Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Choice

Posted 15-Apr-2015
Pros: New, clean, quiet.
Cons: Probably nothing.
Hotel is completely renovated; everything was clean and fresh. On a quiet street and set back from the street with dual windows. Front desk staff friendly. Didn't need any of the kitchen ware (just stayed one night) nor did I have any of the breakfast items. If in the area again would go back and recommend to others.
Comment from Hotel Management
22-Apr-2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the cleanliness of our hotel and the friendliness of our staff. We would like to thank you again for posting your review and look forward to welcoming you back in the future!
3 out of 5
by A verified traveller

Posted 12-Mar-2015
Pros: Low price and convenient location.
Cons: Leave kitchen items available within the room.
The hallways smelled excessively of smoke but the room did not. It's an extended stay hotel but all dish and silverware had to be checked out at the front desk. Terribly inconvenient. Bed was too firm.
Comment from Hotel Management
30-Mar-2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I apologize about the odor issue in the hallways, but, I am glad to hear your room was acceptable. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your bed was uncomfortable. Also, we keep all dishes at the front desk to we can ensure their sanitation after every use. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Mar-2015
Lovely clean and tidy hotel. Extremely nice staff throughout the stay. Perfect location to Paine Field so that you can do the Boeing tour, future of flight museum, flying heritage collection and other things around the airport.
Comment from Hotel Management
30-Mar-2015 by Manager, Hotel Management
Thank you for taking the time to write your recent review of your stay at our hotel. I am very pleased to hear that the staff was extremely kind and that the hotel was clean and tidy during your stay. I am also happy to hear that you were pleased with our location and being close to so many things to do around the area. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Portland

Good hotel for the price

Posted 16-Feb-2015
I stayed here for one night. Facilities look relatively new and in good condition. Compares well with other hotels and located in a great location near major attractions in the area. Overall a positive experience and would consider staying here again.
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
Thank you for the feedback about your recent stay at our hotel. I am glad to here that you had a positive experience and that you found us to be in good condition that compared with other hotels. I am also glad to hear that you found us to be located in an area close to a lot of attractions. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom British Columbia

Good location near Boeing airplane plant.

Posted 11-Feb-2015
Pros: Rooms are a good size and very functional.
Cons: Staff need to be patrolling parking lot and exterior grounds more regularly to catch animal deposits left by negligent owners.
Location: Boeing field.
Overall the hotel was quite satisfactory - clean room etc. However the hotel permits pets and there were several large deposits of dog feces on the sidewalk alongside the front of the building and on the curb we parked next to. We stayed one night and both piles were still there.
Comment from Hotel Management
12-Mar-2015 by Team Lead, Hotel Management
Thank you for you recent review of your stay. I am happy to hear that you found our rooms to be clean, to be a good size, and functional. However, I am disappointed to hear that there was dog feces through out the parking lot. Moving forward, we will make sure to check the parking lot regularly to ensure this does not happen again. Thank you again for your time and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

It's really more for extended stay /but very NICE

Posted 04-Feb-2015
Pros: Everything
Cons: Better Breakfast selection; but they would probably have to charge more.
Location: Ferry landing, restaurants, shopping.
Breakfast wasn't much but wasn't promoted as a full breakfast. Location was good, close to the Ferry landing and local restaurants. It wasn't the easiest to find ... off a side road. We would book this hotel again. Has a little frig with a freezer and a kitchen area. Comfortable bed and pillows. Ours was a double, some people would want a King or Queen.
Comment from Hotel Management
06-Mar-2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your recent stay. I am delighted to hear that you has such an excellent stay with us and that you enjoyed your fully equipped kitchen. I am also happy that you were pleased with our location. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice overall

Posted 20-Jan-2015
It was a normal hotel meeting expectations. But the Lady at the front desk Maribell was great!!! She was friendly and very customer focused.
Comment from Hotel Management
27-Jan-2015 by Manager, Hotel Management
Thank you for your recent review of your stay. I am glad to hear that we met your expectations and that you received great customer service from Maribel. Again, thank you for taking the time to write a review and we hope to see you again in the future.
4 out of 5
Recommended
for Couples
by Dessiraefrom Everett, WA

Irritated, just wanted a nice night away.

Posted 05-Jan-2015 on Hotels.com
There was burn holes in the blankets. A stain on the bed that looked like a coffee stain by the head of the bed. There was a half drank beer in the fridge. I paid for a smoking room and they do not provide ashtrays. They had not changed the TV guide books so I had no idea what to watch and had to keep switching channels. When I first got there it was so cold in the room. Took almost 2 hours to heat up. There was screaming and yelling from the room next time mine from 1am till 5am and no one came up to ask them to quiet down so my boyfriend did. Wasn't too bad of a stay but could use some work. The clerk was really nice though. Its easy to find.
Comment from Hotel Management
28-Mar-2015 by Manager, Hotel Management
I appreciate you bringing your experience to our attention. The situation you described regarding the cleanliness issues in your room is truly regrettable. I am also sorry to hear that there were not any ashtrays or an updated Showtime guide in your room. In response to your feedback, I will be inspecting all guest rooms before arrival to ensure that our rooms are properly stocked and cleaned to our high standards. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
3 out of 5
Recommended
for Families
by emadfrom Vancouver, BC, Canada

Reasonable but need to enforce no smoking indoors.

Posted 31-Dec-2014 on Hotels.com
Was OK. Too far from the Seattle Premium Outlets. Could smell cigarettes in the hallways. Front Desk was OK. The lady in the night shift was a lot nicer than the one in the day shift.
4 out of 5
Recommended
for Families
by A verified travellerfrom Calgary canada

Good location!! Mattress very comfortable!!

Posted 30-Dec-2014
Pros: Good location!! 5 minutes drive to the Boeing factory
Cons: no
Location: Boeing factory
Good location!! 5 minutes drive to the Boeing factory, friendly service. Except breakfast was simple, no tables and chairs. Just in the lobby. But the location and price, great health! Mattress very comfortable, and the same bed Hilton !!
Comment from Hotel Management
20-Jan-2015 by Manager, Hotel Management
Richard - I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed your location, your comfortable bed and our friendly staff during your stay with us. I will be sure to share your kind remarks with our team. Still, I apologize if our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our guest experience. Thank you again for your feedback. We hope to see you again soon.