Who knew that fall in York would be so popular? The hotel is centrally located and if you know that it is by the museum and tower you will always find a sign post to point the way home! The current manager knows his stuff, he was excellent and his staff was kind, patient and curious. The hotel is more in keeping with a Hilton in the USA.
Fantastic stay - only there for one night but wish it could have been longer. Wonderful welcome and helpful check in process, including escort to room and mini tour of the hotel and history. Room was recently refurbished to a high standard and whilst quite small was perfect for our needs.
We didn't have an issue with this but if you're planning a stay, the car park is quite small and I would recommend booking parking at the same time as the hotel stay.
Overall a beautiful hotel in a great setting, convenient for exploring York City Centre and the surrounding area.
we stayed here for one night in a family room. Lovely room and two large beds, lots of facilities including tea and biscuits. Parking available for just over £10 per night- able to leave on the carpark for our whole stay and city centre within a 2-3 minute walk. will definatley stay here again!
Hotel is situated about 15 minute walk from city centre. Enjoyed a riverside stroll into the city which was picturesque. Also very close to the Barbican which hadn't realised when booking which was a bonus as we were at a concert there.
The hotel is very central with a lot of bars around and food options.
The room was small but comfortable and they put an effort in the design to make it more attractive.
The big problem was the noise as there is a bar open until late just next to the hotel with live rock music which you can hear even with your window closed. The hotel offer earplugs which was really helpful.
We were greeted at reception by a gentleman who very kindly took our bags. We were then informed that we had had our room upgraded at no extra charge which was a most pleasant surprise. We went for walk to the shops while we waited for our room as we were quite early. When we returned and was shown to our room it was nothing short of superb, very large comfy bed, amazing bathroom with double shower and bath and lots of space. We then went for a relaxing swim in the spa before checking out the whiskey lounge for a pre dinner drink. We then ordered room service which was prompt and delicious. A great night sleep was followed by a beautiful cooked breakfast to start off the day. Brilliant break and fantastic hotel, worth every penny. We shall definately be back sooner rather than later.
Steve from Lincoln
For luxury spa treatments in the heart of York The Grand is the discerning choice - Set across a network of spacious rooms …More
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