Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice overall

Posted 20-Jan-2015
It was a normal hotel meeting expectations. But the Lady at the front desk Maribell was great!!! She was friendly and very customer focused.
4 out of 5
Recommended
for Families
by A verified travellerfrom Calgary canada

Good location!! Mattress very comfortable!!

Posted 30-Dec-2014
Pros: Good location!! 5 minutes drive to the Boeing factory
Cons: no
Location: Boeing factory
Good location!! 5 minutes drive to the Boeing factory, friendly service. Except breakfast was simple, no tables and chairs. Just in the lobby. But the location and price, great health! Mattress very comfortable, and the same bed Hilton !!
Comment from Hotel Management
20-Jan-2015 by Manager, Hotel Management
Richard - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your location, your comfortable bed and our friendly staff during your stay with us. I will be sure to share your kind remarks with our team. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

Good hotel

Posted 23-Dec-2014
Pros: location,ample parking, nice and calm
Cons: Show card that is in hotel rooms with all items,hair dryer,coffee maker to guests at front. Clerk said only cutlery is kept at front not EVERYTHING
Stay was great and everything was fine and clean. Everything worked.
Comment from Hotel Management
05-Jan-2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. It's great to hear that you were pleased with the cleanliness of our hotel and the friendliness of our staff. I will be sure to share your remarks with our team. Still, I apologize that you were not properly informed of the amenities available at the front desk. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 18-Nov-2014
Pros: Grocery store, drug store, fast food & gas all in immediate proximity.
Location: Minutes from Boeing Future of Flight Museum & factory tour. Minutes to the Mukilteo Ferry, Lighthouse & park.
No ice machine in hotel, no ice at front desk when asked for it. We had to leave to buy ice.
Comment from Hotel Management
24-Nov-2014 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that you were pleased with your stay. We apologize for the inconvenience of not having an ice machine and appreciate your feedback as it will help us to continually improve. We look forward to seeing you again soon, should your travels bring you back to the area.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 14-Nov-2014
The staff at the front desk are nice and fast. The rooms are a bit hit and miss because they are in the process of updating them. In my experience, the first floor rooms are still pretty dated while the second story rooms have received some updates. The hotel is generally quiet and about half the price of other hotels around Paine field. I stay here once a month and will continue to do so.
Comment from Hotel Management
28-Nov-2014 by Manager, Hotel Management
Thank you for posting a review of our hotel. I am glad to hear that you enjoyed our great staff during your visit with us. I'm thrilled that we've continued to provide you with an enjoyable visit each time you visit us. We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maui,Hawaii

Clean Room, very comfortable

Posted 01-Nov-2014
I checked in late at night and the staffs are so welcoming and very friendly.The room is clean and organized, I stayed for 4 days and feels like home.its very convenient location wise,there's nearby groceriy stores and fast food chains...but when Iam about to check out at 6:30am there's no staff in the front desk but a very friendly houseman that kept me entertained while waiting for my taxi cab.I highly recommend this hotel.... The Price is great very affordable and is very convenient .
Comment from Hotel Management
06-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am happy to hear that you you found our staff friendly and rooms clean and affordable. I am also happy to hear that you found all the local fast food chains and stores close and convenient. I do hope to see you again if your travels bring you back to our area.
4 out of 5
Recommended
for Families
by A verified traveller

Affordable stay, breakfast could be better.

Posted 23-Oct-2014 on Hotels.com
Room was simple and clean. Internet was fast. Room heater was slightly noisy and the breakfast bar was scant.
Comment from Hotel Management
03-Jan-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am glad to read that you enjoyed your clean room and our Wi-Fi; however, I am sorry to hear that the heater was noisy. I will have maintenance inspect the heaters in our rooms to ensure that they are all running properly and quietly. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Oct-2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by ericfrom vancouver, WA

clean, convenient, and courteous staff

Posted 20-Oct-2014 on Hotels.com
would stay again. Good value.
Comment from Hotel Management
03-Jan-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am happy to read that you found us to be a great value and that you received such courteous service from our staff. Thank you again for sharing your comments with us. We would love to welcome you back for another comfortable stay in the future.
5 out of 5
Recommended
for Business Travellers
by Jae Hyunfrom LA, CA. USA.

Reasonable price, good service & room.

Posted 15-Oct-2014 on Hotels.com
Room clearning... too far..one time per week..
Comment from Hotel Management
03-Jan-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our rates, your room and the great service provided by our staff. Still, I apologize if our housekeeping policy did not meet your needs. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.