Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland

Good hotel for the price

Posted 16-Feb-2015
I stayed here for one night. Facilities look relatively new and in good condition. Compares well with other hotels and located in a great location near major attractions in the area. Overall a positive experience and would consider staying here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom British Columbia

Good location near Boeing airplane plant.

Posted 11-Feb-2015
Pros: Rooms are a good size and very functional.
Cons: Staff need to be patrolling parking lot and exterior grounds more regularly to catch animal deposits left by negligent owners.
Location: Boeing field.
Overall the hotel was quite satisfactory - clean room etc. However the hotel permits pets and there were several large deposits of dog feces on the sidewalk alongside the front of the building and on the curb we parked next to. We stayed one night and both piles were still there.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's really more for extended stay /but very NICE

Posted 04-Feb-2015
Pros: Everything
Cons: Better Breakfast selection; but they would probably have to charge more.
Location: Ferry landing, restaurants, shopping.
Breakfast wasn't much but wasn't promoted as a full breakfast. Location was good, close to the Ferry landing and local restaurants. It wasn't the easiest to find ... off a side road. We would book this hotel again. Has a little frig with a freezer and a kitchen area. Comfortable bed and pillows. Ours was a double, some people would want a King or Queen.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice overall

Posted 20-Jan-2015
It was a normal hotel meeting expectations. But the Lady at the front desk Maribell was great!!! She was friendly and very customer focused.
Comment from Hotel Management
27-Jan-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am glad to hear that we met your expectations and that you received great customer service from Maribel. Again, thank you for taking the time to write a review and we hope to see you again in the future.
4 out of 5
Recommended
for Families
by A verified travellerfrom Calgary canada

Good location!! Mattress very comfortable!!

Posted 30-Dec-2014
Pros: Good location!! 5 minutes drive to the Boeing factory
Cons: no
Location: Boeing factory
Good location!! 5 minutes drive to the Boeing factory, friendly service. Except breakfast was simple, no tables and chairs. Just in the lobby. But the location and price, great health! Mattress very comfortable, and the same bed Hilton !!
Comment from Hotel Management
20-Jan-2015 by Manager, Hotel Management
Richard - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your location, your comfortable bed and our friendly staff during your stay with us. I will be sure to share your kind remarks with our team. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

Good hotel

Posted 23-Dec-2014
Pros: location,ample parking, nice and calm
Cons: Show card that is in hotel rooms with all items,hair dryer,coffee maker to guests at front. Clerk said only cutlery is kept at front not EVERYTHING
Stay was great and everything was fine and clean. Everything worked.
Comment from Hotel Management
05-Jan-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It's great to hear that you were pleased with the cleanliness of our hotel and the friendliness of our staff. I will be sure to share your remarks with our team. Still, I apologize that you were not properly informed of the amenities available at the front desk. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
4 out of 5
Recommended
for Couples
by Pedrofrom Washington

Great

Posted 24-Nov-2014 on Hotels.com
The room was very clean and comphy. Staff was friendly and fast no complains there. The only compain was hallways were missing trim pieces at the bottom, not a big thing but it really makes the place seem worse as you're walking to your room. Overall for the price it's great! I'll be staying there again.
Comment from Hotel Management
07-Feb-2015 by Manager, Hotel Management
Pedro - I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room and our friendly staff during your stay with us. Still, I apologize for the unsatisfactory condition of our hallway. I will be meeting with our maintenance staff to ensure this is promptly addressed. Thank you for bringing this to our attention. We look forward to hosting you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2014 on Hotels.com
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Wouldn't stay again

Posted 18-Nov-2014 on Hotels.com
The actual room looked nice but there could have been more thorough cleaning and the hallway was ripped up (maybe undergoing renovation, although I didn't see anyone working on it). The worst part about the hotel was how noisy it was. I could hear every person in the hall no matter how quiet they were, every flush of a toilet from a different room, every door opening and closing down the hallway. It made it so you couldn't sleep at all. Police came early in the morning looking for someone staying in the hotel. The towels were like sandpaper. Granted it was cheap for the area, but I have stayed in cheap hotels before that had better standards.
Comment from Hotel Management
31-Jan-2015 by Manager, Hotel Management
The feedback provided in your review is much appreciated. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your towels were not soft and that the hotel was noisy throughout the night. We continually work to improve our hotel, so I appreciate you providing us with your feedback. We hope that you will stay at our hotel, or any of our other brand locations in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 18-Nov-2014
Pros: Grocery store, drug store, fast food & gas all in immediate proximity.
Location: Minutes from Boeing Future of Flight Museum & factory tour. Minutes to the Mukilteo Ferry, Lighthouse & park.
No ice machine in hotel, no ice at front desk when asked for it. We had to leave to buy ice.
Comment from Hotel Management
24-Nov-2014 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that you were pleased with your stay. We apologize for the inconvenience of not having an ice machine and appreciate your feedback as it will help us to continually improve. We look forward to seeing you again soon, should your travels bring you back to the area.