night in Feb 2024

10/10 Excellent

William, Moncton

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept property
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Property conditions & facilities
I had a great time, staff were kind and extremely friendly and helpful, amazing people.
Stayed 6 nights in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Josie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got storm stayed and it was great
Stayed 1 night in Jan 2024

10/10 Excellent

marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome awesome experience. Staff made our time amazing. Thank you! Food was great. Tiny bit rundown and neglected looking around the building. Doesnt matter. We would definately go back!
Stayed 1 night in Jan 2024

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay that allows you to be close to Halifax without having to stay in the city.
Stayed 1 night in Jan 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic, quiet
Stayed 1 night in Dec 2023
Response from Jim on 31 Dec 2023
Thank You Patrick! So glad you had a great stay! See you again. Thanks Jim

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Liked everything including having a great meal in the pub. No elevator, so may be a bit combursome for some. Our party of 3 was fine on the second floor. Definitely recommend and within 10 minutes of the airport.
Stayed 1 night in Dec 2023
Response from Jim on 31 Dec 2023
Thank you for saying! See you again. Jim

10/10 Excellent

Quantifiable

Liked: Cleanliness, staff & service, property conditions & facilities
For couples, this place is a perfect get away from the kids for a night. Wife and I loved the bedroom Jacuzzi and fireplace. Oliver's pub is lit for a perfect romantic mood. Price is Right as well. Hope others enjoy as well.
Stayed 1 night in Dec 2023
Response from Jim on 31 Dec 2023
So, glad you enjoyed yourselves! Thanks Jim

10/10 Excellent

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Stayed 2 nights in Dec 2023

8/10 Good

Robyn, High River

Travelled with family
Liked: Staff & service
The property is in a good location. Being an older property there are some things that could be updated/repaired in the rooms. The headboards where showing their wear and the heater in the bathroom is covered in rust. Some basic repairs would go a long way to update the room especially for the price. Extra pillows would also be better as there was only one per person.
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming place people were friendly, food was excellent

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property. Easy to acces and not too far from the airport.
Stayed 4 nights in Nov 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoying our visit
Stayed 1 night in Dec 2023

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is very quaint and the staff are wonderful! The restaurant and the pub both prepared enjoyable meals. Ally has service in the pub nailed down to a science! :)
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good to be back home
Stayed 1 night in Aug 2023

8/10 Good

Steve

Travelled with family
Liked: Staff & service
The property was nice, but I was expecting elevator service. No mention that there is none and at 92, it makes a difference.
Stayed 1 night in Oct 2023

6/10 Okay

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful as it was our honeymoon. Wonderful gift of champagne and chocolate. Only issue is No grab handle to help bigger people to get out of whirlpool tub easier
Stayed 1 night in Oct 2023

8/10 Good

sara

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Michael, Brackendale

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon here and really enjoyed our stay. All of the staff were very friendly, the room was private, and we loved the homey feel of the place. We especially loved the tub and the gazebo behind the inn overlooking the lake - beautiful both day and night!
Stayed 5 nights in Oct 2023

4/10 Poor

William

Stayed 1 night in Oct 2023
Response from SN on 15 Oct 2023
Sorry you didn't enjoy your stay.

10/10 Excellent

Jeanell

Stayed 1 night in Oct 2023

10/10 Excellent

Abigail

Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint inn….lovely area and beautiful view of there lake…great staff and very friendly and knowledgeable…will definitely stay again when we return….
Stayed 1 night in Oct 2023

10/10 Excellent

Theo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was really nice. Quiet and secluded location
Stayed 2 nights in Oct 2023

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on our way during a recent visit to grandchildren. Very conveniently located. Very nice people. Rooms with balconies are nice. Spent some time just listening to the wind. Grounds were unexpected and perfect. Kevin & Cheryl Feindel #204
Stayed 1 night in Oct 2023

8/10 Good

Peter, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant closed on Monday :((
Stayed 1 night in Oct 2023

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely architecture. Overall would benefit from a refresh. Location of included continental breakfast was unclear and we ended up in the restaurant where we paid for breakfast (it was good but…) Need better signage or any signage! Restaurant closed for the one night we were there and we were handed a brief list of available takeout or delivery options - all pizza! Googled a lovely place ourselves about 10 minutes away.