Ratings based on 147 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

You get what you pay

Posted 13-Jul-2014
Nice and comforting. Issue with figuring which hotel to stay at because they are in close proximity with each other. The breakfast was the saddest thing I have ever seen. The room I stayed in had a full kitchen. It would work if I stayed there for a week or two.
Comment from Hotel Management
16-Jul-2014 by Manager, Hotel Management
Thank you for taking the time to write a review on our hotel. I am glad to hear that you found our hotel comfortable and that you liked our kitchens. Still, I regret to hear that our grab-and-go breakfast did not meet your expectations. Your feedback will be useful to us as we continually work to improve our breakfast selection. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.
5 out of 5
Recommended
for Everyone
by A verified traveller from Skagway AK

Convenient location for visiting friends on Whidbe

Posted 11-Jul-2014
Pros: Clean, the staff was very helpful, the rooms were comfortable.
Cons: Can't really think of anything
Location: Close to the Mall with QFC, Pharmacy, and restaurants.
We found that it was a very convenient location for visiting friends on Whidbey Island, and the Boeing airplane factory. The Mall was withing walking distance - nice restaurants, Riteway? Pharmacy and the QFC with Starbucks
Comment from Hotel Management
16-Jul-2014 by Manager, Hotel Management
Carl - We want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your clean, comfortable room and that our staff provided you with quality service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller from Gig Harbor,WA

Nice Hotel

Posted 10-Jul-2014
Pros: The kitchebette
Cons: The cigarette smoke from the 3rd floor that was coming in through my bathroom vent, a better presentation of their free morning coffee & snacks.
Location: Starbucks was just around the corner.
I found the hotel to be short on amenities, no fluff what so ever. No blow dryer available, was given a basket of shampoo and condition to pick from at the front desk when checking in. Was under the 3rd floor smoking rooms that vented into my bathroom. 5 AM smoke alarm went off and had to evacuate to the chilly outdoors for a half hour. Was offered a discount, but couldn't receive it because I went through Expedia. Will not use discount sites to get a hotel in the future.
2 out of 5
by A verified traveller

Pretty depressing place

Posted 25-Jun-2014
Pros: Though they didn't have a hair dryer in the room, they did have some at the front desk.
Paid for a king, got a queen. First room hadn't been cleaned, got a new room. Woke up to a fire alarm on the last day, probably due to someone burning breakfast in their room. Overall the place was dimly lit, smelled like smoke, apparently has theft problems, and in general felt slightly sketchy.
Comment from Hotel Management
03-Jul-2014 by Manager, Hotel Management
We appreciate you bringing your experience to our attention. We sincerely apologize for the inconveniences that you experienced during check-in. We will be working with our front desk staff and our housekeeping team to ensure that everything in our hotel is up to our standards and running smoothly. Thank you for taking the time to provide us with feedback from your stay. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice place

Posted 15-Jun-2014
Room was very nice and what I needed for a short stay in Bothell. Staff was very helpful as she helped a trio of Brazillians find a good restaurant and made other helpful suggestions for them to make their stay pleasant.
Comment from Hotel Management
01-Jul-2014 by Manager, Hotel Management
Thank you for taking the time to review your stay with us. I am glad to hear that you were satisfied with your room and that our staff was very helpful. We hope we will have the opportunity to welcome you back again in the future.
5 out of 5
Recommended
for Everyone
by chelsey from mukilteo

awsome stay

Posted 26-May-2014
I absolutly love staying at that hotel they are always so nice n always willing to help I would go out of my way to make it so I I could stay there
Comment from Hotel Management
28-May-2014 by Manager, Hotel Management
Chelsey - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff. I will share them with the entire team. We hope we have the opportunity to see you again in the future.
4 out of 5
Recommended
for Families
by Butta

Pleasant Surprise

Posted 20-May-2014
Pros: clean
Cons: breakfast pretty sparse
Location: not much. Lynnwood and Everett closeby so u can get what u need there
bit out of the way from the I5 but cleanliness was a big bonus. Would stay there again. FYI. Not too many in room toiletries. Bare minimum but for short stay it was fine and you could get what u need from front desk.
Comment from Hotel Management
22-May-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I’m so happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Please know, while we do not offer toiletries in our rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
4 out of 5
Recommended
for Everyone
by Mojo from LA, CA

Close for taking ferry to Whidbey Island.

Posted 04-May-2014
Pros: Location
Location: Lots of places to go for food and drink nearby, if you don't want to make your own.
Room was ready when I arrived. Clean and relatively large room with kitchenette. Only one coffee in room, but staff offered as much as I wanted for my room coffee maker. Kitchen, sink and refrigerator all clean.
Comment from Hotel Management
06-May-2014 by Manager, Hotel Management
I appreciate you taking the time to write a review of our hotel. I'm glad that you enjoyed our location and your spacious, clean room. As well, it's great to hear that you were pleased with your fully equipped kitchen. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
3 out of 5
by l

Where is it?

Posted 15-Apr-2014
Out of the way. Chocolate m&m on floor, so no vacuum:/
Comment from Hotel Management
17-Apr-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am so disappointed that your room wasn't vacuumed well and there was candy on the floor. Please accept my apology. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
1 out of 5
by Carol from Chula Vista, Ca

Not kid friendly!

Posted 24-Feb-2014
The hallways smelled of smoke - even on the non smoking floor. There is no lobby to walk around in with your small, restless children. The beds were small and very uncomfortable. The staff was extremely nice and helpful. Will not stay here again though.
Comment from Hotel Management
26-Feb-2014
Carol – Thank you for providing us with details about your stay. We appreciate your kind comments regarding our staff; however, I apologize that you experienced the smell of smoke in the hallways. I will be meeting with our housekeeping staff to ensure this problem does not continue. As well, I am sorry that you found your beds to be small and uncomfortable. Your feedback will be helpful as we continue to improve our guest experience. We do hope you will choose to stay with us again so we can provide you with a better experience.