Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 18-Nov-2014
Pros: Grocery store, drug store, fast food & gas all in immediate proximity.
Location: Minutes from Boeing Future of Flight Museum & factory tour. Minutes to the Mukilteo Ferry, Lighthouse & park.
No ice machine in hotel, no ice at front desk when asked for it. We had to leave to buy ice.
Comment from Hotel Management
24-Nov-2014 by Manager, Hotel Management
Thank you so much for posting a review of our property. I am glad to read that you were pleased with your stay. We apologize for the inconvenience of not having an ice machine and appreciate your feedback as it will help us to continually improve. We look forward to seeing you again soon, should your travels bring you back to the area.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 14-Nov-2014
The staff at the front desk are nice and fast. The rooms are a bit hit and miss because they are in the process of updating them. In my experience, the first floor rooms are still pretty dated while the second story rooms have received some updates. The hotel is generally quiet and about half the price of other hotels around Paine field. I stay here once a month and will continue to do so.
Comment from Hotel Management
28-Nov-2014 by Manager, Hotel Management
Thank you for posting a review of our hotel. I am glad to hear that you enjoyed our great staff during your visit with us. I'm thrilled that we've continued to provide you with an enjoyable visit each time you visit us. We look forward to welcoming you back in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maui,Hawaii

Clean Room, very comfortable

Posted 01-Nov-2014
I checked in late at night and the staffs are so welcoming and very friendly.The room is clean and organized, I stayed for 4 days and feels like home.its very convenient location wise,there's nearby groceriy stores and fast food chains...but when Iam about to check out at 6:30am there's no staff in the front desk but a very friendly houseman that kept me entertained while waiting for my taxi cab.I highly recommend this hotel.... The Price is great very affordable and is very convenient .
Comment from Hotel Management
06-Nov-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am happy to hear that you you found our staff friendly and rooms clean and affordable. I am also happy to hear that you found all the local fast food chains and stores close and convenient. I do hope to see you again if your travels bring you back to our area.
3 out of 5
by A verified travellerfrom Post Falls, ID

Nice Hotel. Underpar Staff

Posted 06-Oct-2014
The staff had no personality. I understand it was late, but hospitality means smiles and communication. I worked at a hotel for years. When a guest asks for something you don't roll your eyes or ignore them.
Comment from Hotel Management
23-Oct-2014 by Manager, Hotel Management
Carmen - Thank you for posting a review of our hotel. I apologize that our staff did not attend to your needs in a professional manner. I will be reviewing your comments with our team to ensure this does not continue in the future. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a better overall experience in the future.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, BC

Great place to stay

Posted 30-Sep-2014
I stayed with 3 other people so we booked the room with double beds. The washroom was clean. The pillows were made of feathers! There were 3 chairs in the room, a small table, and even a kitchen. For utensils and a shampoo, you would need to ask the front desk for them. The room was cozy. If you are planning to use the kitchen, Extended Stay America is a good place to try.
Comment from Hotel Management
08-Oct-2014 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your room and our service. Thank you again for posting your review. We look forward to having you visit with us again in the future.
2 out of 5
by A verified traveller

Hotel

Posted 29-Sep-2014
No hair dryer, shampoo etc... No hair dryer, shampoo etc... No hair dryer, shampoo etc...
Comment from Hotel Management
08-Oct-2014 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I am sorry to hear you were not offered our amenity basket upon check-in, which includes shampoo, toothbrushes, toothpaste and razors. We strive to make your experience feel as if you are "home away from home". I do hope that you will visit us again next time you are in town.
5 out of 5
Recommended
by Dennisfrom Entiat

Spoiled by others rudeness

Posted 20-Sep-2014 on Hotels.com
The room was great. Clean and comfortable. Too bad you can't vet your neighboring guests. They were up late and loud. Even after midnight there were many slams of doors. The next morning there was the pungent smell of marijuana smoke. When I said something to the desk clerk, I was reminded that it was now legal. In a non-smoking public place?
Comment from Hotel Management
03-Oct-2014 by Manager, Hotel Management
Dennis - I appreciate you taking the time to write a review of your experience with us. I am glad to read your remarks regarding the cleanliness and comfort of your room. Still, I am very sorry to hear that you experienced some disturbances from neighboring guests. Your comments will be helpful as we continue to improve our guest experience. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
4 out of 5
Recommended
by Laurafrom Anacortes

Overall great experience

Posted 19-Sep-2014 on Hotels.com
The front desk was extremely nice and helpful both nights I stayed. I appreciate how welcoming Clint was both times I dealt with him. The second night I stayed the room wasn't all that clean, found someone's used fake nails next to the bed, but other than that, enjoyed my stay
Comment from Hotel Management
03-Oct-2014 by Manager, Hotel Management
Laura - Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our staff during your visit with us. I will be sure to share your kind remarks with our team. Still, I apologize that you were not completely satisfied with the cleanliness of your room on your second night with us. I will be meeting with our housekeeping staff to ensure this does not continue in the future. Thank you for choosing Extended Stay America. We hope to see you again in the future.
3 out of 5
Recommended
by ryan

This traveller left a rating score only Posted 09-Sep-2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by 737from JAPAN

BOEIG見学の際に近い立地

Posted 09-Sep-2014 on Hotels.com
BOEIG【Future of Flight】見学の帰りに使った、シアトル市内は相場が高いので諦めた、BOEINGから車で525号線を5分程度走りHarbour Pointe Blvd SWに入ったらすぐホテルが見える、525を曲がる目印はマクドナルドが見えたらBOEING方面から来たら右折、シアトル方面から来たら左折、約100M 自分は行き過ぎてしまい地元の方に教えてもらったので同じ思いをしない様に詳しく書きました。 スタッフの感じも良い。部屋は喫煙3階全部屋と禁煙2階全部屋が有る、タバコをすう自分にはありがたい、しかしタバコを吸う自分でも3階エレベーターを降りた瞬間からタバコ臭い。タバコを吸わない人でもし喫煙部屋しか無い場合は覚悟が必要と思う。冷蔵庫には無いも入って無い、徒歩1分程度のコンビにで飲み物を買った、夕食もホテル周辺徒歩圏内に有る、朝食はマフィーンとコーヒー程度。またシアトル方面に行ったら利用すると思う。